Reviews: H2 Hotel Berlin Alexanderplatz
Find out what guests think of the H2 Hotel Berlin Alexanderplatz.
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Evaluation overview: What our guests say about the H2 Hotel Berlin-Alexanderplatz
Overall rating from 2387 evaluations
Guest statements:
843 guests said „Very rich breakfast”
1273 guests said „Perfect location”
1047 guests said „Appealing rooms”
1069 guests said „Great price”
1172 guests said „Very courteous staff”
88%
Soggiorno più che soddisfacente
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Restaurant80 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear Roberta,
How lovely to know that you enjoyed your stay with us and appreciated our conveniences just as much as our great quality level. Thanks a lot for sharing your kind thoughts and for rating us with super 89%. We look forward to enable your future visit just as comfortable and delightful.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
31.12.23
66%
Nothing spectacular but enough
- Room60 / 100
- Location100 / 100
- Cleanliness60 / 100
- Breakfast60 / 100
- Price60 / 100
- Service60 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thank you for taking the time to review the experiences you gained at our H2 Hotel Berlin Alexanderplatz. We appreciate your feedback and we are glad that all together you enjoyed a pleasant stay with us. With regrets we must realize though that not everything met your expectations. We strive to provide excellent service for every visitor and we give our very best each day to meet our quality level. Therefore we will discuss your meaningful notes with our responsible colleagues. Hopefully you will give us another opportunity to be your host and improve your indentations.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
31.12.23
77%
Veldig bra!
- Room60 / 100
- Location80 / 100
- Cleanliness80 / 100
- Breakfast80 / 100
- Restaurant80 / 100
- Price80 / 100
- Service80 / 100
- Wifi / WLAN80 / 100
Dear guest,
Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
31.12.23
86%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast60 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear Lars,
Thanks a lot for staying at our hotel and for bringing your experiences to our attention. We are happy about your great rating and kind words confirming your pleasant time with us. However we regret that our breakfast didn't fully meet your expectations although it usually is very popular with our guests. In order to find solutions for improvements we would have liked to know what you were missing and how we can enhance the quality in your opinion to make it more enjoyable. Hopefully we can welcome you back again someday.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
31.12.23
73%
War ganz gut
- Room80 / 100
- Location80 / 100
- Cleanliness80 / 100
- Breakfast60 / 100
- Price60 / 100
- Service80 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
danke für die Mühe, nach Ihrer Heimkehr, ein Feedback abzugeben. Schön, dass Ihnen unser modernes Haus in toller zentraler Lage insgesamt gefallen hat. Gern möchten wir Sie während Ihres nächsten Aufenthaltes noch mehr begeistern und würden uns über ein baldiges Wiedersehen sehr freuen.
Herzliche Grüße aus der quirligen Hauptstadt,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
31.12.23
92%
- Room100 / 100
- Location100 / 100
- Cleanliness80 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear Denise,
Thanks a lot for rating on your recent stay and for sharing your kind thoughts. We are happy that you enjoyed a pleasant time at our modern hotel and experienced great guest oriented service features. Hopefully we can welcome you back again soon for another delightful abidance in the heart of Berlin.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
30.12.23
96%
Sehr freundliche Personal
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Lieber Ahmet,
herzlichen Dank für Ihre hervorragende Bewertung und das super Feedback. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen entsprochen zu haben. Gern geben wir Ihr Lob auch an unser tolles Team weiter, welches mit stets freundlichem und hilfsbereitem Auftreten dazu beigetragen hat, Ihren Aufenthalt so angenehm werden zu lassen. Schon heute freuen wir uns auf Ihren nächsten Besuch in unserem Hause.
Mit besten Grüßen,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
30.12.23
90%
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast100 / 100
- Price100 / 100
- Service80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für die super Bewertung Ihres Aufenthaltes. Wie schön, dass wir Sie mit modernem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten und Sie in unserem H2 Hotel eine angenehme Zeit verbrachten. Ihren nächsten Besuch möchten wir sogar noch erholsamer gestalten und hoffen auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
30.12.23
83%
- Room80 / 100
- Location80 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Price80 / 100
- Service80 / 100
Dear Mara,
Thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again.
Best regards and a happy new year!
Your H-Hotels Team,
Nicole Krötz – Online Reputation Manager
29.12.23
100%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Restaurant100 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thank you for taking the time to share your great review. We hope to welcome you back soon to our H2 Hotel Berlin.
Best regards and a happy new year!
Your H-Hotels Team,
Nicole Krötz – Online Reputation Manager
28.12.23
100%
Je recommande l hôtel, pratique et bien situé
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast100 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear Celine,
We are delighted about your positive impressions and thank you for your great review. It is a pleasure to read that you felt comfortable with us and enjoyed your time at our H2 Hotel. We would be very happy to welcome you again as our guest during your next stay in Berlin and wish you all the best for 2024.
