Recensione: H2 Hotel Budapest
Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest
Valutazione complessiva di 2356 recensioni
Dichiarazioni degli ospiti:
„Personale molto cordiale” hanno detto 802 ospiti
„Camere molto piacevoli” hanno detto 805 ospiti
„Colazione molto ricca” hanno detto 679 ospiti
„Posizione ideale” hanno detto 816 ospiti
„Prezzo perfetto” hanno detto 801 ospiti
80%
Hotel muy recomendable, por nuevo, por situación y por buen servicio.
Para hacer habitacion mas comoda encontramos en falta un par de mesitas noche , un par de sillas y un banco para las maletas.
En el desayuno, falta mas variedad y calidad de fruta natural.
- Camera60 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione80 / 100
- Wifi / WLAN60 / 100
Dear Mr. Mayolas,
The entire team would like to thank you very much for your great review. There is nothing better for us than satisfied and happy guests who felt comfortable and have positive memories of us. Thank you also for your comments. Please feel free to recommend us to others. We look forward to your next visit and would like to extend a warm welcome to you today.
King regards,
Your team from the H-Hotels
Sergej Rosenberg - Online Reputation Manager
09.08.24
73%
Not impressed with cooked breakfast. They scrambled eggs was watery, no proper sausage and it was cold. Enjoyed the fresh fruit and crossiants and hot drinks.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione40 / 100
- Wifi / WLAN80 / 100
Dear Mr. Davinder Dhillon,
Thank you for taking the time to provide us with your feedback on your recent stay with us. We are pleased to hear that you enjoyed our fresh fruit, croissants and hot drinks. However, we apologize that the hot breakfast selection did not meet your expectations. At our modern H2 Hotel, we strive to provide a first-class breakfast to all of our guests and we will take your comments into account to further improve our offering.
Thank you again for choosing to stay with us and we hope to welcome you back in the future.
King regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
09.08.24
76%
Hotel & staff is great.
But I made a mistake when booking and I immediately tried to solve it. They where unwilling to do it which led to two nights that I could not use. I really feel scammed from them.
- Camera100 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo20 / 100
- Prima colazione80 / 100
- Wifi / WLAN100 / 100
Dear Alexander Miglis,
Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon!
With best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
08.08.24
76%
Good but the shower leaked out of the cubicle
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Prima colazione80 / 100
- Posizione60 / 100
- Rapporto qualità prezzo80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for taking the time to share your experience with us. We are happy to hear that you had a good stay overall. However, we apologize for the inconvenience caused by the shower leak. At H-Hotels, we strive to provide the best possible experience for our guests and are continuously working to improve our facilities. Your feedback is very welcome and will help us in our endeavors. We hope to welcome you back in the near future.
King regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
05.08.24
80%
Un hotel super céntrico, con habitaciones muy correctas y limpias, el desayuno también muy correcto, sin duda, volveré a ir.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione60 / 100
- Wifi / WLAN80 / 100
Dear Glòria,
Many thanks for giving your recent stay a super rating which confirms your appreciation for our service features and comfort. It was our pleasure to have met your idea of feel-good atmosphere in almost every aspect and we look forward to enable your next abidance just as or even more pleasant.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
31.07.24
73%
Good
- Camera100 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione20 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions.
Best wishes,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.07.24
76%
This is the second time
- Camera60 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Posizione100 / 100
- Rapporto qualità prezzo80 / 100
- Wifi / WLAN60 / 100
Dear Gerrits,
We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
21.07.24
77%
Beim Frühstück sollte das Personal mehr auf die Hygiene achten !
Mit den schwarzen Handschuhen wird das gebrauchte Geschirr angefasst, das ist OK !!...
Aber die Speiseplatten aus der Küche, die am Buffet nachgefüllt werden, mit den selben Handschuhen anzufassen ist ein NO GO !!! Die Tische sollten nach jeder Benutzung hygienisch gereinigt werden und nicht nur manchmal !!! Das Frühstücksangebot ist OK, aber die Rühreier z.B. sind sehr trocken, somit nicht ansprechend.
Die Zimmer sind OK, aber für einen Aufenthalt von
7-10 Tagen ungeeignet, da keine Schränke vorhanden.
Die Klimaanlage ist super, läuft leise und die war die Beste, die wir auf unseren vielen Reisen in den Hotels bereits hatten. Die Lage ist Super und die Garage hat einen stattlichen Preis !!
