Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 2980 évaluations

Nos dernières notations:
2489 évaluations, afficher
425 évaluations, afficher
48 évaluations, afficher
14 évaluations, afficher
4 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


93%

De: Heiko03.09.22

Sehr schönes Hotel zum wohlfühlen
  • Chambre
    100 / 100
  • Propreté
    80 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
Lieber Heiko, für die super Bewertung Ihres Aufenthaltes in unserem Hause möchten wir Ihnen vielmals danken. Toll, dass Sie solch positive Eindrücke sammeln konnten und eine angenehme Zeit bei uns in schönem Ambiente, verbracht haben. Gern heißen wir Sie während Ihres nächsten Besuches erneut willkommen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

03.09.22


70%

De: Guido03.09.22

Ottima struttura e in una posizione ottimale
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
Dear Guido, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.09.22


70%

De: Anonyme03.09.22

Hotel is at excellent location with parking garage .
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Guest, Thank you for taking the time to review your experiences at the H2 Hotel Budapest. With regrets we must realize that your impressions didnt fully meet your expectations of a pleasant stay and we would like to express our sincerest apologies for the mentioned inconveniences. We strive to provide excellent service for every customer and therefore we appreciate your meaningful feedback to find equal solutions for improvements. Please rest assured that we are taking the appropriate measures with our entire team to address the problems and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you during your future stay. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.09.22


96%

De: Anonyme03.09.22

Perfect Especially breakfast was fantastic
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    100 / 100
Dear Guest, Thanks a million for giving your recent stay at our Hotel such a fantastic rating. It shows that our daily efforts were highly appreciated and we couldn't be happier about the fact that you enjoyed your time with us so much. Please recommend us to your friends and come back again someday for another wonderful abidance. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.09.22


90%

De: Annemarije02.09.22

Ontzettend fijn hotel op zeer korte loopafstand van de prachtige basiliek. Nette, schone en nieuwe kamers. De comfort kamers voelen al erg luxe aan. Vriendelijk personeel. Het ontbijt is basic maar prima. Als solo reiziger heb ik mij geen moment onveilig gevoeld. Ik zou hier zeker terugkomen.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
Dear Annemarije, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

02.09.22


63%

De: Sweden02.09.22

The room was not clean and there was a problem with the air conditioning. Check-in took more than an hour
  • Chambre
    80 / 100
  • Propreté
    40 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    40 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, Thank you for taking the time to review your recent stay experiences at our H2 Hotel. We deeply regret your uncomely impressions regarding to our cleaning service and we kindly ask you to accept our apologies for the lack of tidiness in your room which in fact is very unusual. Please rest assured that concerning to your points of criticism we will hold an appropriate consultation with our housekeeping team to improve their attention and efforts. Hopefully you will give us another opportunity to change your point of view and convince you of our excellent hospitality in every way. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

02.09.22


93%

De: Adéla02.09.22

Nice hotel for great value in the heart of Budapest! We were happy they had a room for 4 people. Delicious breakfast!
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
Dear Adéla, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

02.09.22


100%

De: Vlad02.09.22

Excelent
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    100 / 100
Dear Vlad, Thanks a million for giving your abidance at our Hotel such an amazing rating confirming your delightful impressions and appreciation for our daily efforts. We hope that we can welcome you back again someday and enable your next stay just as pleasant. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

02.09.22


86%

De: Majoros L.01.09.22

Nagyon jó elhelyezkedés. Megfelelő szoba , jó reggeli.
  • Chambre
    100 / 100
  • Propreté
    80 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
Dear Mr. Levente, Many thanks for rating on your recent and pleasant stay at our Hotel. How nice to know that you enjoyed your time with us and appreciated our conveniences. We would be pleased to welcome you back again someday for another delightful abidance. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.09.22


80%

De: Lars H.01.09.22

Overordnet fint hotel. Beliggenhed helt perfekt. P kælder fin. Smilende og venligt personale i receptionen og gode til engelsk. Måden morgenmaden var sat sammen på var en smule forvirrende. Når man tog juice var det halv vand og halv juice. Afrydning skulle man selv. Frugten var kedelig og virkede til at være fra dåse. Værelset var fint, masser af stikkontakter. Stort bad, med lækker bruser. Vi fandt dog aldrig ud af hvordan mørklægnings gardinet virkede. Der var ingen bar i lobbyen, men du kan købe flaskeøl el sodavand, hvis de ikke holder lukket..
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Mrs. Hansen, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.09.22


