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Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2993 evaluations

Our latest ratings:
2500 evaluations, show
427 evaluations, show
48 evaluations, show
14 evaluations, show
4 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant

80%

From: Gustavo Alfredo G.13.10.22

Considero muy valiosos los avances tecnológicos que tiene el hotel, pero no cuando actúan en desmedro de la comodidad. En la habitación no había mesa de noche, ni donde apoyar un vaso de agua cercano a la cama. No había ningún tipo de placard, sino un perchero con 6 perchas debido a lo cual la ropa debíó permanecer en las maletas. No había cofre de seguridad. Para dos personas había solo una butaca donde poder sentarse. O sea una habitación particularmente incómoda.
  • Room
    40 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
Dear Mr. Girard, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

13.10.22

77%

From: Franz Z.13.10.22

Sehr schönes neues Hotel mit einigen Schwächen. Es gibt keine Hotelbar, nur ein Selbstbedienungs- Bistro ( mit Getränken aus der Flasche und Fastfood-Essen) und das war kurz nach 23Uhr geschlossen. Auch wurde das Shampoo in der Dusche 2 Tage nicht aufgefüllt. Und dazu noch das sehr unpersönliche Team an der Rezeption, die schlecht Englisch und kein Deutsch sprachen.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    40 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    20 / 100
Sehr geehrter Herr Zehentner, danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns im H2 rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

13.10.22

73%

From: anonymous10.10.22

Good
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Guest, Regarding to your 73% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of our amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.10.22

76%

From: Gerd09.10.22

Alles OK
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Lieber Gerd, wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

09.10.22

66%

From: Ron06.10.22

Wenig Auswahl Qualität Nicht tut
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    40 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
Lieber Ron, für Ihren Aufenthalt und die Zeit, welche Sie sich für Ihre Bewertung nahmen, möchten wir uns bei Ihnen bedanken. Bezugnehmend auf Ihre vergebenen 67% sind wir froh, dass Ihre positiven Eindrücke überwogen und Sie sich insgesamt bei uns wohl gefühlt haben. Schade nur, dass wir Sie nicht vollständig vom Qualitätsniveau unseres modernen Hauses überzeugen konnten und von Ihnen keine weiteren Hinweise hierfür bekamen. Während Ihres nächsten Aufenthaltes möchten wir Ihnen daher gern beweisen, dass Sie sich bei uns im H2 Hotel Budapest rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

06.10.22

76%

From: Lasse M.06.10.22

Stay was fine. please consider establising a bar so guests kan have a Good Night drink
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Lasse, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Warm regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.10.22

70%

From: Κική05.10.22

Ολα ηταν αψογα εκτος απο την πληρωμη σιοτι χρεωθηκα περισσότερα χρηματα από την τιμή που ειχα συμφωνήσει. Επίσης δεν υπήρχε στο δωμάτιο ψυγείο κάτι το οποίο χρειαζόμουν
  • Room
    40 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    100 / 100
Dear Κική, Thank you for your kind review. It is nice to hear that you had a pleasant stay in our hotel. We are very sorry that there was a misunderstanding with the payment. As already explained, the fee is a kind of deposit, but it is not debited from your account. This deposit will be released upon departure. We hope everything has been clarified and you will come visit us again in Budapest. Best regards, Your H-Hotels Team Nicole Krötz - Online Reputation Manager

05.10.22

77%

From: Kristina04.10.22

Good
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
Dear Kristina, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

04.10.22

80%

From: Francesca03.10.22

Posizione molto buona per girare la città sia a piedi che con i mezzi. Camera molto pulita, essenziale ma con un design elegante. Ottima colazione. Staff molto professionale e disponibile.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Francesca, Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.10.22

73%

From: anonymous03.10.22

Ottimo soggiorno
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Guest, Thanks a lot for rating on your recent abidance at our Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.10.22

76%

From: FL01.10.22

Hotel muito bem localizado Area do café da manhã poderia ser repaginada e limpeza das mesas mais ágil e frequente. Agentes da recepção poderiam ser mais acolhedores e dispostos a dar informações aos hospedes.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.10.22

80%

From: anonymous01.10.22

Ein sehrschönes Hotel aber, das Frühstück könnte abwechslungsreicher sein, Frühstücksäfte und Kaffee zu dünn.Im Zimmer lief beim duschen, das Wasser in der Schlafbereich. Im Zeitalter der Elekromobilität wäre eine Ladestation für E-Fahrzeuge sehr wünschenswert.
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Lieber Gast, wir danken Ihnen für Ihre gute Bewertung und freuen uns, dass der Komfort, sowie die Annehmlichkeiten unseres Hauses, insgesamt gefallen haben. Hoffentlich dürfen wir Sie eines Tages erneut in unserem Hause willkommen heißen, um Ihre Eindrücke auch noch zu verbessern. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

01.10.22

70%

From: anonymous25.09.22

Personal könnte etwas freundlicher auftreten.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
Lieber Gast, danke, dass Sie nach Ihrer Heimkehr an uns gedacht haben und eine insgesamt gute Bewertung zu Ihrem Aufenthalt abgaben. Ihr konstruktives Feedback, welches sowohl Ihre positiven, als auch negativen Erfahrungen wiedergibt, wissen wir zu schätzen und nehmen uns Ihre aufgeführten Kritikpunkte, für welche wir uns aufrichtig entschuldigen, zu Herzen. Wir hoffen auf eine weitere Gelegenheit Ihr Gastgeber sein zu dürfen, um Ihre Meinung zu verbessern und Sie vollständig für unser komfortables Haus zu gewinnen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

25.09.22

74%

From: Ancuta G.25.09.22

Destul de neplacuta datarita faptului ca am platint parcarea de doua ori,odata la rezervare și a doua oara la recepție sub forma de garanție care mi se va restitui la plecare.La plecare au uita sa-mi restituie cei 25 reținuți garanție.Urat pentru ei!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
  • Restaurant
    60 / 100
Dear Mrs. Geani, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 74% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

25.09.22

76%

From: Fleßa24.09.22

Gutes Hotel in zentraler Lage
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Lieber Gast, wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

24.09.22

70%

From: anonymous20.09.22

Average...nothing differentiated from other hotels. The AC/Heating system is terrible. AC fails to work with the thermostat and was forced to move to a different room with bunk beds separating me and my wife. I would never come back to this hotel again given the AC/heating system design. Unfortunate for a new hotel.
  • Room
    20 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for your recent stay which to our regrets wasnt as pleasant as you would have expected due to the not properly working aircon in your room. Please accept our apologies for the discomfort and rest assured that we will check on it immediately as it should work perfectly as long as the outside temperature is higher than 25 degrees. We hope for another chance to be your host as we would like to prove our high quality level in every aspect. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

20.09.22

76%

From: anonymous20.09.22

Overall stay was good.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

20.09.22

80%

From: anonymous19.09.22

Very good!
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thanks a lot for rating on your recent abidance at our Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

19.09.22

76%

From: L G.18.09.22

Good experience, well located, and fine overall.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Garcia, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

18.09.22

76%

From: anonymous16.09.22

Ive room in downtown area close to restaurants and shops and friendly and helpful front desk staff
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

16.09.22

Our Customer Satisfaction Index
90%

Based on 2993 ratings

Certificate from:
Customer Alliance
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  • Evaluations from real guests without manipulating

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How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance90%
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