Reviews: H2 Hotel Budapest
Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
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Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 2992 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
80%
veľmi super hotel odporúčam
- Room80 / 100
- Cleanliness60 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Guest,
Good to know that you overall enjoyed staying at our Hotel. We are thankful for your positive rating and with our modern ambience as well as personalized service we would be happy to welcome you back again someday for an even more comfortable abidance.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
14.09.22
73%
Alles okay
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast80 / 100
Lieber Gast,
für Ihren Aufenthalt und die Zeit, welche Sie sich für Ihre Bewertung nahmen, möchten wir uns bei Ihnen bedanken. Bezugnehmend auf Ihre vergebenen 73% sind wir froh, dass Ihre positiven Eindrücke überwogen und Sie sich insgesamt bei uns wohl gefühlt haben. Schade nur, dass wir Sie nicht vollständig vom Qualitätsniveau unseres modernen Hauses überzeugen konnten und von Ihnen keine weiteren Hinweise hierfür bekamen. Während Ihres nächsten Aufenthaltes möchten wir Ihnen daher gern beweisen, dass Sie sich bei uns im H2 Hotel rundum wohl fühlen können und hoffen auf ein Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
13.09.22
80%
Nice modern hotel with helpful and serviceminded people at the front desk. I missed having two pillows each in the bed, so that could have been better. Nice breakfast with different choices. One minus was that some things ran out at breakfast and my experience was that tings were not refilled, which meant that you either had to rush to take things or simply did not get certain things. Maybe it was different if you ate before 09.30. The hotels location was superb, close to Donau, close to the town centre, to the shuttlebus to the airport and close to many Nice restaurants.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Linds,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
12.09.22
76%
Okay
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
Dear Guest,
We are grateful for your good rating and glad to know that your recent stay at our H2 Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful.
Warm regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
12.09.22
73%
Buono
- Room80 / 100
- Cleanliness60 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Cinzia,
Regarding to your 73% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of our amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
10.09.22
80%
Très bien
- Room100 / 100
- Cleanliness60 / 100
- Service80 / 100
- Transport links60 / 100
- Price100 / 100
- Breakfast80 / 100
Dear Guest,
Thank you for letting us know that your stay at our hotel was associated with overall positive impressions. We appreciate your good rating but to fully convince you of our great hospitality we hope to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
09.09.22
71%
It was not what we expect. The receptionist lie to us and act like an insensible person. Never again in your hotel for this reason.
- Room80 / 100
- Cleanliness100 / 100
- Service20 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
- Restaurant80 / 100
Dear Mr. Dieac,
What a pity that you gave your recent stay only 71%. We are working hard each day to satisfy our guests expectations and to meet the quality level of our H2 Hotel in every aspect. Therefore we regret not to have fully reached your conception of a pleasant abidance. Please accept our apologies for any inconveniences that may have occurred but to improve our service features and quality norm a constructive feedback is important for us. We sincerely hope for another opportunity to change your point of view and convince you of our great hospitality during a future visit.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
07.09.22
80%
Es gab im Hotel wie immer nichts zu beanstanden. Die aktuell nicht so gute Nahverkehrsanbindung liegt an Straßenbauarbeiten.
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast80 / 100
Lieber Matthias,
wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern.
Beste Grüße,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
07.09.22
70%
Ottima struttura e in una posizione ottimale
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links60 / 100
- Price60 / 100
- Breakfast80 / 100
Dear Guido,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
03.09.22
70%
Hotel is at excellent location with parking garage .
- Room60 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
Dear Guest,
Thank you for taking the time to review your experiences at the H2 Hotel Budapest. With regrets we must realize that your impressions didnt fully meet your expectations of a pleasant stay and we would like to express our sincerest apologies for the mentioned inconveniences. We strive to provide excellent service for every customer and therefore we appreciate your meaningful feedback to find equal solutions for improvements. Please rest assured that we are taking the appropriate measures with our entire team to address the problems and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you during your future stay.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
03.09.22
63%
The room was not clean and there was a problem with the air conditioning. Check-in took more than an hour
- Room80 / 100
- Cleanliness40 / 100
- Service60 / 100
- Transport links80 / 100
- Price40 / 100
- Breakfast80 / 100
Dear Guest,
Thank you for taking the time to review your recent stay experiences at our H2 Hotel. We deeply regret your uncomely impressions regarding to our cleaning service and we kindly ask you to accept our apologies for the lack of tidiness in your room which in fact is very unusual. Please rest assured that concerning to your points of criticism we will hold an appropriate consultation with our housekeeping team to improve their attention and efforts. Hopefully you will give us another opportunity to change your point of view and convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
02.09.22
80%
Overordnet fint hotel. Beliggenhed helt perfekt. P kælder fin. Smilende og venligt personale i receptionen og gode til engelsk. Måden morgenmaden var sat sammen på var en smule forvirrende. Når man tog juice var det halv vand og halv juice. Afrydning skulle man selv. Frugten var kedelig og virkede til at være fra dåse.
Værelset var fint, masser af stikkontakter. Stort bad, med lækker bruser. Vi fandt dog aldrig ud af hvordan mørklægnings gardinet virkede. Der var ingen bar i lobbyen, men du kan købe flaskeøl el sodavand, hvis de ikke holder lukket..
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
Dear Mrs. Hansen,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
66%
Dezastru!
Pe langa atitudinea nepotrivita a personalului de la receptie fata de unii turisti, camerele nu sunt prevazute cu frigider, noptiere, paturile (supraetajate) sunt mici si neconfortabile.
- Room60 / 100
- Cleanliness100 / 100
- Service20 / 100
- Transport links100 / 100
- Price20 / 100
- Breakfast100 / 100
Dear Guest,
Thanks for having stayed at our hotel and for taking the time to bring your experiences to our attention. We deeply regret the uncomely impressions you experienced especially because of some colleagues that obviously didn't meet your idea of guest oriented and friendly service attitude. Please rest assured that our entire team generally is appreciated for their kindness and bearish or impolite behavior certainly not usual. To make sure it stays that way we will hold an appropriate consultation internally to avoid further occurrences. We hope for another opportunity to convince you of our common warm hospitality and would be happy to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
66%
Prima zi din vacanta, distrusa de personalul de la receptie.
Atitudine jignitoare fata de turisti sau doar fata de turistii romani.
Ni s-au reținut ca garantie 2000 de forinti pentru parcare. Parcarea a costat 1500 (o zi, 2 masini). Ni s-a spus ca ni se va restitui diferenta insa nu a fost asa.
Am fost furati pe fata si tratati ca si cum am fi fost niste cersetori sau hoti cand de fapt ei ne-au bagat mana in buzunar si ne-au pacalit.
- Room60 / 100
- Cleanliness100 / 100
- Service20 / 100
- Transport links100 / 100
- Price20 / 100
- Breakfast100 / 100
Dear Guest,
unfortunately we can't really do much with your statement. However, we are sorry if we upset you in any way. Please be assured that xenophobia is completely absurd and out of the question in a hotel like ours.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
80%
Hotel bem localizado e com quartos muito funcionais e limpos. O pequeno-almoço é agradável mas as bebidas não tem muita qualidade (especialmente os sumos de fruta).
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Mrs. Ferreira,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
80%
Buono,unica piccola pecca,chi fa colazione dopo 8,30/8,40 trova qualcosina in meno.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Luca,
Thank you for your time to rate on your overall pleasant abidance at our comfortable hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
30.08.22
76%
Soggiorno molto buono. Migliorerei la colazione con più scelta per l'opzione "dolce" e anticiperei l'orario di sistemazione giornaliera delle camere (talvolta viene fatta dopo le 15.00 ....)
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links60 / 100
- Price100 / 100
- Breakfast60 / 100
Dear Guest,
Thanks a lot for choosing our hotel for your recent trip. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
29.08.22
66%
Average
- Room80 / 100
- Cleanliness80 / 100
- Service40 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast40 / 100
Dear Mr. Dr Toma,
We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
29.08.22
80%
A good overall experience.
- Room100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast60 / 100
Dear Razvan,
Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
27.08.22
70%
Very good
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast60 / 100
Dear Guest,
Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
26.08.22
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