Reviews: H2 Hotel Budapest
Find out what guests think of the H2 Hotel Budapest!
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Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 1983 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
66%
Bien
- Room80 / 100
- Cleanliness40 / 100
- Service80 / 100
- Transport links60 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN20 / 100
Dear Guest,
Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
23.08.24
63%
Bien pero hace mucho calor
- Room80 / 100
- Cleanliness40 / 100
- Service80 / 100
- Transport links60 / 100
- Price40 / 100
- Breakfast80 / 100
- Wifi / WLAN20 / 100
Dear Guest,
Thank you for your time to rate on your overall pleasant abidance at our hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
23.08.24
76%
Alles prima, Frühstück etwas chaotisch
Gäste nehmen sehr viel Speisen mit, das sollte besser überwacht werden
Ansonsten gerne wieder
- Room80 / 100
- Cleanliness60 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
22.08.24
80%
It felt more like a YHA or a IBIS than a conventional hotel but it is in a very central location and also has easy access to trams, buses and underground. Air con was excellent - a got send in the exceptionally hot weather whilst we were in Budapest. Breakfast was good and liked that it was included in the price. Bistro was OK. We came late and the choice was limited but what we had was fine. It worked for us but felt it was a bit over priced. We’d stay with H2 again depending on the price.
- Room80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links60 / 100
- Price60 / 100
- Breakfast100 / 100
- Restaurant60 / 100
- Wifi / WLAN100 / 100
Dear Julia,
We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.08.24
66%
Sauberkeit gut, Freundlichkeit am Emfang...distanziert freundlich.
Hmmm....
No Go das Fahrradabstellen mit den gleichen Kosten wie für ein Auto.
Geht nicht.
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links60 / 100
- Price20 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Lieber Stefan,
danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns rundum wohl fühlen können und hoffen auf ein Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
16.08.24
70%
The aircondition was terrible. We couldn’t sleep at night. It was hard to enjoy the vacation in such condition.
- Room80 / 100
- Cleanliness40 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Orly,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.08.24
76%
Modern, auf Tagesgäste ausgelegt
- Room60 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN60 / 100
Lieber Gast,
wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
16.08.24
80%
Grundsätzlich nicht schlecht.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung Ihres jüngsten Aufenthalts bei uns zu hinterlassen. Es freut uns zu hören, dass Ihr Aufenthalt insgesamt zufriedenstellend war. Wir bemühen uns, unseren Gästen einen angenehmen und komfortablen Aufenthalt zu bieten, und freuen uns, dass wir Ihre Erwartungen erfüllen konnten. Ihr Feedback ist für uns von unschätzbarem Wert, und wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.
Herzliche Grüße aus dem H2 Hotel Budapest,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
15.08.24
76%
Lastima que un hotel de esta categoría tenga en la recepción un chica poco profesional
- Room100 / 100
- Cleanliness100 / 100
- Service20 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Angel,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an overall pleasant stay at our hotel. We apologize for the inconvenience you experienced during check-in and will take steps to ensure a more professional service in the future. We strive to provide excellent service to all of our guests and hope to welcome you back in the future.
Best regards from Budpest,
Your team from H-Hotels
Sergej Rosenberg - Online Reputation Manager
15.08.24
70%
Great stop for rest and traveling around budapest
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast40 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thank you very much for the fantastic review you have given our hotel at Budapest. We are delighted that you enjoyed your stay with us and hope to welcome you back soon!
With best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
13.08.24
73%
I will be back
- Room100 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast40 / 100
- Wifi / WLAN80 / 100
Dear guest,
You couldn't give us a better gift. How wonderful, you'll be back! We're really looking forward to it and would like to say a warm welcome to the H2 Hotel Budapest.
Best wishes,
Your team from the H-Hotels
Sergej Rosenberg - Online Reputation Manager
09.08.24
80%
Hotel muy recomendable, por nuevo, por situación y por buen servicio.
Para hacer habitacion mas comoda encontramos en falta un par de mesitas noche , un par de sillas y un banco para las maletas.
En el desayuno, falta mas variedad y calidad de fruta natural.
- Room60 / 100
- Cleanliness80 / 100
- Service100 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN60 / 100
Dear Mr. Mayolas,
The entire team would like to thank you very much for your great review. There is nothing better for us than satisfied and happy guests who felt comfortable and have positive memories of us. Thank you also for your comments. Please feel free to recommend us to others. We look forward to your next visit and would like to extend a warm welcome to you today.
