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Reviews: H+ Hotel Lübeck
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Reviews: H+ Hotel Lübeck

What our guests are saying...

Find out what guests think of the H+ Hotel Lübeck. Here we show you an overview of the hotel reviews that travellers have submitted on various portals. 

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Evaluation overview: What our guests say about the H+ Hotel Lübeck

Overall rating from 1484 evaluations

Our latest ratings:
1157 evaluations, show
294 evaluations, show
29 evaluations, show
3 evaluations, show
1 evaluations, show
Guest statements:

602 guests said „Fantastic hotel”

557 guests said „Very bright rooms”

617 guests said „Very polite staff”

593 guests said „Great location”

455 guests said „Fabulous breakfast”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

70%

From: Anette R.10.12.23

Pænt og rent hotel med en god placering. Personalet ved ikke ret meget om hvad hotellet kan tilbyde og det er en skam for det ville ikke kræve ret meget. Spaafdelingen er ikke interessant. Der er en flot udsigt, men der sku være et spabad eller lignende for at man har lyst til at gå derop. Saunaen var slukket … Vi spiste aftensmad i restauranten en aften og det var rigtig lækkert.
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    40 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Anette, thank you very much for taking the time to rate our hotel. We are sorry to read that we were unable to convince and inspire you in several areas. Please be assured that we want to give each of our guests a pleasant stay. We are therefore very interested in your impressions and experiences and would like to take this opportunity to apologize for the inconvenience. We are therefore very sorry that our service from the staff, for which we otherwise only receive praise, did not meet your expectations. We will sit down with our team and train here accordingly. Of course we hope that one day we will be able to convince you of our H+ Hotel and our standards. Until then, we wish you all the best and a good time. Best regards, Your H-Hotels team Stefanie Bergforth – Online Reputation Manager

10.12.23

93%

From: anonymous07.12.23

God
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

07.12.23

92%

From: Palle h.07.12.23

Dejlig morgenmad værelse pænt og rent
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Price
    100 / 100
Dear Mr. Hubsch, We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Lübeck, it will be a pleasure for us. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

07.12.23

96%

From: Nick S.06.12.23

  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Mr. Sørensen, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Lübeck. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

06.12.23

93%

From: Schweitzer05.12.23

Angenehmes Hotel in zentraler Lage
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt und eine angenehme Zeit in guter Lage des Hauses verbracht haben. Unser Team freut sich schon auf Ihren nächsten Besuch und bis dahin wünschen wir Ihnen alles Gute! Herzliche Grüße aus Lübeck, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

05.12.23

80%

From: Günter S.05.12.23

Angenehmes Ambiente im Hotel. Wir kommen gerne wieder. Dann aber Zimmer mindestens im zweiten Stock. Die Geräusche aus dem Frühstücksraum ( Stühlerücken ) war schon sehr deutlich zu hören.
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Herr Strehlow, ein schöneres Geschenk können Sie uns gar nicht machen. Wie wunderbar, Sie kommen wieder! Darauf freuen wir uns sehr und sagen bereits heute schon Herzlich Willkommen im H+ Hotel Lübeck. Herzlichste Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

05.12.23

80%

From: Ina S.04.12.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Mrs. Skrydstrup, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.12.23

76%

From: Christoph N.04.12.23

Sehr kleine Zimmer, sonst grundsätzlich ok. Preis nicht angemessen
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Price
    20 / 100
  • Wifi / WLAN
    100 / 100
Lieber Herr Niemann, wie schön, dass wir Ihren Wünschen und Vorstellungen größtenteils gerecht werden konnten und Sie eine angenehme Zeit bei uns verbracht haben. Über ein baldiges Wiedersehen würde sich unser Team sehr freuen. Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

04.12.23

83%

From: Olaf A.03.12.23

We enjoyed ourselves at this hotel.
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Mr. Abell, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Lübeck. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

03.12.23

88%

From: anonymous03.12.23

Nice stay at the hotel. Close to the railwaystation.
  • Room
    100 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Lübeck, it will be a pleasure for us. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

03.12.23

86%

From: Lone E.02.12.23

I was overall satisfyed with My stay.
  • Room
    60 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Mr. Engen, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Lübeck, Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

02.12.23

90%

From: anonymous02.12.23

  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Lübeck. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

02.12.23

73%

From: Gummersbach D.02.12.23

Super Lage. Ordentliches Frühstück. Freundliche Mitarbeiter. W-LAN und Sauberkeit im Zimmer sind verbesserungsbedürftig.
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    40 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    40 / 100
Liebe Frau Gummersbach, vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie sich bei uns größtenteils wohlgefühlt und eine angenehme Zeit bei uns verbracht haben. Ihre Hinweise nehmen wir gerne auf und werden diesen in unserem nächsten Meeting besprechen, denn Ihre Zufriedenheit ist uns sehr wichtig! Unser Team freut sich schon auf Ihren nächsten Besuch und bis dahin wünschen wir Ihnen alles Gute! Herbstliche Grüße aus dem H+ Hotel Lübeck, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

02.12.23

96%

From: anonymous01.12.23

Super hotel
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Lübeck. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

01.12.23

96%

From: Daniel N.01.12.23

Wohlfühlen - einfach wohlfühlen.
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt und eine angenehme Zeit verbracht haben. Unser Team freut sich schon auf Ihren nächsten Besuch und bis dahin wünschen wir Ihnen alles Gute! Herzliche Grüße aus Lübeck, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

01.12.23

83%

From: Smedegaard30.11.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your kind review. It is good to hear that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

30.11.23

80%

From: Charlotte D.30.11.23

Our stay would probably have been perfect if the parking was available
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Mrs. Demescko, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

30.11.23

93%

From: anonymous30.11.23

Das Hotel ist zu empfehlen, zu verbessern wäre die Barkarte. Cocktail-Karte mit kundigen Personal wäre toll. LG
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, für Ihr fabelhaftes Feedback bezüglich Ihres Aufenthaltes in unserem Hause möchten wir uns bei Ihnen ganz herzlich bedanken. Wie schön, dass Sie Ihre Zeit in vollen Zügen genießen konnten. Bitte empfehlen Sie uns doch weiter und besuchen uns bald wieder für eine erneut hervorragende Zeit. Herbstliche Grüße aus Lübeck, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

30.11.23

100%

From: anonymous29.11.23

  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, es ist eine große Motivation für uns zu lesen, dass Sie eine tolle Zeit mit uns als Gastgeber hatten. Wir wissen Ihre vergebenen 100% sehr zu schätzen und würden uns über einen weiteren Besuch sehr freuen. Herbstliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

29.11.23

84%

From: anonymous28.11.23

Mycket bra!
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Lübeck. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

28.11.23

Our Customer Satisfaction Index
88%

Based on 1484 ratings

Certificate from:
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  • Evaluations from real guests without manipulating

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How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance88%
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