Best regards,
Your H-Hotels Team,
Nicole Krötz – Online Reputation Manager
28.12.23
86%
Very Good
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast60 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for your review of our H2 Hotel. So that we can completely convince you on your next visit, we are always happy to receive tips on where we can still improve. We would be delighted to welcome you again soon.
Best regards and a happy new year!
Your H-Hotels Team,
Nicole Krötz – Online Reputation Manager
27.12.23
97%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Restaurant100 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Dear Matteo,
Your rating is incredible, thank you very much for visiting our H3 Hotel in Berlin. Nice to read that you liked it so much. Hope to see you again soon :-)
Best regards and a happy new year!
Your H-Hotels Team,
Nicole Krötz – Online Reputation Manager
27.12.23
90%
Hotel perfetto per un soggiorno di pochi giorni.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast80 / 100
- Price100 / 100
- Service80 / 100
Dear Claudia,
wow - what a perfect review for your recent stay. We are very proud to count you as our guest and can't wait to welcome you again in beautiful Berlin.
Best regards and a happy new year!
Your H-Hotels Team,
Nicole Krötz – Online Reputation Manager
27.12.23
86%
Good
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast100 / 100
- Price80 / 100
- Service80 / 100
- Wifi / WLAN80 / 100
Dear Andrei,
Thank you for being a guest in our H2 Hotel and for rating us immediately afterwards. We would be happy to welcome you back to our house soon and wish you all the best until then.
Best regards and a happy new year.
Your H-Hotels Team,
Nicole Krötz – Online Reputation Manager
27.12.23
91%
Overall our experience was very good and we would consider staying at this hotel again.
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Restaurant100 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Dear guest,
We are happy that the positive impressions of your recent stay made you share a kind review. Many thanks for letting us as well as our future guests know that you enjoyed a pleasant abidance at our hotel and appreciated our daily efforts. Next time please just ask us for additional pillows. We already look forward to enable your next visit just as delightful.
Best wishes,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
26.12.23
85%
nichts zu meckern für 2Nächte
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast80 / 100
- Restaurant80 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
Lieber Herr Löffler,
herzlichen Dank, dass Sie sich nach Ihrer Heimkehr die Mühe machten, unsere Serviceleistungen und Annehmlichkeiten so hervorragend zu bewerten. Wie schön, dass Sie in unserem H2 Hotel solch positive Erfahrungen machten und eine erholsame Zeit in modernem Ambiente verbrachten. Es wäre toll, wenn Sie uns abermals die Gelegenheit geben würden, Ihnen einen gelungenen Aufenthalt zu bereiten und uns eines Tages erneut besuchen. Wir freuen uns auf Sie!
Beste Grüße aus der pulsierenden Hauptstadt,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
26.12.23
70%
- Room80 / 100
- Location80 / 100
- Cleanliness60 / 100
- Breakfast60 / 100
- Price60 / 100
- Service80 / 100
- Wifi / WLAN60 / 100
Lieber Herr Klinger,
danke für Ihre Mühe, uns hinsichtlich Ihrer Aufenthaltserfahrungen bewertet zu haben. Bezugnehmend auf Ihre vergebenen 70% sind wir froh, dass Sie sich insgesamt bei uns wohl fühlten. Schade nur, dass wir Sie nicht im vollen Umfang vom Qualitätsniveau unseres modernen Hauses überzeugen konnten. Gern hätten wir etwas detaillierter von Ihnen erfahren, welche Bereiche wir, Ihrer Meinung nach, optimieren können, um einen besseren Eindruck zu hinterlassen. Es wäre toll, wenn wir von Ihnen eine weitere Chance bekämen, Sie während eines zukünftigen Besuches vollständig für unser H2 Hotel, im Herzen Berlins, gewinnen zu können.
Beste Grüße aus Berlin,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
26.12.23
93%
Ottimo
- Room100 / 100
- Location100 / 100
- Cleanliness80 / 100
- Breakfast80 / 100
- Price100 / 100
- Service100 / 100
- Wifi / WLAN60 / 100
Dear Elena,
We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
26.12.23
90%
Würde jederzeit wieder besuchen
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Breakfast80 / 100
- Price80 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
wie schön, dass Sie bei uns waren und sich Zeit für eine solch positive Bewertung genommen haben. Es freut uns wirklich sehr, dass unser H2 Hotel Ihren Geschmack traf und wir Sie mit tollen Serviceleistungen, sowie herzlicher Gastfreundschaft gewonnen haben. Es wäre super, wenn Sie uns zukünftig wieder einmal besuchen würden, damit wir Sie erneut begeistern können.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
25.12.23
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