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Hotel review: Hyperion Hotel Dresden am Schloss 

Here you will find the reviews for the Hyperion Hotel Dresden am Schloss (former Swissôtel Dresden am Schloss), as well as an overview of the hotel reviews on other travel websites.

Gain an impression yourself of the fantastic location and the attentive service at the Hyperion Hotel Dresden am Schloss. Book right away here with a Best Price Guarantee and benefit from exclusive benefits!


Evaluation overview: What our guests say about the HYPERION Hotel Dresden am Schloss

Overall rating from 11777 evaluations

Our latest ratings:
4636 evaluations, show
372 evaluations, show
23 evaluations, show
3 evaluations, show
0 evaluations, 
Guest statements:

2926 guests said „Perfect location

2579 guests said „Beautiful hotel

2203 guests said „Very pleasant rooms

1602 guests said „Very extraordinary breakfast

2144 guests said „Very polite staff

Detailed evaluations

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

Bar

Wellness / Spa


30%

From: anonymous12.08.19

Negativa
  • Cleanliness
    20 / 100
  • Location
    80 / 100
  • Price
    20 / 100
  • Room
    20 / 100
  • Service
    20 / 100

12.08.19


25.71%

From: KONNO31.01.19

  • Bar
    20 / 100
  • Breakfast
    40 / 100
  • Cleanliness
    20 / 100
  • Location
    20 / 100
  • Price
    40 / 100
  • Room
    20 / 100
  • Service
    20 / 100

31.01.19


40%

From: Carsten D.09.11.18

Excellent
  • Bar
    40 / 100
  • Cleanliness
    40 / 100
  • Location
    20 / 100
  • Price
    100 / 100
  • Room
    20 / 100
  • Service
    20 / 100
  • Wellness / Spa
    40 / 100

09.11.18


Our Customer Satisfaction Index
92%

Based on 11777 ratings out of 16 portals

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?
All reviews

    The hotel guest reviews at a glance

    The excellent location featured most in the positive reviews for the Hyperion Hotel Dresden am Schloss: "Perfect for any city travellers", in the heart of the old city and surrounded by the "main sights of Dresden". The "friendly and knowledgeable reception" and the "unobtrusive", but very attentive service are also flagships of the exclusive hotels. The guest rooms also received equal praise for their furnishing and comfort experience. The "lovely decoration” is highlighted as well as the "comfortable beds" and the generous size of the room. The peace and calm in the hotel is also valued which one review suggested means you can even sleep with the window open. Good things were also said about the breakfast buffet and the spa area which is rather small but has an elegant design.

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