Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest!

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 1666 evaluations

Our latest ratings:

1300 evaluations, show
301 evaluations, show
43 evaluations, show
18 evaluations, show
2 evaluations, show

Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


80%

From: Aggeliki21.12.23

Very good
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Aggeliki, Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! Best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

21.12.23


74%

From: Rømer19.12.23

Ok
  • Room
    20 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    40 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Rømer, We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment! We look forward to welcoming you to our hotel again in the future. With best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

19.12.23


76%

From: anonymous19.12.23

Posizione ottima, colazione e servizio buoni. Stanze un po’ piccole ma comunque comode per un soggiorno di pochi giorni
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Gentile ospite, La ringraziamo molto per la recensione favorevole che ha dato al nostro hotel. Siamo lieti che si sia trovato bene con noi e ci auguriamo di poterla accogliere di nuovo al più presto! Con i migliori saluti, Il vostro team di H-Hotels, Fabienne Lennert - Responsabile reputazione online Ovest

19.12.23


80%

From: anonymous18.12.23

Ikke så meget at vælge mellem Ikke hyggelig
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Thank you very much for taking the time to review our H2 Hotel. We are constantly working to improve guest satisfaction and your feedback helps us. We are sorry to read that not everything during your stay was to your fullest satisfaction. We hope to get the chance to convince you next time of our standards. We wish you and your family a Merry Christmas and hope to see you again in beautiful Budapest. Best regards, Your H-Hotels Team, Nicole Krötz - Online Reputation Manager

18.12.23


80%

From: Alin P.17.12.23

Pro : Nice hotel, very clean and close to all amenities. Bad : no coffe/tea tray or neither a kettle ... You need to clean your own table after breakfast and the waiter stay on the phone ... Really ? And also after people clean the tables the waitress don't bothered to wipe the tables... 3 times I have breakfast and I didn't find a wipe table ...
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Mr. Popa, Thank you very much for having chosen our hotel and for taking the time for this assessment. It´s very important for us to get the opinion and comments our guests, since it will help us to maintain the standard of the hotel and its quality of service. Kind regards, Your Team of H-Hotels, Fabienne Lennert - Online Reputation Manager West

17.12.23


80%

From: Carlos15.12.23

  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Carlos, Thank you very much for the great review you have given our hotel in Budapest. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! Best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

15.12.23


63%

From: anonymous13.12.23

  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
  • Location
    40 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you very much for your review of your stay. Only guests who take the time to share their experiences with us can bring about improvements in our hotels. It is a pity that you did not write what you felt was missing. Nevertheless, we hope that we will have the opportunity to inspire you again and wish you a wonderful time until then. Best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

13.12.23


73%

From: anonymous10.12.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    40 / 100
  • Breakfast
    80 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.12.23


80%

From: anonymous09.12.23

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.12.23


66%

From: anonymous06.12.23

Good overall Great location and decent breakfast Rooms very basic but location makes up for it Not great not having bathroom doors wouodnt come with a romantic partner Would stay here again
  • Room
    40 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.12.23


76%

From: Adelaide03.12.23

Buono
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Adelaide, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.12.23


76%

From: Djordje28.11.23

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear Djordje, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.11.23


63%

From: anonymous25.11.23

Mid
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    20 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.11.23


73%

From: anonymous10.11.23

  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    40 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.11.23


68%

From: anonymous08.11.23

  • Room
    80 / 100
  • Cleanliness
    40 / 100
  • Service
    80 / 100
  • Location
    60 / 100
  • Price
    80 / 100
Dear Guest, Thank you for choosing our modern hotel for your recent abidance and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.11.23


66%

From: anonymous25.10.23

Hotel in a good location but the air conditioning is to be improved as the weather is not that cold butbit turned to heater with no cooling.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advices. Until then we wish you a great time! Kind regards, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West

25.10.23


68%

From: anonymous24.10.23

  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre Bewertung des Aufenthalts in unserem Hotel. Wir freuen uns, dass Sie einen angenehmen Aufenthalt hatten, haben allerdings mit Bedauern gelesen, dass wir Sie in einigen Bereichen nicht überzeugen konnten. Es würde uns sehr interessieren, welche Erwartungen Sie hatten, denn nur so können wir uns verbessern. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen und überzeugen zu dürfen und wünschen Ihnen alles Gute. Mit herzlichen Grüßen aus Budapest, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

24.10.23


73%

From: anonymous22.10.23

7,5/10
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks for choosing our modern hotel for your recent trip to Budapest and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.10.23


73%

From: anonymous20.10.23

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.10.23


80%

From: Marco Del B.19.08.23

Ideale per visitare a pIEDI E CON I MEZZI LA CITTA
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Marco, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.08.23


Our Customer Satisfaction Index
89%

Based on 1666 ratings

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The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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