Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 2918 évaluations

Nos dernières notations:
2445 évaluations, afficher
412 évaluations, afficher
46 évaluations, afficher
12 évaluations, afficher
4 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


80%

De: Raffaele03.12.22

Piacevole ed accomodante
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.12.22


80%

De: Anonyme30.11.22

Perfect location and good service.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
Dear Guest, Good to know that you overall enjoyed staying at our H2 Hotel. We are thankful for your positive rating and with our modern ambience as well as personalized service we would be happy to welcome you back again someday for an even more comfortable abidance in best central location. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

30.11.22


77%

De: Anonyme29.11.22

Amazing!!!
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, Thank you for staying at our hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

29.11.22


80%

De: Francesco27.11.22

Buono per la posizione e pulizia
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Francesco, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

27.11.22


73%

De: Anonyme26.11.22

Modern, Fruehstueks Bereich teilweise dreckig.
  • Chambre
    100 / 100
  • Propreté
    60 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Lieber Gast, besten Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt gut zu bewerten. Bezugnehmend auf Ihr freundliches Feedback sind wir froh, dass Sie sich insgesamt bei uns wohl fühlten und die Vorzüge unseres modernen Hauses wertschätzten. Für die Unannehmlichkeiten, aufgrund mangelnder Hygiene in unserem Frühstücksbereich, entschuldigen wir uns hingegen in aller Form und versichern Ihnen, dass dies gewiss nicht unserem üblichen Standard, sowie Anspruch an uns selbst entspricht. Hierzu werden wir mit unserer zuständigen Abteilung umgehend Rücksprache halten, um in Zukunft noch aufmerksamer und gründlicher zu agieren. Hoffentlich dürfen wir bald wieder einmal Ihr Gastgeber in Budapest sein, um Ihnen zu beweisen, dass Sauberkeit bei uns für gewöhnlich "GROß" geschrieben wird. Herzliche Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

26.11.22


76%

De: Anonyme24.11.22

Great
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    100 / 100
Dear Guest, Thanks a lot for giving your recent and pleasant abidance at our hotel a great rating. We are happy that you experienced super guest oriented service and warm hospitality which made your time with us delightful. Please visit us again someday for another enjoyable stay. Best wishes, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

24.11.22


73%

De: Anonyme24.11.22

The location of hotel was really good but we didn't like the room. It doesn't any closet in the room, no security box and it was no trash can in the toilet!!!!!!
  • Chambre
    40 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

24.11.22


71%

De: Anonyme24.11.22

Nettes Personal. Schönes Hotel. Leider durch sprachliche Hindernisse der Austausch schwieriger. Es war etwas unverständlich fūr mich, dass ich, obwohl das Zimmer bereits im Vorhinein bezahlt war, trotzdem eine Bankkarte notwendig war. Eine Identifikation erfolgte ohnehin zusätzlich
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    60 / 100
Lieber Gast, danke, dass Sie nach Ihrer Heimkehr an uns gedacht haben und eine insgesamt gute Bewertung zu Ihrem Aufenthalt abgaben. Ihr konstruktives Feedback, welches sowohl Ihre positiven, als auch negativen Erfahrungen wiedergibt, wissen wir zu schätzen und nehmen uns Ihre aufgeführten Kritikpunkte, für welche wir uns aufrichtig entschuldigen, zu Herzen. Wir hoffen auf eine weitere Gelegenheit Ihr Gastgeber sein zu dürfen, um Ihre Meinung zu verbessern und Sie vollständig für unser modernes Haus zu gewinnen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

24.11.22


80%

De: Anonyme24.11.22

i would visit again
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Guest, Thank you for letting us know that your stay at our hotel was associated with overall positive impressions. We appreciate your good rating but to fully convince you of our great hospitality we hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

24.11.22


73%

De: Santiago T.23.11.22

El hotel está bastante bien en líneas generales, buena ubicación, habitación grande y cómoda, desayuno muy normalito tirando a flojo. Lo peor fue que no funcionaba la calefacción en la hab. 112 y por mas que lo dijimos en recepción, no nos hicieron ni caso y tampoco nos cambiaron de habitación, hemos pasado frío.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100

23.11.22


73%

De: Sergey21.11.22

Расположенный в центре новый отель с подземной парковкой. Очень удобные матрасы. Высокие потолки.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    20 / 100
Dear Sergey, Thank you for staying at our hotel and for bringing your experiences to our attention. We are thankful for your good rating and glad to know that you had a pleasant abidance with us overall. At the same time we regret that our otherwise popular breakfast wasn't to your full satisfaction. To help improving our quality and selection we would have liked to know what we can do in your opinion to make it more enjoyable. Hopefully you will give us another opportunity to be your host and enhance your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

