Hotelbewertung:
HYPERION Hotel Basel

Sehr gepflegtes Hotel in Top-Lage

Ein solides Hotel aber im ganzen würde ich es nur meinen Freunden empfehlen wenn sie das kleine Zimmer nehmen und sich nicht überreden lassen. Zudem muss man den Kunden die Wechselkurse sagen um eine gewisse Transparenz zu geben.

My overall experience would have been "great" if not for two very important things: 1) while I was out for the night in Basel, I was robbed and assaulted. This obviously is not the hotel's fault. However, when I returned to the hotel, said what had happened, and asked about the police, the man on duty at the desk just pointed me to a police station a few blocks away and said I should go there. There was no sympathy, no offer to summon the police for me, no offer of help, nothing. It was shocking to me that one of the hotel's guests would say he was just attacked and robbed and the staff would not even offer to help! Then, the next morning, I had to go to the criminal police to make a report, and I was told that if I was not back by noon I would be charged extra for staying over. Again, I was not going out to be a tourist for the day, but talk to the police about being assaulted and robbed. No help, no sympathy. 2) The other issue was that the electronic lock on my door died. My key card would not open it, even after they made me a new one. They said that it would have to be replaced. I should have been given a physical, metal key to open the door at that point.

Zoals al bij eerder bezoeken prima veblijft geweest.

Central et agréable

Gutes Businesshotel, ansprechend grosses Bad, toller Schminkspiegel.

Sehr positive Erfahrung Kann das Hotel jederzeit weiterempfehlen

Sehr gut. Wir besuchen dieses Hotel jedes Jahr gerne wieder.

Sehr gut

bon hôtel mais attention aux prestations promises (chambre supérieure = yc peignoirs et pantoufles mais pas présents dans la chambre; minibar inclus = nous avons fait 2 nuits et celui-ci n'a pas été complété le 2e jour)