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Reviews: H4 Hotel Münster

What our guests are saying...

Learn what our guests think about the H4 Hotel Münster. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H4 Hotel Münster

Overall rating from 8004 evaluations

Our latest ratings:
3207 evaluations, show
792 evaluations, show
91 evaluations, show
5 evaluations, show
2 evaluations, show
Guest statements:

2395 guests said "super location"

2095 guests said "very good hotel"

1793 guests said "very nice rooms"

1246 guests said "excellent hotel"

1278 guests said "very attentive staff"

Detailed evaluations


53.33%

From: anonymous22.01.18

Disappointing. We left a day earlier because of the uncosy, cold room. Restitution for the remaining unused day wasn't "possible". Rubbish, of course, if you want it, you can make it possible.
  • Breakfast
    100 / 100
  • Cleanliness
    60 / 100
  • Location
    80 / 100
  • Price
    40 / 100
  • Room
    20 / 100
  • Staff friendliness
    20 / 100
Dear guest, thanks for your stay in the H4 Hotel Münster and thanks for your constructive and honest feedback. With great regret, we have taken note of your disappointment about the criticized friendliness and the insufficiently heated room. I would now like to personally take the opportunity to apologize to you in the name of the whole team, as the incidents as described in this form are of course. We talked to our technician to solve the problem with the too cold room. We strive very much and it is of course our claim to offer a consistently high standard of service. Best regards H4 Hotel Münster Jan-David Reimer Guest Relation

22.01.18


Our Customer Satisfaction Index
86%

Based on 8004 ratings out of 16 portals

Certificate from:
Customer Alliance
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  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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