Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2027 evaluations

Our latest ratings:
1630 evaluations, show
333 evaluations, show
43 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


77%

From: anonymous11.04.23

Modernes und akzeptables Hotel. Der Service erreich ist verbesserungsfähig. Es ist mangelhaft, dass noch nicht einmal die Rezeption nach Schließung des Bistros (nach später Ankunft) Getränke herausgeben darf.
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
Lieber Gast, wir freuen uns sehr, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Ihr Feedback schätzen wir sehr und auch Ihre detaillierte Beschreibung, denn nur so können wir genau schauen, wo unsere Gäste bereits zufrieden sind und wo wir doch noch an dem ein oder anderen Rädchen drehen sollten. Jedoch darf es in keinem Fall am Service mangeln und gerade hier werden wir den Dingen auf den Grund gehen um uns entsprechend zu verbessern. Wir würden uns sehr freuen, wenn Sie in der Zukunft wieder unser Gast sind. Viele Grüße Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

11.04.23


80%

From: Maria09.04.23

Molto bello e pulito, letti comodi e spaziosi
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Gentila Maria, la ringraziamo molto per la fantastica recensione che ha dato al nostro hotel. Siamo lieti che si sia trovato bene con noi e speriamo di poterla riabbracciare presto! Con i nostri più cordiali saluti Il vostro team di H-Hotels, Fabienne Lennert - Responsabile reputazione online Ovest

09.04.23


76%

From: anonymous09.04.23

We had a good experience at the hotel. It was very clean and the room was cosy. We think there are several improvements to make in the breakfast and in the room (there was not enough sope or any shampoo)
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.04.23


73%

From: Filippo08.04.23

O
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    40 / 100
  • Breakfast
    80 / 100
Dear Filippo, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.04.23


73%

From: Alessandro08.04.23

Very but the bed is not ageble
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    40 / 100
  • Breakfast
    80 / 100
Dear Alessandro, Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We hope to welcome you very soon in our hotel. Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

08.04.23


80%

From: Oosterlinck04.04.23

Heel fijne en nette kamerd
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Mr. Oosterlinck, thanks a million for your fantastic review. We are happy to read, that you enjoyed the comfortable nice rooms. We are more than happy about your super rating. Please come back soon for another brilliant stay. Greetings from the H2 Hotel Budapest. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.04.23


76%

From: anonymous03.04.23

Es gab wie immer nichts zu Beanstanden.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Lieber Gast, herzlichen Dank für Ihr fantastisches Feedback, über das sich das gesamte Team sehr gefreut hat. Es gibt nichts Schöneres für uns, als zufriedene und glückliche Gäste die sich wohlgefühlt haben und uns in positiver Erinnerung behalten. Wir freuen uns auf Ihren nächsten Besuch bei uns in Budapest und heißen Sie schon heute „Herzlich Willkommen“. Beste Grüße Ihr Team von den H-Hotels Fabienne Lennert - Online Reputation Manager West

03.04.23


76%

From: anonymous02.04.23

Rooms were modern, clean and the hotel was in a great location. Staff were very friendly. Only issue we had was with the bed pillows which did not offer much support but we were given extras which helped this.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear guest, We are very pleased about your positive evaluation, but we will also discuss and evaluate your constructive criticism internally. You are always welcome to contact our staff on site, they are your contact person 24 hours a day. We would be very pleased if you would visit us again soon in our hotel. With best regards Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

02.04.23


76%

From: anonymous02.04.23

Good
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear guest, Thank you for your good feedback. We hope you enjoyed your stay and it would be our pleasure to be your host during your next visit again. Our team is looking forward to see you soon! Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

02.04.23


73%

From: Irene30.03.23

Ho prenotato tramite booking una camera superior con terrazzo. La colazione non è stata di nostro gusto, la posizione invece era perfetta, in pieno centro. La camera era bella e funzionale ma dalle immagini sembrava più grande. Gli arredi e l'hotel risultano molto moderni e dal design piacevole
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
Dear Irene, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 73% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.03.23


70%

From: anonymous29.03.23

Location good
  • Room
    40 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    40 / 100
Dear Guest, Regarding to your 70% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of our amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.03.23


77%

From: anonymous29.03.23

Overall for the cost, I feel the experience is as expected and is good value for money
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
Dear Guest, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.03.23


80%

From: Gianluca28.03.23

.
  • Room
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Gianluca, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.03.23


80%

From: anonymous27.03.23

Comfy beds
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

27.03.23


80%

From: anonymous26.03.23

Convenient location, friendly and helpful staff. However we had a noisy street side room and no temperature control with overheating resulting in poor/no sleep for 3 nights that we were there.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.03.23


70%

From: anonymous24.03.23

Super beligenhed - kedelig morgen og ville være dejligt med extra hovedpuder da de er meget flade. Tiolettet på værelset larmer extreemt meget og vandhanen ved håndvasken er løs og rokker når man skla bruge vandhanen
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.03.23


80%

From: anonymous24.03.23

Fine
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for your time to rate on your overall pleasant abidance at our modern hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.03.23


76%

From: anonymous20.03.23

We had a great stay here. Pleasant location, rooms nice, room 705 is recommendable. Breakfast buffet ok, got what you need to get by. Service from reception, great!
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.03.23


76%

From: Beppe14.03.23

Buono e comodo
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
Dear Beppe, Thanks a lot for choosing our hotel for your recent trip to Budapest. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

14.03.23


76%

From: Zuzana13.03.23

Our stay in H2 Hotel Budapest was really nice. Hotel has a great position in city center, really close to amazing St. Istvan Basilica and many restaurants. Good was also parking place in hotel. Due to reconstruction of the road around the hotel it was a bit difficult for us to find it. I would suggest to improve breakfast selection. Also add some option for people with intolerance (lactose or gluten). Room was nice and cosy but needed a bit renovation of bath corner and also the plaster was peeling off the wall in our room. Our overall experience was good because of great position and we would recommend this hotel to our friends.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    40 / 100
Dear Zuzana, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.03.23


Our Customer Satisfaction Index
89%

Based on 2027 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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