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Reviews: H+ Hotel Berlin Mitte

What our guests are saying...

Find out what guests think of the H+ Hotel Berlin Mitte. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H+ Hotel Berlin Mitte

Overall rating from 13627 evaluations

Our latest ratings:
1852 evaluations, show
421 evaluations, show
32 evaluations, show
6 evaluations, show
0 evaluations, 
Guest statements:

1963 guests said „Wonderful location

1760 guests said „Very bright rooms

1672 guests said „Very well-kept hotel

1726 guests said „Versatile breakfast

1491 guests said „Very helpful staff

Detailed evaluations

Room

Location

Cleanliness

Service

Price

Breakfast

Bar


52%

From: anonymous17.02.18

    Dear guest, Thank you for your time to rate on your recent stay. We deeply regret that our hotel and provided conveniences didn't fully meet your expectations and we would have liked to know what exactly clouded your overall impressions. The satisfaction of our guests is our highest priority and a detailed feedback important for us to aspire improvements for more comfortable habitations. Hopefully you will give us another opportunity to be your host and convince you of our high level standard as well as great hospitality. Best regards, Your team from the H+ Hotel Berlin Mitte // Linda Prutz - Online Guest Relation Manager

    17.02.18


    60%

    From: Clarisa Mazzara. Contact information: [email protected], +49 1.03.01.18

    The check-out surprise completely ruined my stay and my impression of the Hotel' staff and policies.
    • Cleanliness
      100 / 100
    • Location
      80 / 100
    • Price
      20 / 100
    • Room
      80 / 100
    • Staff friendliness
      20 / 100
    Dear guest, Thank you for your recent stay and feedback. We deeply regret the inconveniences you had due to defective additional reservations. Please be sure that regarding this we have tried to contact you several times on site unfortunately without success and that we do understand that mistakes can happen but it wasn't on our part. We will certainly get back to you personally to clarify the issue and we hope you will give us another opportunity to chnage your point of view during your next abidance. Best regards, Your team from the H+ Hotel Berlin Mitte // Linda Prutz - Online Guest Relation Manager

    03.01.18


    Our Customer Satisfaction Index
    86%

    Based on 13627 ratings out of 20 portals

    Certificate from:
    Customer Alliance
    • Independent evaluation service
    • Evaluations from real guests without manipulating

    What is the Customer Alliance Certificate?

    Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

    How does the review process work?

    Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

    What is the Customer Satisfaction Index?

    The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

    What is this?
    All reviews
    • Customer Alliance89%
    • Agoda79%
    • Booking.com87%
    • Ctrip88%
    • Expedia84%
    • Facebook90%
    • Google88%
    • HolidayCheck82%
    • Hotel.de79%
    • Hotelreservierung.de80%
    • Hotels.com86%
    • HotelSpecials.nl99%
    • HRS84%
    • Kurzurlaub87%
    • Logitravel80%
    • Orbitz76%
    • TopHotels.ru100%
    • TrustYou84%
    • Zoover81%
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