Hotel rating:
HYPERION Hotel Salzburg

Evaluation overview: What our guests say about the HYPERION Hotel Salzburg

Overall rating from 1456 evaluations
Our latest ratings:
1303 evaluations, show
118 evaluations, show
28 evaluations, show
5 evaluations, show
2 evaluations, show
Guest statements:

753 guests said "Very great hotel"

750 guests said "Very modern rooms"

451 guests said "Top location"

725 guests said "Very friendly staff"

263 guests said "Fantastic breakfast"

Detailed evaluations
Overall
Room
Location
Cleanliness
Service
Price
Breakfast
Restaurant
Bar

97%
From: NK
30.04.25
Sehr, sehr freundliches und zuvorkommendes Personal!
 View details
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
Lieber Gast, vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr, dass Ihnen unser Service und die Freundlichkeit unseres Teams so gut gefallen haben. Wir nehmen auch Ihr Feedback zur Lüftung zur Kenntnis und werden dies intern weitergeben. Wir freuen uns schon darauf, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager
30.04.25

100%
From: anonymous
29.04.25
Sehr nette Mitarbeiter und schönes Zimmer
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, ich möchte mich im Namen des Teams des HYPERION Hotels recht herzlich für Ihr wundervolles Feedback bedanken. Wir freuen uns immer über so zufriedene Gäste wie Sie und leiten Ihre Eindrücke sehr gerne an das ganze Team weiter. Wir würden uns sehr freuen, Sie bald wieder im HYPERION Hotel Salzburg begrüßen zu dürfen! Herzliche Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
29.04.25

100%
From: Adrian M.
29.04.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Adrian, vielen lieben Dank für diese hervorragende Bewertung mit 100%. Prima, dass es Ihnen bei uns gefallen hat und Sie mit Ihrem Aufenthalt rundum zufrieden gewesen sind. Schon heute ist es uns ein Vergnügen, Sie erneut bei uns zu begrüßen. Wir wünschen Ihnen eine gute Zeit und freuen uns auf Ihren nächsten Besuch. Schöne Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
29.04.25

85%
From: FILIPPO
29.04.25
GOOD
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
  • Bar
    80 / 100
  • Restaurant
    60 / 100
  • Price
    80 / 100
Dear Filippo, We appreciate your time to post this wonderful review for our lovely HYPERION Hotel Salzburg. We would be honored to welcome you back and provide you with another comfortable stay upon your next travel! Best wishes from Salzburg, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
29.04.25

100%
From: anonymous
28.04.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, über Ihre fabelhafte Bewertung mit 100% haben wir uns sehr gefreut. Es ist schön, dass Sie Ihren Aufenthalt und die Zeit in unserer schönen Mozartstadt Salzburg in vollen Zügen genießen konnten. Besuchen Sie uns gerne bald wieder! Mit herzlichen Grüßen aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
28.04.25

100%
From: anonymous
28.04.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Service
    100 / 100
Lieber Gast, ich möchte mich vielmals bei Ihnen für die positive Bewertung bedanken. Schön, dass Sie bei uns waren! Wir freuen uns sehr, dass Sie sich wohl bei uns gefühlt haben. Ihre Zufriedenheit ist für uns die schönste Belohnung und auch die größte Motivation. Gerne begrüßen wir Sie bald wieder in unserem HYPERION Hotel Salzburg. Mit freundlichen Grüßen, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
28.04.25

100%
From: Wenger
28.04.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Service
    100 / 100
Lieber Gast, für diese großartige Bewertung mit der Höchstnote bedanken wir uns sehr herzlich. Es ist schön, dass Sie Ihren Aufenthalt in jeder Hinsicht genossen haben. Wenn wir das bei unseren Gästen erreichen, sind wir zufrieden. Wann immer Sie wieder in Salzburg sein werden, würden wir Sie gerne wieder hier verwöhnen. Mit freundlichen Grüßen, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
28.04.25

100%
From: Aaron G.
28.04.25
One of the best hotels I've ever stayed at The location was superb, really convenient for all the sights on the Salzburg Card and for the airport by public transport. Close to Mirabell Gardens too The rooms felt very clean and comfortable and good value for the price. Breakfast was amazing, the food was delicious with a great choice and a good choice of drinks too. The staff were so kind and helpful. It genuinely felt like they cared about you enjoying your stay. They went out of their way to make out 10th anniversary feel special and to apologise when the first room we were in had a minor issue with faulty air conditioning (resolved very quickly while we were out seeing the city. We look forward to booking again to visit Salzburg in the Winter!
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear Aaron, Thank you so much for your wonderful review! We are truly delighted that you enjoyed your stay with us and that we could contribute to making your 10th anniversary special. It’s great to know that you appreciated our location, breakfast, and the service from our team — your kind words mean a lot to us. We’re also glad we could quickly resolve the air conditioning issue so that you could fully enjoy your time in Salzburg. We are already looking forward to welcoming you back for your winter visit — Salzburg is especially magical during that time of year! Warm regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
28.04.25

