Reviews: H2 Hotel Budapest
Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
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Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 3059 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
80%
The heating floor does not work. At least in room 117.
The pillows are to small. Maybe it will be great to have at least 2 per person.
The heating in the room seems not to work because at determined hours it was a noise similar to the moment in which the air condition will work.
The hotel location is awesome
The breakfast was not that good. Only boiled eggs and something similar to an omlette but not that good.
The stuff speaks an excellent english ! 10 for them !!!
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
Dear Guest,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
28.02.22
77%
De douche was helaas niet stabiel in temperatuur. Hij kon niet hoger dan ongeveer 36 tot 38 graden, dit zorgde voor een mindere ervaring. De kussens waren naar mijn mening wel heel zacht en het was niet mogelijk om een extra kussen te krijgen.
Ontbijt was wat rommelig doordat het buffet uit meerdere losse delen bestaat. Zou overzichtelijker zijn als dit bij elkaar wordt gevoegd, zodat je ook niet tussen alle tafels door hoeft.
Mooie aanvulling zou een minibar zijn. Voor de rest zeer tevreden over de kamer.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
- Restaurant80 / 100
Dear Mrs. Pietens,
We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
28.02.22
80%
Clean and comfortable hotel. Breakfast contained large choice but it wasn't tasty.
- Room100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast60 / 100
- Restaurant60 / 100
Dear Mr. Zymenko,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
26.02.22
73%
Ottima posizione, hotel nuovo, camere pulite. La colazione abbondante ma senza brioches o dolci e senza rispetto per le norme anticovid. Gentilissima Laura della reception che ci ha accolti per il check-in, invece al check-out la collega, di cui non so il nome, è stata estremamente scortese e sbrigativa. Nel complesso lo consiglio
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast40 / 100
Dear Laura,
Thanks for taking the time to comment on your recent stay at our modern hotel. We are glad to know that you overall enjoyed your abidance. On the other hand we would like to apologize for our colleague from the reception that didn't match your idea of guest orientated and friendly service behavior. Please be assured that this is not part of our usual standard and will therefore immediately be discussed with our front desk team as well as the head of department. Our entire team generally is very popular with our guests and we will do our best to make sure it stays that way. Hopefully you will give us another opportunity to convince you of our general warm and excellent hospitality.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
25.02.22
68%
In einigen Punkten muss das Personal nachgeschaut werden!
Mein Wunsch ist eine durchgehende Matratze!
Personal, gibt es nicht!
Zimmer 711 hat aber eine!
Ich wollte in der 7 Etage ein Zimmer Nähe des Fahrstuhl. Rezeption gibt mir Zimmer 712! Weit entfernt und im Nachbarhaus direkte Baustelle. Was mir besonders auffällig ist, ob beim Frühstück oder Rezeption, Personal vermeidet Augenkontakt zum Gast und grüßt nicht! Ich bin als Business Gast gezwungen ihr Hotel zu nehmen, leider sehe ich keine Verbesserung! P.s. so einfache Sachen nerven, Duschgel alle, kein Schild bitte nicht stören im Zimmer, es gibt beim Frühstück kein Nutella mehr etc. Zuviele Kleinigkeiten!
- Room60 / 100
- Cleanliness80 / 100
- Service40 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Restaurant60 / 100
24.02.22
73%
La primera noche no nos limpiaron la habitación. El fallo fue nuestro porque vimos otros carteles colgados en la puerta y lo colgamos también, pensando que lo colgamos por la parte de "limpiar habitación". Al día siguiente la limpiaron, pero no muy bien. El desayuno es correcto, pero faltaría algo de repostería.
Las habitaciones son modernas y agradables. La situación es genial.
- Room80 / 100
- Cleanliness60 / 100
- Service80 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast60 / 100
Dear Teresa,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 73% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
23.02.22
80%
Séjour agréable, hôtel bien situé proche du centre ville. Personnel très sympathique !
