Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2992 evaluations

Our latest ratings:
2499 evaluations, show
427 evaluations, show
48 evaluations, show
14 evaluations, show
4 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


77%

From: anonymous04.01.23

.....
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Restaurant
    60 / 100
Dear Guest, Thanks a lot for choosing our hotel for your recent and pleasant stay. We are happy that your positive impressions prevailed which made you leave us such a great rating and we hope to welcome you back again soon for another comfortable abidance in nice atmosphere. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

04.01.23


76%

From: anonymous03.01.23

Will stay here again.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    40 / 100
  • Price
    100 / 100
  • Breakfast
    40 / 100
Dear Guest, Thanks for choosing our modern hotel for your recent trip to Budapest and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.01.23


76%

From: Jojo02.01.23

Gg
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Dear Jojo, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

02.01.23


66%

From: anonymous01.01.23

Its clean, but service and price could be better
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    40 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Guest, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Budapest. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We kindly ask for your understanding in this regard and hope for another opportunity to change your point of view during your future stay. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.01.23


63%

From: anonymous30.12.22

Sweet breakfast too poor,position hotel is excellent
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    40 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

30.12.22


80%

From: Ale26.12.22

Good and fun.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Ale, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

26.12.22


76%

From: Jaymie26.12.22

Cool room, i hope youhave a boiler in the room.thanks
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Jaymie, Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

26.12.22


68%

From: anonymous20.12.22

Srsryjdtum
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
  • Restaurant
    100 / 100
Lieber Gast, für Ihren Aufenthalt und die Zeit, welche Sie sich für Ihre Bewertung nahmen, möchten wir uns bei Ihnen bedanken. Bezugnehmend auf Ihre vergebenen 69% sind wir froh, dass Ihre positiven Eindrücke überwogen und Sie sich insgesamt bei uns wohl gefühlt haben. Schade nur, dass wir Sie nicht vollständig vom Qualitätsniveau unseres modernen Hauses überzeugen konnten und von Ihnen keine weiteren Hinweise hierfür bekamen. Während Ihres nächsten Aufenthaltes möchten wir Ihnen daher gern beweisen, dass Sie sich bei uns im H2 Hotel rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

20.12.22


80%

From: anonymous12.12.22

Very pleasant :)
  • Room
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.12.22


73%

From: anonymous09.12.22

Poor storage spaces
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

09.12.22


73%

From: anonymous09.12.22

Good needs storage space in room
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Guest, We are glad that you enjoyed your time with us and we appreciate your good rating as a result of your mostly positive impressions. During your next stay we would like to convince you of our quality level in every aspect and hope to meet again someday. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

09.12.22


76%

From: anonymous06.12.22

I did liked yhe way the hotel looked, but, there are many problems with the system of your hotel, heating problems (which are really uncomfortable given that it's freezing in Budapest) and more. It made us sick and really ruined our vacation.
  • Room
    40 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    40 / 100
  • Breakfast
    100 / 100
Dear guest, we are very sorry that you had such a bad experience. Surely you have already spoken to our management on site and clarified the incident. On another visit we will convince you of our rooms so that you keep us in good memories. We wish you a nice Christmas time. Your H-Hotels team Nicole Krötz - Online Reputation Manager

06.12.22


76%

From: anonymous04.12.22

Alles gut
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    40 / 100
Lieber Gast, für Ihren Aufenthalt in unserem Hause, sowie die daraus resultierende gute Bewertung, möchten wir Ihnen danken. Schön, dass Sie bei uns eine insgesamt angenehme Zeit verbrachten und überwiegend positive Erfahrungen machten. Es wäre super, wenn Sie uns eines Tages erneut besuchen würden, damit wir Sie dann vollständig von unserem hohen Standard und tollen Serviceleistungen überzeugen können. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

04.12.22


80%

From: Francesca04.12.22

Tutto ottimo camere pulite nuove essenziali ma con tutto il necessario per un breve soggiorno. Posizione centralissima
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Francesca, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

04.12.22


80%

From: Raffaele03.12.22

Piacevole ed accomodante
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.12.22


80%

From: anonymous30.11.22

Perfect location and good service.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Dear Guest, Good to know that you overall enjoyed staying at our H2 Hotel. We are thankful for your positive rating and with our modern ambience as well as personalized service we would be happy to welcome you back again someday for an even more comfortable abidance in best central location. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

30.11.22


77%

From: anonymous29.11.22

Amazing!!!
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, Thank you for staying at our hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

29.11.22


80%

From: Francesco27.11.22

Buono per la posizione e pulizia
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Francesco, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

27.11.22


73%

From: anonymous26.11.22

Modern, Fruehstueks Bereich teilweise dreckig.
  • Room
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Lieber Gast, besten Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt gut zu bewerten. Bezugnehmend auf Ihr freundliches Feedback sind wir froh, dass Sie sich insgesamt bei uns wohl fühlten und die Vorzüge unseres modernen Hauses wertschätzten. Für die Unannehmlichkeiten, aufgrund mangelnder Hygiene in unserem Frühstücksbereich, entschuldigen wir uns hingegen in aller Form und versichern Ihnen, dass dies gewiss nicht unserem üblichen Standard, sowie Anspruch an uns selbst entspricht. Hierzu werden wir mit unserer zuständigen Abteilung umgehend Rücksprache halten, um in Zukunft noch aufmerksamer und gründlicher zu agieren. Hoffentlich dürfen wir bald wieder einmal Ihr Gastgeber in Budapest sein, um Ihnen zu beweisen, dass Sauberkeit bei uns für gewöhnlich "GROß" geschrieben wird. Herzliche Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

26.11.22


76%

From: anonymous24.11.22

Great
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
Dear Guest, Thanks a lot for giving your recent and pleasant abidance at our hotel a great rating. We are happy that you experienced super guest oriented service and warm hospitality which made your time with us delightful. Please visit us again someday for another enjoyable stay. Best wishes, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

24.11.22


Our Customer Satisfaction Index
90%

Based on 2992 ratings

Certificate from:
Customer Alliance
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  • Evaluations from real guests without manipulating

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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