Évaluation: H2 Hotel Budapest
Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.
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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest
Note totale sur 2963 évaluations
Témoignages:
«Personnel très sympathique» a déclaré 802 invités
«Chambres très agréables» a déclaré 805 invités
«Petit-déjeuner très copieux» a déclaré 679 invités
«Situation idéale» a déclaré 816 invités
«Prix parfait» a déclaré 801 invités
100%
.
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition!
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
03.04.24
76%
The overall experience is good. Our room was very clean and comfortable. The staff is very prepared, kind and polite. We asked for a taxi transfer from the airport the first day, but in order to book it you have to call one day in advance, so they're not very flexible. The real problem was the breakfast: we were always in the main room at 09h00 am during all our stay, and there were more than 60 people at this time. We know that the hotel is very big and there are a lot of guests, but the room isn't big enough to accomodate all of us. The buffet is very poor because there is a wide range of bread and that's all. Some ham and salami, a bowl of wurstel, and some sauces. In addition, there aren't waiter anywhere so if you have a problem you can't ask anybody and these few dishes are not replaced or filled. It was a disaster and it was a disaster because you can't spend two hours in the breakfast room to eat something, it's unthinkable, really uncomfortable and disappointing!
- Chambre100 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport60 / 100
- Prix80 / 100
- Petit-déjeuner40 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thank you for your honest feedback and for taking the time to share your experiences. We are pleased to hear that you were satisfied with the cleanliness and comfort of your room, as well as with the preparedness and kindness of our staff.
We sincerely apologize for the inconvenience you experienced during breakfast. It is our goal to provide all guests with a pleasant and seamless experience, and we regret that we did not meet your expectations in this area.
We take your feedback very seriously and will ensure that your concerns regarding the size of the breakfast room and the food selection are communicated to the relevant teams. Your comments will help us improve our service and ensure that such issues are avoided in the future.
We apologize for any inconvenience you experienced during your stay and hope that you will give us the opportunity to convince you of our service in the future. If you have any further concerns or would like to provide additional details, please feel free to contact us at any time. Thank you for your support and understanding.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
02.04.24
66%
Ok
- Chambre80 / 100
- Propreté80 / 100
- Service60 / 100
- Liens de transport60 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
thank you very much for taking the time to review your stay. We are looking forward to welcoming you soon again!
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
02.04.24
100%
Excellent
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
- Restaurant100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us. Please come back soon for another memorable abidance at our hotel.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
01.04.24
96%
Very pleasant
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner80 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
We couldn't be more enthusiastic about your amazing review. Thanks a million for letting us as well as our future guests know that your stay at our hotel was delightful and associated with such fantastic impression. Gladly we will share your lovely feedback with our entire team and we can't wait to welcome you back again for another memorable abidance in Budapest.
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
01.04.24
97%
Todo genial
- Chambre80 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
- Restaurant100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Jose Pedro,
Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
01.04.24
86%
Muy buena, excepto que se me olvido una chaqueta en el desayuno y no la entregaron en recepción si no que la guardaron en la cocina y tuve que ir preguntando a todo el mundo
- Chambre100 / 100
- Propreté100 / 100
- Service60 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner100 / 100
- Wifi / Connexion à Internet80 / 100
Dear Jose,
Thank you for your online review that you overall enjoyed your habitation with us. On the other hand we are sorry that we couldn't fully convince you of all our amenities. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
01.04.24
93%
A wonderful stay!
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport60 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
We couldn't be more enthusiastic about your amazing review. Thanks a million for letting us and our future guests know that your abidance at our Hotel was associated with such fantastic impressions. We would be more than happy to enable your next stay just as delightful and already look forward to your future booking.
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
31.03.24
80%
Buono
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner80 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
thank you very much for taking the time to review your stay. We are looking forward to welcoming you soon again!
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
31.03.24
100%
Great
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
- Restaurant100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thanks a million for having stayed at our Hotel and for rewarding us with such a fantastic feedback. We are thrilled about your beautiful comment. Please visit us again soon and re-experience our excellent hospitality in every way.