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
23.02.22
80%
We were superhappy with the location and the room, but when we went to breakfast everything got worst. It were too many people there at the same time, without organisation and we are in a pandemic situation and there were a lot of people without mask taking food from the place where it takes everyone!! In addition, the quality and variety of the food was not good
- Room100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast40 / 100
Dear Mrs. Esteban,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
20.02.22
80%
Et fint hotel der ligger meget centralt ift. Transport, seværdigheder, indkøb/shopping og restauranter
- Room80 / 100
- Cleanliness60 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Guest,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
20.02.22
73%
We asked for one pillow more because it was too thin and i needed another one and they yold US that the hotel is full and they dont have more... Also they didnt clean the room for 4 days only change the towels... But the room was fine and the area best
- Room80 / 100
- Cleanliness60 / 100
- Service40 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast60 / 100
Dear Guest,
We appreciate your meaningful feedback which reflects the experiences of your recent stay with us. Regarding to your 73% rating we are glad that you at least overall enjoyed being our guest although specified issues clouded your impressions. Please accept our apologies for the inconveniences and be assured that we take your review serious. As a matter of course we will discuss your points of criticism with our colleagues in charge to avoid further occurrences. Next time we would like to fully convince you of our common excellent hospitality and hope for another opportunity to be your host in Budapest.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
19.02.22
80%
Helpful and polite personnel.
- Room80 / 100
- Cleanliness80 / 100
- Service100 / 100
- Transport links60 / 100
- Price100 / 100
- Breakfast80 / 100
- Restaurant60 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
19.02.22
70%
It was nice hotel but it lacked in some amenities.
Like the room that was provided had no view at all, if i opened a window i could directly see a wall and nothing else.
Also kettle was unavailable.
Floor heating was not working.
But if looked at the pricing of the hotel and for just travellers, the hotel is superb and reception persons are amazing.
The hotel is right in the middle of historical places.
So all in all the hotel is nice
- Room60 / 100
- Cleanliness60 / 100
- Service60 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
Dear Guest,
We appreciate your meaningful feedback which reflects the experiences of your recent stay with us. Regarding to your 70% rating and kind words we are glad that you at least overall enjoyed being our guest although specified issues clouded your impressions. Please accept our apologies for the inconveniences and be assured that we take your review serious. As a matter of course we will discuss your points of criticism with our colleagues in charge to avoid further occurrences. Next time we would like to fully convince you of our common excellent hospitality and hope for another opportunity to be your host in Budapest.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
17.02.22
76%
Nice hotel! Location was perfect
- Room80 / 100
- Cleanliness60 / 100
- Service100 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
Dear Mr. Wauthier,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
15.02.22
80%
La experiencia fue genial, personal amable y desayuno normal, esperabamos más para el hotel que es. Por lo demás todo perfecto!
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
Dear Guest,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
10.02.22
80%
Everything was ok, unless the cleaners staff they didn't clean the rooms as they should and they didn't charge the mattress
- Room80 / 100
- Cleanliness20 / 100
- Service80 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast100 / 100
Dear Sufian,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
04.02.22
63%
New hotel, every day cleaning - nice
Breakfasts not tasty, room is not enough convenient and low ceilings, but new , bed is not comfortable
- Room60 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links60 / 100
- Price60 / 100
- Breakfast60 / 100
Dear Guest,
We are thankful for your good rating and glad to know that your stay at our modern hotel was overall enjoyable. To fully convince you of our warm hospitality and excellent service we would be pleased to welcome you back again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
02.02.22
80%
Překvapivě čisté a skvělá poloha. V pokojích byl ale problém s regulací topení, buď příšerné horko, nebo ráno naopak zima. Odjížděly jsme nachlazené.
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Restaurant60 / 100
Dear Alena,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
29.01.22
80%
Adorable location, interesting and modern room style rather than pragmatic. Quite noisy environment, and no or bad heating. Overall value for the price.
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast60 / 100
Dear Deni,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
23.01.22
73%
It was a good experience
The breakfast need to upgrade
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast40 / 100
Dear Guest,
Thank you for staying at our hotel and for taking the time to bring your review to our attention. We are glad that you overall had a pleasant abidance with us even though our breakfast didn't fully meet your expectations which we regret as it usually is very popular with our guests. In order to find solutions for improvements we would have liked to know more detailed how we can enhance selection and quality in your opinion to make it more enjoyable. Hopefully we can welcome you back again someday and change your point of view.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
20.01.22
65%
Уютный, чистый, но холодный отель. Район очень удобный. В номерах нет тапочек, зубных щеток, это видимо сейчас норма, к сожалению.
- Room40 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast80 / 100
- Restaurant20 / 100
Dear Guest,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 66% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
20.01.22
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