King regards,
Your team from the H-Hotels
Sergej Rosenberg - Online Reputation Manager
09.08.24
73%
Not impressed with cooked breakfast. They scrambled eggs was watery, no proper sausage and it was cold. Enjoyed the fresh fruit and crossiants and hot drinks.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast40 / 100
- Wifi / WLAN80 / 100
Dear Mr. Davinder Dhillon,
Thank you for taking the time to provide us with your feedback on your recent stay with us. We are pleased to hear that you enjoyed our fresh fruit, croissants and hot drinks. However, we apologize that the hot breakfast selection did not meet your expectations. At our modern H2 Hotel, we strive to provide a first-class breakfast to all of our guests and we will take your comments into account to further improve our offering.
Thank you again for choosing to stay with us and we hope to welcome you back in the future.
King regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
09.08.24
76%
Hotel & staff is great.
But I made a mistake when booking and I immediately tried to solve it. They where unwilling to do it which led to two nights that I could not use. I really feel scammed from them.
- Room100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price20 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Alexander Miglis,
Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon!
With best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
08.08.24
76%
Good but the shower leaked out of the cubicle
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast80 / 100
- Location60 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for taking the time to share your experience with us. We are happy to hear that you had a good stay overall. However, we apologize for the inconvenience caused by the shower leak. At H-Hotels, we strive to provide the best possible experience for our guests and are continuously working to improve our facilities. Your feedback is very welcome and will help us in our endeavors. We hope to welcome you back in the near future.
King regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
05.08.24
80%
Un hotel super céntrico, con habitaciones muy correctas y limpias, el desayuno también muy correcto, sin duda, volveré a ir.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Glòria,
Many thanks for giving your recent stay a super rating which confirms your appreciation for our service features and comfort. It was our pleasure to have met your idea of feel-good atmosphere in almost every aspect and we look forward to enable your next abidance just as or even more pleasant.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
31.07.24
73%
Good
- Room100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast20 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions.
Best wishes,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.07.24
76%
This is the second time
- Room60 / 100
- Cleanliness80 / 100
- Service60 / 100
- Location100 / 100
- Price80 / 100
- Wifi / WLAN60 / 100
Dear Gerrits,
We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
21.07.24
77%
Beim Frühstück sollte das Personal mehr auf die Hygiene achten !
Mit den schwarzen Handschuhen wird das gebrauchte Geschirr angefasst, das ist OK !!...
Aber die Speiseplatten aus der Küche, die am Buffet nachgefüllt werden, mit den selben Handschuhen anzufassen ist ein NO GO !!! Die Tische sollten nach jeder Benutzung hygienisch gereinigt werden und nicht nur manchmal !!! Das Frühstücksangebot ist OK, aber die Rühreier z.B. sind sehr trocken, somit nicht ansprechend.
Die Zimmer sind OK, aber für einen Aufenthalt von
7-10 Tagen ungeeignet, da keine Schränke vorhanden.
Die Klimaanlage ist super, läuft leise und die war die Beste, die wir auf unseren vielen Reisen in den Hotels bereits hatten. Die Lage ist Super und die Garage hat einen stattlichen Preis !!
Soweit so gut, ABER, wenn man z. B. gegen 17.00 ankommt und nach 2 Nächten noch vor 12.00 Uhr (CheckOut) abfährt, ist das nur 1x volle 24 Std. Das ist nur ein Denkanstoß um evtl. Ihren Gästen preislich entgegen zu kommen !!??
Sonst war für uns alles OK.
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Restaurant80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für die gute Bewertung Ihres Aufenthaltes. Schön, dass Ihre Zeit bei uns insgesamt angenehm war und die positiven Eindrücke überwiegen konnten. Wir wären begeistert, Sie schon bald wieder einmal willkommen heißen zu dürfen, um Sie, wie die meisten unserer Gäste, vollständig vom gehobenen Komfort unseres modernen Hauses überzeugen zu können.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
20.07.24
66%
as above, Beans cold, would give you 5 stars if your towels were not thin and rough and there was no face cloths.
- Room80 / 100
- Cleanliness60 / 100
- Service60 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast60 / 100
- Wifi / WLAN60 / 100
Dear Susan,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 67% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
19.07.24
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