21.11.22


80%

De: Anonyme14.11.22

VALUE FOR MONEY
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear guest, We are delighted about your positive impressions and thank you for your great review. It is a pleasure to read that you felt comfortable with us and enjoyed your time at our H2 Hotel. We would be very happy to welcome you again as our guest during your next stay in Budapest and wish you all the best. Best regards, Your H-Hotels Team Nicole Krötz Online Reputation Manager

14.11.22


80%

De: Matan14.11.22

You chrage me of smoking at room and i didnt smoke. Plese answer me
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
Dear Matan, Thank you for rating our H2 Hotel. We are happy to read that you were satisfied overall. We apologize for your experience with our service. We hope they were able to clarify the situation on site. We hope that one day you will visit us again so that we have the opportunity to show a better side of ourselves. Kind regards, Your H-Hotels Team Nicole Krötz Online Reputation Manager

14.11.22


80%

De: Anonyme14.11.22

-
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, Thanks for your review. We are very pleased that you felt comfortable with us and that you had a pleasant time. Our team is already looking forward to your next visit and until then we wish you all the best. Your H-Hotels T eam Nicole Krötz Online Reputation Manager

14.11.22


70%

De: Anonyme12.11.22

Hotel muy bien situado y correcto pero con servicios escasos, la temperatura de la habitación era baja y no había explicaciones de cómo regularla. El desayuno fue mediocre
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
Dear guest, Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We are sorry if your stay was not 100% perfect. We will keep working on it. We hope to be able to welcome you again soon in our H2 Hotel. Kind regards, Your H-Hotels Team Nicole Krötz Online Reputation Manager

12.11.22


80%

De: Anonyme10.11.22

The hotel was very nice . But the bathroom did not allow for any privacy. Would not stay again because of the bathroom!
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


66%

De: Stepan P.10.11.22

Hotel quite nice, good location, nice modern rooms, fine service. However breakfast just terrible! No choice of warm buffet, crazy....
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    20 / 100
Dear Stepan, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are grateful for your 67% rating and glad to know that generally you enjoyed your time with us although we regret that our breakfast didn't fully meet your expectations. Still we hope to welcome you back again someday to improve your impressions and fully win you with our great advantages. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


70%

De: Anonyme10.11.22

A szobák tisztasága, a recepció segítőkészsége remek, a reggeli viszont szegényes volt, ilyen árért lehet ezt sokkal jobban csinálni.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


73%

De: Merve Nur E.10.11.22

Odalarda ses yalıtımı yok. Yan odamda olup biten herşeyi duymak zorunda değildim. Çok konforsuzdu bu açıdan. Giysi dolabı, mini buzdolabı, telefon, komodin, tuvalette çöp kovası yoktu. Kahvaltı ve otel konumu dışında hiç memnun kalmadım. Girişte istenen ücreti çok gereksiz buldum. Otelde birşey satın aldığımda hepsinin parasını peşin ödedim zaten. Hala da param iade edilmiş değil. Ülkeme geri dönmeme rağmen. Bir daha asla kalmam ve kimseye tavsiye etmem otelinizi
  • Chambre
    40 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    40 / 100
  • Petit-déjeuner
    100 / 100
Dear Mrs. Emen, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Budapest. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We do sincerely apologize for the authorization of the amount you had already paid. It actually was our mistake and we assure you that authorizations will always be released automatically after a few days. So by now you should have your money back and we kindly ask you to contact us in case it isn't. Hopefully you will give us another opportunity to change your point of view during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


73%

De: Anonyme09.11.22

Some of the receptionists didn't seem to care about service. but overall great hotel.
  • Chambre
    100 / 100
  • Propreté
    80 / 100
  • Service
    40 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, Thanks for commenting on your recent abidance at our hotel. We are glad to know that you overall enjoyed being our guest and that you acknowledged most of our conveniences. On the other hand we want to apologize for our colleagues that didn't meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior certainly isnt part of our usual norm as our entire team generally is appreciated for their kindness and helpfulness. To make sure it stays that way we will hold an appropriate consultation with our staff and hopefully you will give us another chance to convince you of our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

09.11.22


Notre indice de satisfaction client
90%

Basé sur 2918 avis

Certificat de:
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance90%
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