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
31.03.24
83%
I would say it's a better than average hotel, I loved the receptionist for their friendliness and patience, but i felt that the breakfast service staff on the first day could have been friendlier or like less snobbish in a way, i dont know if it's me being sensitive but I really felt the customer service during breakfast could be better.
However, the rest of the days, for breakfast the staff were much more pleasant and I really appreciated it. Though, I wish more staff could be available in helping with the busy peak periods, as I could tell they wer struggling with the high demand.
Overall, it's still a pleasant hotel to stay in and I would come back again, should I travel to budapest!
- Chambre100 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your overall stay at our hotel and that our receptionist left a positive impression with their friendliness and patience. Your comments regarding the breakfast service are sincerely appreciated, and we apologize for any less-than-ideal experiences you encountered. Rest assured, we take your feedback seriously and will address it with our team to ensure a consistently excellent experience for all our guests. We're delighted to hear that the service improved in the following days, and we'll certainly consider your suggestion for additional staff during peak periods to enhance the breakfast experience. We look forward to welcoming you back on your next visit to Budapest!
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
31.03.24
96%
Great
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix80 / 100
- Petit-déjeuner100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful.
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
31.03.24
83%
Good
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport60 / 100
- Prix80 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
30.03.24
86%
Ottimo
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner80 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
29.03.24
100%
El personal muy amable, la habitación amplia y bonita. Tuvimos una estancia muy cómoda.
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
28.03.24
83%
Met my expectations. The breakfast (quality and variety) was a pleasant surprise. The room was a little small in my opinion.
- Chambre80 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport60 / 100
- Prix80 / 100
- Petit-déjeuner100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thanks a million for having stayed at our Hotel and for rewarding us with such a fantastic feedback. We are thrilled about your beautiful comment. Please visit us again soon and re-experience our excellent hospitality in every way.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
28.03.24
93%
5 giorni perfetti!
Consigliatissimo soprattutto per la posizione.
- Chambre100 / 100
- Propreté80 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix80 / 100
- Petit-déjeuner100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Andrea,
Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
27.03.24
28%
Найгірше поселення ,ніколи не обирайте кімнати з сюрпризом ,а ще краще цей готель ніколи не бронюйте для себе ,бо ви отримаєте найгірші враження
- Chambre20 / 100
- Propreté60 / 100
- Service40 / 100
- Liens de transport20 / 100
- Prix20 / 100
- Petit-déjeuner20 / 100
- Restaurant20 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
We deeply regret to hear that your stay with us did not meet your expectations. We are sorry to hear that you were dissatisfied with the room assigned to you. Your experience is extremely important to us, and we want to ensure that all of our guests enjoy a pleasant stay.
It would be very helpful for us if you could provide further details about the issues with the room so that we can make improvements. We take your feedback seriously and will ensure that appropriate measures are taken to avoid such situations in the future.
Our goal is to provide our guests with a comfortable and enjoyable stay, and we are sorry that we missed this opportunity. We hope that you will give us another chance to change your opinion and would be delighted to welcome you back in the future.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
27.03.24
76%
Buono
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet60 / 100
Dear Ombretta,
Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition!
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
27.03.24
73%
Hotel bien ubicado, la decoración actual y agradable. Dos grandes deficiencias; el desayuno muy poco varíado especialmente la bollería, el otro aspecto es la habitación, de de minalista, no tienes ningún sitio donde guardar tu ropa, tienes la sensación de desorden desagradable
- Chambre60 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner40 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
We are delighted that you chose us as your host in Budapest and we thank you for your praise about our location. On the other hand we are sorry that we couldn't fully convince you of all our amenities. Our goal is not only meet the needs of each guest we serve, but to exceed the expectations to make your stay as pleasant and comfortable as possible. Thank you again for your comments! Again I apologize for any inconvenience during your stay. I hope to be of service to you in the future and look forward to seeing you again!
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
26.03.24
Notre indice de satisfaction client
Certificat de:
- Service d'évaluation indépendant
- Évaluations de véritables clients sans manipulation
Note moyenne