100%
From: Jess
25.04.25
There was a hiccup on my reservation when I booked on their website for 2 adults and a 5 yr old. When I arrived they said the room i booked was not allowed. I had to upgrade to Jr. Suite for 2 adults and 1 child. It felt more like an upset because I went back on their website later and inputted the same information with child and was able to book my original room. Aside from that, the hotel was luxury, service was top notch, and I would stay there again next time.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear Jess, Thank you for sharing your feedback with us. We are very sorry for the inconvenience you experienced in relation to your room reservation. Please be assured that we take your comments very seriously - we will have our website and bookable room categories reviewed to ensure that similar situations do not occur in the future. We are pleased that despite this issue you enjoyed the luxury of our hotel, appreciated our service and would choose to stay with us again. It would be our pleasure to welcome you and your family back on your next visit! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
25.04.25

93%
From: Felipe
24.04.25
 View details
  • Room
    100 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Felipe, Thank you very much for your wonderful review! Your feedback is very much appreciated, and it would be fantastic to welcome you back soon! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
24.04.25

100%
From: Fuji
24.04.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Fuji, We are pleased you had a pleasant experience; our aim is to deliver a great stay to every guest. Thank you for the 100% review, we look forward to welcoming you back. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
24.04.25

100%
From: anonymous
24.04.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are deeply grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations, and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
24.04.25

100%
From: Maha
23.04.25
Yes, I liked everything. It was beautiful and clean, with high-class service and treatment. I would like to thank Mr. Mahmoud, who is well-mannered, cooperative, and helps a lot in all languages. With his help, we had the best times and saw the most beautiful places. I advise any tourist to deal with him and benefit from his experience. May God make his heart happy.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
Dear Maha, Thank you for being a guest at our hotel and for sharing your views with others. It was delightful to read that you thoroughly enjoyed your stay at the HYPERION Hotel Salzburg. We especially want to thank you for acknowledging our devoted, attentive staff. Our goal is to make your stay as successful as possible and make you feel right at home! Thank you once more for your comments, and we hope to have the pleasure of welcoming you again soon. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
23.04.25

100%
From: anonymous
23.04.25
Very good
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
Dear guest, Thank you for taking the time to share your amazing feedback. We hope to welcome you back soon to our hotel! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
23.04.25

96%
From: Affan A.
22.04.25
My Experience Overall was amazing. I absolutely loved how I was Treated. I‘d Like to Highlight and Suggest appraisal for Ajoub and Hamit. They are amazing..
 View details
  • Room
    100 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Affan Ali, Thank you for your kind review. It is good to hear that you had a pleasant stay at our hotel. Gladly we will forward your beautiful praise to our colleagues and already look forward to enabling your future visit just as wonderful. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
22.04.25

97%
From: anonymous
22.04.25
Hervorragend
 View details
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
Lieber Gast, ein herzliches Dankeschön für Ihre wunderbare Bewertung! Prima, dass Ihnen unser HYPERION Hotel Salzburg gefallen hat und Sie dies direkt mit uns und unseren zukünftigen Gästen geteilt haben. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen. Herzliche Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
22.04.25

100%
From: Gilberto
21.04.25
Wonderful.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
Dear Gilberto, We are delighted that the positive impressions of your recent stay made you rate us with amazing 100%. Thanks a million for letting us and our future guests know that you enjoyed a pleasant time at our HYPERION Hotel in modern ambiance. Please recommend us to your friends and come back again someday for another wonderful abidance in Salzburg. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
21.04.25

91%
From: Walter
21.04.25
Sehr gediegen in einem ehemaligen Palais
 View details
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
  • Bar
    80 / 100
  • Price
    80 / 100
Lieber Walter, vielen Dank für Ihre freundlichen und anerkennenden Worte anlässlich Ihres Aufenthalts in unserem HYPERION Hotel Salzburg im denkmalgeschützten Gebäudeensemble des Palais Faber. Wir freuen uns sehr darüber und dürfen Sie hoffentlich bald wieder bei uns begrüßen. Herzliche Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
21.04.25

85%
From: anonymous
21.04.25
Super Lage und grosse Betten im Zimmer. Frühstücksbuffet sehr gut. Eher einfacheres 5 Sterne Hotel
 View details
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    80 / 100
  • Restaurant
    80 / 100
  • Price
    80 / 100
Lieber Gast, es war uns eine Freude, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen im Großen und Ganzen entsprochen zu haben. Besten Dank für die schöne Bewertung Ihres Aufenthaltes in unserem HYPERION Hotel Salzburg. Schon heute freuen wir uns auf Ihren nächsten Besuch, um Ihnen einen noch angenehmeren Aufenthalt zu bereiten. Herzlichst grüßt Sie, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
21.04.25

96%
From: Diana N.
21.04.25
Tolles Hotel, man kann es zu 100% weiter empfehlen.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    80 / 100
Liebe Diana, vielen Dank, dass Sie für Ihren Aufenthalt unser HYPERION Hotel Salzburg gewählt haben und sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir freuen uns, dass Sie alles vorgefunden haben, was Sie sich gewünscht haben. Für Ihre Empfehlung sind wir sehr dankbar und wünschen Ihnen alles Gute. Mit freundlichen Grüßen, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
21.04.25

Our Customer Satisfaction Index
93%

Based on 1456 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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