66%

De: Anonyme01.09.22

Dezastru! Pe langa atitudinea nepotrivita a personalului de la receptie fata de unii turisti, camerele nu sunt prevazute cu frigider, noptiere, paturile (supraetajate) sunt mici si neconfortabile.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    20 / 100
  • Liens de transport
    100 / 100
  • Prix
    20 / 100
  • Petit-déjeuner
    100 / 100
Dear Guest, Thanks for having stayed at our hotel and for taking the time to bring your experiences to our attention. We deeply regret the uncomely impressions you experienced especially because of some colleagues that obviously didn't meet your idea of guest oriented and friendly service attitude. Please rest assured that our entire team generally is appreciated for their kindness and bearish or impolite behavior certainly not usual. To make sure it stays that way we will hold an appropriate consultation internally to avoid further occurrences. We hope for another opportunity to convince you of our common warm hospitality and would be happy to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.09.22


66%

De: Anonyme01.09.22

Prima zi din vacanta, distrusa de personalul de la receptie. Atitudine jignitoare fata de turisti sau doar fata de turistii romani. Ni s-au reținut ca garantie 2000 de forinti pentru parcare. Parcarea a costat 1500 (o zi, 2 masini). Ni s-a spus ca ni se va restitui diferenta insa nu a fost asa. Am fost furati pe fata si tratati ca si cum am fi fost niste cersetori sau hoti cand de fapt ei ne-au bagat mana in buzunar si ne-au pacalit.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    20 / 100
  • Liens de transport
    100 / 100
  • Prix
    20 / 100
  • Petit-déjeuner
    100 / 100
Dear Guest, unfortunately we can't really do much with your statement. However, we are sorry if we upset you in any way. Please be assured that xenophobia is completely absurd and out of the question in a hotel like ours. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.09.22


80%

De: Carmen F.01.09.22

Hotel bem localizado e com quartos muito funcionais e limpos. O pequeno-almoço é agradável mas as bebidas não tem muita qualidade (especialmente os sumos de fruta).
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Mrs. Ferreira, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.09.22


97%

De: Anonyme01.09.22

Szivesen ajanlom masoknak kirandulas celjabol mivel minden latnivalo kozel van
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    100 / 100
Dear Guest, Thanks a million for giving your recent stay at our H2 Hotel such a fabulous rating. We are more than happy that you acknowledged our conveniences and excellent service features just as much as our warm hospitality. Please come back again soon and enjoy another delightful abidance with us. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.09.22


100%

De: Anonyme01.09.22

Great!
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Guest, Thanks a million for choosing our hotel for your recent trip. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us to your friends and come back soon for another fantastic stay. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.09.22


96%

De: Diana01.09.22

+ moderné vybavenie hotela, čisté izby poloha hotela na skok ku Dunaju, k Bazilike svätého Štefana , k Parlamentu... množstvo reštaurácií.... obchodíkov.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
Dear Diana, Many thanks for having chosen our hotel for your recent stay. We are delighted about your brilliant rating which reflects your appreciation for our high comfort and daily efforts. Please recommend us to your friends and come back again someday as we look forward to enable your next abidance just as memorable. Best wishes, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.09.22


100%

De: Anonyme01.09.22

Sehr sauber, neu, übersichtlich
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Lieber Gast, tausend Dank für die hervorragende Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem komfortablen Hause. Wir sind begeistert, dass wir Sie mit tollen Annehmlichkeiten, sowie herzlicher Gastfreundschaft gewinnen konnten und Sie sich bei uns einfach rundum wohl fühlten. Über ein baldiges Wiedersehen würden wir uns sehr freuen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

01.09.22


93%

De: Fernando31.08.22

No chair in the room and small desk to write
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Fernando, We are happy about your great rating and thankful for sharing it with us as well as our future guests. How lovely to know that your stay at our Hotel was pleasant and our conveniences appreciated. We would be delighted to welcome you back again someday for another enjoyable time with us. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

31.08.22


83%

De: Anonyme31.08.22

Good
  • Chambre
    100 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, We are glad to know that your stay at our hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

31.08.22


93%

De: Tamara31.08.22

Sehr modern mit guter Lage, Parkgarage mit sehr großen Parkplätzen und reichlich Auswahl beim Frühstück
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
Liebe Tamara, vielen Dank für die tolle Bewertung Ihres Aufenthaltes in unserem Hause. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen fast vollständig entsprochen zu haben. Schon heute freuen wir uns darauf, Ihren nächsten Besuch sogar noch angenehmer zu gestalten. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

31.08.22


Notre indice de satisfaction client
90%

Basé sur 2980 avis

Certificat de:
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance90%
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