Valoraciones: H+ Hotel München
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Descubra qué piensan los huéspedes de nuestro hotel H+ Hotel München. Aquí le presentamos un resumen de las valoraciones publicadas por clientes de hoteles en diversos portales.
Reserve directamente aquí con el mejor precio garantizado y benefíciese de nuestras ventajas exclusivas.
Vista general de las valoraciones: esto es lo que dicen nuestros huéspedes sobre el H+ Hotel München
Valoración total de 8495 valoraciones
Testimonios de los huéspedes:
“Personal muy amable“ dijeron 1282 invitados.
“Desayuno perfecto“ dijeron 861 invitados.
“Gran hotel“ dijeron 1101 invitados.
“Habitaciones atractivas“ dijeron 944 invitados.
“Muy cerca de la estación“ dijeron 543 invitados.
24%
We have travelled for over 20 years and only twice have we had horrible experiences. And this was one. We arrived to find out that they didn’t have our 2 rooms. I had paid over 6 months prior for 2 double rooms. Excuses ranged from we are full and don’t know how it happened to we have construction going on, to we had a flood. They wanted us to travel to their other hotel to stay. Didn’t even offer to take us there. And this was from the manager.
After pushing them to get us rooms they miraculously found one double and then gave us two single rooms separating myself from my husband, one of which was on the main floor near the front. Super noisy. Didn’t do anything about the charge because the manager was “on holidays “ the next day when we were checking out.
Definitely look elsewhere to stay.
- Limpieza40 / 100
- Ubicación20 / 100
- Relación calidad/precio20 / 100
- Habitación20 / 100
- Servicio20 / 100
Dear Mrs. Chrissanthakopoulos,
Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Also we are sorry, that we weren`t able to reach you in advance to clarify the situation and offer a convenient solution. Also we would like to apologize for the encountered issue with the noise during your stay with us. Please be assured that we take your review very seriously and share them with the hotel management and to our colleagues to improve in our quality of service.
Sincerely,
Your Team of H-Hotels
Christiane Hoffmann – Online Reputation Manager
26.08.19
33.33%
- Desayuno60 / 100
- Limpieza20 / 100
- Ubicación60 / 100
- Relación calidad/precio20 / 100
- Habitación20 / 100
- Servicio20 / 100
Dear guest,
thank you very much for your feedback regarding your stay in our H+ Hotel München.
We regret, that you were not completely satisfied with your stay and we like to recommend talking directly to our friendly staff to assist you urgently.
We are available 24/7, please just ask in case of questions.
I am more than interested in your feedback, your experiences in our hotel and I would appreciate if you would write me: [email protected]
We hope to welcome you again in our Hotel to convince you about our service and quality.
Kind regards,
Your Team of the H-Hotels
Sabrina Höfler – Online Reputation Manager
07.04.19
36%
Smelly hotel with bad ventilation
- Limpieza20 / 100
- Ubicación20 / 100
- Relación calidad/precio20 / 100
- Habitación20 / 100
- Servicio100 / 100
13.10.18
24%
Terrible
- Limpieza20 / 100
- Ubicación40 / 100
- Relación calidad/precio20 / 100
- Habitación20 / 100
- Servicio20 / 100
12.10.18
30%
null
- Desayuno60 / 100
- Limpieza40 / 100
- Conexión de transportes20 / 100
- Relación calidad-precio20 / 100
- Habitación20 / 100
- Amabilidad de los empleados20 / 100
07.05.18
36%
- Limpieza40 / 100
- Conexión de transportes60 / 100
- Relación calidad-precio40 / 100
- Habitación20 / 100
- Amabilidad de los empleados20 / 100
Sehr geehrter Gast,
haben Sie vielen lieben Dank für Ihr Feedback. Wir sind dennoch etwas verwirrt, ob wir Sie in den einzelnen Bereichen nicht überzeugen konnten oder ob Sie sich nur in der Bewertungsskala geirrt haben. Wir wären Ihnen dankbar, wenn Sie uns unter [email protected] schreiben würden, was Ihnen gefehlt hat oder falls Sie die Bewertungsskala vertauscht haben sollten, Ihre Bewertung berichtigen könnten. Bei diesem Bewertungssystem entspricht 5 als beste Bewertungsnote und 1 als schlechteste Bewertung. Sollte dem so sein, würden wir uns über eine Änderung der Bewertung über den mitgeschickten Link sehr freuen. Herzlichen Dank und viele Grüße aus München
Ihr Online Reputation Team der H-Hotels
07.12.17
Nuestro índice de satisfación
Certificado por:
- Servicio de valoración independiente
- Valoraciones de huéspedes reales sin manipularlas
Evaluación promedio