Hotelbewertung: H2 Hotel Berlin Alexanderplatz

Lieber Herr Vohl, für Ihr freundliches Feedback, zum Aufenthalt in unserem Hause, möchten wir uns bedanken. Wie schön, dass Sie positive Eindrücke sammeln konnten und eine erholsame Zeit bei uns in angenehmem Ambiente verbrachten. Gern heißen wir Sie während eines zukünftigen Besuches in Berlin erneut in unserem H2 Hotel willkommen. Herzlichst, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Gast, besten Dank für das freundliche Feedback zu Ihren Aufenthaltserfahrungen in unserem H2 Hotel. Wie schön, dass es Ihnen bei uns gefallen hat und Sie überwiegend positive Eindrücke sammelten. Ihre Anmerkungen schätzen wir ebenso sehr haben diese bereits an unser Team vom Housekeeping weitergeleitet. Ihre Enttäuschung können wir absolut nachvollziehen und werden dafür Sorge tragen, dass so etwas nicht noch einmal vorkommt. Auch die Mischbatterie in Ihrer Dusche wird unser Technikteam umgehend austauschen. Bitte entschuldigen Sie die Unannehmlichkeiten und besuchen uns eines Tages erneut, damit wir uns von einer besseren Seite zeigen können. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, With regrets we must realize that we couldn't convince you of the great service features our H2 Hotel generally is appreciated for. Please accept our sincere apologies for mentioned inconveniences which in fact are not the usual case. We must admit that we are just as disappointed as you are about your experienced lack of cleanliness. Impeccable hygiene is our top priority and we do not tolearte any meanderings. Therefore we have forwarded your complaint to our housekeeping management for their consideration. We are also sorry that your quadruple room didn't meet your expectations although size and inventory are clearly stated on our homepage or other online travel agencies. For your future visit we would like to recommend booking 2 rooms with adjoining door for more space or otherwise one of the spacious suites at our adjoining H4 Hotel. Hopefully we can welcome you back again someday at one of our H-Hotels in Berlin and improve your impressions. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thank you for your recent stay and for sharing an online review with your experiences. We are glad to have reached your expectations in most aspects and enabled your abidance overall enjoyable although not everything was to your full satisfaction which in turn we regret. Please rest assured that your meaningful feedback with all your hints will be discussed and to improve your impressions we hope to meet again someday. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Gast, wir danken Ihnen für Ihre super Bewertung, welche Ihren angenehmen Aufenthalt in unserem Hause widerspiegelt. Mit unserer herzlichen Gastfreundschaft und unserem tollen Service hoffen wir, Sie schon bald wieder einmal bei uns im City Center Berlins willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thanks a million for sharing the kind thoughts of your recent abidance at our modern hotel. We are happy to know that you enjoyed a pleasant time with us and appreciated our conveniences just as much as our great advantages. Please come back someday and allow us to enable your future stay just as delightful. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thanks a million for your brilliant rating. We are more than happy that during your stay at our hotel you experienced an excellent service and warm hospitality which made your abidance delightful. Please come back again soon for another enjoyable time with us in great atmosphere and central location. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Stéphane, We are happy that you enjoyed your vacations with us and we would like to thank you for sharing your kind thoughts. How great to know that our conveniences as well as super service features were to your satisfaction and made your stay delightful. We already look forward to your next visit. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Airish, Thanks a million for reviewing the positive experiences of your recent and pleasant abidance at our hotel. We are more than happy about your beautiful feedback confirming your delightful impressions and we hope to meet again someday. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Gast, für die super Bewertung Ihres Aufenthaltes möchten wir uns ganz herzlich bei Ihnen bedanken. Wie schön, dass Sie mit den Annehmlichkeiten unseres modernen Hauses zufrieden waren und eine erholsame Zeit in schickem Ambiente verbringen konnten. Gern heißen wir Sie während Ihres nächsten Besuches in Berlin erneut bei uns willkommen. Herzliche Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Dear Katrine, Many thanks for choosing our hotel for your recent trip to Berlin and for giving us such a brilliant rating. We are thrilled that our modern comfort and conveniences met your expectations just as much as our warm hospitality. Please come back soon for another memorable abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thank you for your recent stay and for sharing an online review with your experiences. We are glad to have reached your expectations in most aspects and enabled your abidance overall enjoyable although not everything was to your full satisfaction which in turn we regret. Please rest assured that your meaningful feedback will be discussed and to improve your impressions we hope to meet again someday. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Mikey, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be aware that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Berlin like exhibitions or marathons. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. Also be informed that our aircon doesn't work as long as the outside temperature is under 23 degrees. It actually is a heater during the cold months and we kindly ask for your understanding in this regard. Hopefully you will us another opportunity to improve your impressions during a future stay. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, We are thankful for your recent stay and kind feedback. Good to know that apart from mentioned inconveniences which we regret you had a pleasant time with us overall. We kindly ask for your understanding that due to our very central location it is hard to completely prevent the noise from outside and we are sorry that it affected your sleep. Next time please just give us a short note in advance that you prefer a quiet room facing the inner courtyard far away from the elevators and due to our availability we will be happy to fulfill your request. Hopefully we can welcome you back again someday for an even more enjoyable abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thanks a lot for posting a great review of your recent abidance at our H2 Hotel Berlin Alexanderplatz. We appreciate your lovely words which are confirming your positive experiences and we look forward to meet again for another enjoyable stay. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Nuno, Thank you for choosing our hotel for your recent stay in Berlin and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Furthermore we are very sorry for the confusion with your payment and we assure you to forward your meaningful notes to our front desk team for their consideration. Please allow us to convince you of our general excellent service features and hospitality during a future abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Many thanks for choosing our hotel for your recent trip to Berlin and for giving your impressions a super rating. We are happy that we have managed to reach your expectations of a pleasant stay and we can't wait to enable your future abidance just as or even more delightful. Best wishes, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Gast, besten Dank für Ihre gute Bewertung und das freundliche Feedback. Wie schön, dass es Ihnen bei uns gefallen hat, auch wenn die beschriebenen Umstände Ihren Gesamteindruck etwas trübten. Bitte entschuldigen Sie die Unannehmlichkeiten und seien Sie versichert, dass wir Ihre Anmerkung in unserem täglichen Teammeeting zur Sprache bringen. Insbesondere auf einwandfreie Sauberkeit legen wir großen Wert und werden alles daransetzten, dass dies auch stets umgesetzt wird. Wir hoffen auf eine weitere Gelegenheit, Ihre Eindrücke während eines zukünftigen Besuches zu verbessern. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Dear Maureen, We are thankful for your recent stay and delighted about your amazing rating. How lovely to know that your time at our hotel was pleasant and associated with fantastic impressions. We would be more than happy to welcome you back again someday for another wonderful abidance with us in the city center of Berlin. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Liebe Silvia, vielen Dank für Ihre Mühe, ein freundliches Feedback abzugeben, welches Ihre positiven Aufenthaltserfahrungen widerspiegelt. Wir freuen uns, dass wir Sie mit tollem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten und Sie eine angenehme Zeit bei uns im Hause verbrachten. Hoffentlich dürfen wir Sie bald wieder einmal willkommen heißen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager