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Reviews: H.ome Serviced Apartments München

Find out what guests think of the H.ome Serviced Apartments München! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H.ome Serviced Apartments München

Overall rating from 531 evaluations

Our latest ratings:
97 evaluations, show
11 evaluations, show
4 evaluations, show
1 evaluations, show
0 evaluations, 
Guest statements:

12 guests said „Very friendly staff

23 guests said „Appealing rooms

16 guests said „Great location

9 guests said „Beautiful hotel

13 guests said „Ideal traffic connection

Detailed evaluations


33.33%

From: anonymous08.04.19

Wir mussten 3x im Zimmer umziehen - das erste Zimmer war ein Wasserschaden, das zweite Zimmer war ein 6-er Zimmer mir nur Stockbetten, das dritte Zimmer war im Home-Appartment, leider nur als Einzelzimmer (1xBettdecke, 1x Kopfkissen, 1x Handtücher-Set, in der Dusche keine Seife und kein Seifenspender, Wasser war nur lauwarm beim Duschen ... war CAOS beim Check-In am ersten Wochenende seit der Eröffnung Ende März 2018
  • Cleanliness
    20 / 100
  • Room
    20 / 100
  • Service
    60 / 100
Lieber Gast, vielen herzlichen Dank für Ihre Bewertung. Der Zimmerwechsel und alles, was damit zusammenhängt tut unswahnsinnig leid und dafür möchten wir uns an dieser Stelle nochmals bei Ihnen entschuldigen. Unser Management hat sich ja bereits mit Ihnen in Verbindung gesetzt und Ihre Antwort hat uns sehr gefreut. Wir sind jederzeit für Sie da und wünschen Ihnen und Ihrer Familie vorerst frohe Ostern. Ihr Team von den H-Hotels Nicole Krötz - Online Reputation Manager

08.04.19


Our Customer Satisfaction Index
88%

Based on 531 ratings out of 5 portals

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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