Reviews: H2 Hotel Leipzig

Dear Cecilia Sundin, Thank you very much for the fantastic review you have given our hotel at Leipzig. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

Lieber Ralf Arthur, herzliche Grüße und ein ganz großes Dankeschön für diese wunderbare Bewertung. Wir sind glücklich, dass Sie eine so schöne Zeit bei uns hatten und wir unseren Part dazu beitragen konnten. Es grüßt Sie herzlichst, Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

Dear Angela, We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment! We look forward to welcoming you to our hotel again in the future. With best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

Lieber Gast, herzlichen Dank für Ihre Bewertung des Aufenthalts in unserem H2 Hotel Leipzig. Wir danken Ihnen, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten und haben mit Bedauern festgestellt, dass wir Sie nicht komplett von unserem Hotel begeistern konnten. Wir möchten alles zum Wohle unserer Gäste arrangieren, da unser Hauptziel und unsere Unternehmensphilosophie ist, jeden Gast rundum zu begeistern und ihm immer etwas mehr zu geben als er von uns erwartet. Wir möchten Ihnen hiermit unser Bedauern für die Unannehmlichkeiten während Ihres Aufenthalts zum Ausdruck. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen, damit wir die Möglichkeit haben Sie in allen Bereichen überzeugen können. Mit herzlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

Dear Guest, thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Lieber Gast, vielen lieben Dank für diese tolle Bewertung und vor allem Ihre Empfehlung. Prima, wenn es Ihnen bei uns gefallen hat und Sie mit Ihrem Aufenthalt rundum zufrieden gewesen sind. Schon heute ist es uns ein Vergnügen, Sie erneut bei uns zu begrüßen. Wir wünschen Ihnen eine gute Zeit und freuen uns auf Ihren nächsten Besuch bei uns in Leipzig. Alles Gute und viele Grüße, Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

Dear Guest, Thank you for taking the time to share your experiences with us. We deeply regret that your stay did not meet your expectations and apologize for the inconveniences you faced. We take your feedback seriously regarding various aspects of your stay, such as the non-functional air conditioning, missing room amenities, cleanliness, and the friendliness of our staff. We are sorry to hear that these areas were not up to your satisfaction. Please rest assured that we are carefully reviewing your comments and suggestions for improvement and will take action to address the issues you have raised. We understand that these issues significantly impacted your stay, and we sincerely apologize for this. Your satisfaction is important to us, and we would appreciate the opportunity to show you that we can do better. Thank you again for your candid feedback. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Lieber Gast, wir danken Ihnen ganz herzlich für Ihre Treue und die super tolle Bewertung. Wir sind begeistert, dass wir Sie bereits mehrfach als unseren geschätzten Gast begrüßen durften und freuen uns sehr über Ihr positives Feedback. Dennoch werden wir auch Ihre Hinweise und Anregungen im nächsten Team Meeting besprechen und sicher das eine oder andere verbessern können. Wir freuen uns auf Ihren nächsten Besuch und heißen Sie schon heute „Herzlich Willkommen“. Beste Grüße aus dem sonnigen Leipzig, Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

Kedves Matej, Köszönjük szépen a fantasztikus értékelést, amelyet szállodánknak adott. Örülünk, hogy jól érezte magát nálunk, és reméljük, hogy hamarosan újra üdvözölhetjük Önt! Üdvözlettel, A H-Hotels csapata, Fabienne Lennert - Online Reputation Manager West

Estimado huésped, Muchas gracias por la fantástica reseña que ha hecho de nuestro hotel. Estamos encantados de que haya disfrutado de su estancia con nosotros y esperamos volver a darle la bienvenida pronto. Un cordial saludo, Su equipo de H-Hotels, Fabienne Lennert - Responsable de Reputación Online Oeste

Kedves vendég! Köszönjük szépen a fantasztikus értékelést, amelyet szállodánknak adott. Örülünk, hogy jól érezte magát nálunk, és reméljük, hogy hamarosan újra üdvözölhetjük Önt! Üdvözlettel, A H-Hotels csapata, Fabienne Lennert - Online Reputation Manager West

Dear Ivica, Thank you for your feedback. We are sorry to hear that your stay with us did not meet your expectations. Regarding your comment about the windows, we would like to clarify that our windows are mirrored, ensuring that no one can see into your room from the outside. However, we understand that this may not have been communicated clearly enough and will work on improving this information. We regret that you found the room amenities lacking. Your feedback is invaluable to us as we strive to continuously improve our services. We are pleased that you found the location satisfactory and enjoyed the breakfast, and we appreciate your kind words about the restaurant staff. We take your comments about the reception staff very seriously and will address this internally. Thank you again for your honest feedback. We hope you will give us another opportunity to improve your experience in the future. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Dear Vahid, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Leipzig. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Dear Robert, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us. Please come back soon for another memorable abidance at our modern city hotel. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Dear Josip, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Lieber Gast, herzlichen Dank für Ihre Bewertung. Wir freuen uns, dass Sie sich während Ihres Aufenthaltes wohlgefühlt haben und begrüßen Sie sehr gerne wieder. Mit besten Grüßen aus Leipzig, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

Dear Guest, Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Dear Will, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and that our friendly and helpful staff, comfortable room, and delicious breakfast met your expectations. It’s great to know that you found the proximity to the train station very convenient and appreciated our sustainable offer of a 5 Euro credit for not having daily room cleaning. We are proud to provide you with such an enjoyable stay and are especially pleased that you would recommend us to others. We have noted your positive feedback regarding the Wi-Fi connection and will work on further improving this service. Thank you for your loyalty to our H2 properties. We look forward to welcoming you back soon! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Dear Guest, Thanks for sharing some honest impressions with us. We are sorry that our internet service and our cleanliness in the room was not reaching your expectations, even though we offer a high-speed service free of charge in all areas of our property and we have high standards of cleanliness. Overall we still hope you have enjoyed your stay and would be happy if you choose us again during your next visit to Leipzig. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Dear Niels, Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager