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Reviews: Hyperion Hotel Hamburg

What our guests are saying...

Find out what guests think of the Hyperion Hotel Hamburg. Here we show you an overview of the hotel reviews that travellers have submitted on various portals. 

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Evaluation overview: What our guests say about the HYPERION Hotel Hamburg

Overall rating from 12719 evaluations

Our latest ratings:
1790 evaluations, show
386 evaluations, show
25 evaluations, show
2 evaluations, show
0 evaluations, 
Guest statements:

3127 guests said „Excellent hotel

2257 guests said „Appealing rooms

1874 guests said „Very attentive staff

2119 guests said „Very extensive breakfast

1147 guests said „Very nice location

Detailed evaluations

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

Bar

Wellness / Spa

Conference / Banquet


24%

From: anonymous21.12.18

  • Cleanliness
    20 / 100
  • Location
    40 / 100
  • Price
    20 / 100
  • Room
    20 / 100
  • Service
    20 / 100

21.12.18


40%

From: anonymous09.11.18

  • Cleanliness
    20 / 100
  • Location
    80 / 100
  • Price
    20 / 100
  • Room
    60 / 100
  • Service
    20 / 100
Lieber Gast, wir danken Ihnen für Ihre Bewertung. Es ist uns ein Anliegen, dass unsere Gäste sich bei uns wohlfühlen. Ihr Feedback gibt uns die Möglichkeit, Änderungen vorzunehmen und uns dadurch stetig zu verbessern. Gern nehmen wir Ihre konstruktive Kritik an und versuchen diese schnellst möglichst umzusetzen. Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen und heißen Sie schon heute „Herzlich Willkommen“! Ihr Team von den H-Hotels, Susanne Westermann - Online Reputation Manager

09.11.18


Our Customer Satisfaction Index
89%

Based on 12719 ratings out of 16 portals

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?
All reviews
  • Customer Alliance89%
  • Agoda86%
  • Booking.com88%
  • Ctrip86%
  • Despegar.com76%
  • Expedia89%
  • Facebook92%
  • Google90%
  • HolidayCheck90%
  • Hotel.de84%
  • Hotels.com90%
  • HRS86%
  • Kurzurlaub92%
  • OpenTable72%
  • Orbitz88%
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