Soweit so gut, ABER, wenn man z. B. gegen 17.00 ankommt und nach 2 Nächten noch vor 12.00 Uhr (CheckOut) abfährt, ist das nur 1x volle 24 Std. Das ist nur ein Denkanstoß um evtl. Ihren Gästen preislich entgegen zu kommen !!??
Sonst war für uns alles OK.
- Camera80 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione60 / 100
- Ristorante80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für die gute Bewertung Ihres Aufenthaltes. Schön, dass Ihre Zeit bei uns insgesamt angenehm war und die positiven Eindrücke überwiegen konnten. Wir wären begeistert, Sie schon bald wieder einmal willkommen heißen zu dürfen, um Sie, wie die meisten unserer Gäste, vollständig vom gehobenen Komfort unseres modernen Hauses überzeugen zu können.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
20.07.24
66%
as above, Beans cold, would give you 5 stars if your towels were not thin and rough and there was no face cloths.
- Camera80 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione60 / 100
- Wifi / WLAN60 / 100
Dear Susan,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 67% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
19.07.24
73%
It was quite nice. But I think the hotel needs to check their beds and the linen for fleas and bed bugs.
- Camera80 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
18.07.24
70%
Posizione dell’hotel comoda per visitare Budapest.
Nella camera manca il frigobar, ci sono poche grucce e pochi appendiabiti.
Poca privacy per la doccia
Regolazione del condizionamento inesistente
Colazione internazionale da migliorare come qualità.
Possibilità di parcheggio moto, ma al prezzo di un’auto.
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 70% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
18.07.24
76%
nice and clean room. The air conditioner worked perfectly.
Too bad there was no television on the 1st day.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto60 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione80 / 100
- Wifi / WLAN60 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
17.07.24
76%
NEed more variety, no safecor fridege in room?
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
17.07.24
68%
Basic clean hotel with not many amenities. Pillows very thin and two per person would be better than a fold over pillow Great location in town. No wake up call available for early risers for airport departure. Front staff knowledgeable and kind. Need to install a devise plug in by sink - kind of a needed item for ladies but overall for the price paid it was fine. Noisy children and loud parents on our hallway. Would pay a bit more for better amenities next time.
- Camera60 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Rapporto qualità prezzo60 / 100
- Wifi / WLAN20 / 100
Dear Pamela,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 68% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.07.24
80%
En la sala de desayunos el personal tiene mucho que mejorar. Se trata de un trabajo cara al público y actuaban como si allí no hubiese personas. Eran lentos y poco dispuestos, por no hablar de la ausencia (total) de cualquier gesto de amabilidad (algo que no ocurría en la recepción, por ejemplo). En general ha sido una buena experiencia.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione80 / 100
- Wifi / WLAN80 / 100
Dear Ádega,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.07.24
80%
Hotel and location were nice, especially for walkablity of the city. Staff was not real welcoming upon arrival. Parking garage was not convenient to get to using the address provided for the hotel. Breakfast was disappointing as it lacked the variety seen at some other hotels.
- Camera100 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione40 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.07.24
63%
Ok but would never come back
- Camera60 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
08.07.24
80%
Overall, I was satisfied with the experience. However, there are some essential aspects that significantly impacted my overall impression. Your staff - at least those we interacted with at the reception - did not seem particularly service-minded. It felt like they were in a hurry to get us processed so they could move on. There was a lack of information, and at check-out, there was no "Thank you for your visit, we hope you enjoyed your stay" or anything of the sort. Additionally, there was a lot of "noise" in the room - for example, the toilet flush was so extremely loud that it woke us up if one of us got up to use the bathroom at night. Furthermore, both the toilet and the shower cabin were very noisy. There was also a clicking/buzzing sound at night - possibly from the A/C. I know, the last part might seem a bit silly, but it had a significant impact on the experience
- Camera60 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione100 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.07.24
73%
Da consigliare
- Camera60 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione100 / 100
- Wifi / WLAN60 / 100
Dear Cioni,
Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
02.07.24
66%
Good.
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto40 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
02.07.24
Il nostro Indice di Customer Satisfaction
Certificato da:
- Servizio di valutazione indipendente
- Recensioni di ospiti reali senza manipolazioni
Valutazione media