Reviews: HYPERION Hotel Salzburg

Name: HYPERION Hotel Salzburg
Address: Rainerstrasse 4, Salzburg, Salzburg, 5020, AT
Telephone: +43 662 2342140
Price range: Pricerange : 199,00 - 999,00€ (Based on the average prices of a standard room):
Rating: 95

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Evaluation overview: What our guests say about the HYPERION Hotel Salzburg

Overall rating from 1261 evaluations

Our latest ratings:

1166 evaluations, show

71 evaluations, show

19 evaluations, show

4 evaluations, show

1 evaluations, show

Guest statements:

753 guests said "Very great hotel"

750 guests said "Very modern rooms"

451 guests said "Top location"

725 guests said "Very friendly staff"

263 guests said "Fantastic breakfast"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

20%

From: anonymous25.04.23

Room
20 / 100
Cleanliness
20 / 100
Service
20 / 100

Lieber Gast, mit großem Bedauern müssen wir feststellen, dass wir Ihren Erwartungen und Vorstellungen an einen gelungenen Aufenthalt in unserem Hause nicht vollständig gerecht werden konnten. Leider ist es uns ohne genaue Angaben bezüglich Ihres Unmutes nur bedingt möglich, entsprechend darauf einzugehen und zu reagieren. Dennoch möchten wir uns für etwaige Unannehmlichkeiten in aller Form entschuldigen und Ihnen versichern, dass das Wohl unserer Gäste bei uns im Vordergrund steht. Gern hätten wir detailliert erfahren, was Ihren Gesamteindruck so sehr trübte und wo genau wir uns Ihrer Meinung nach verbessern können. Hoffentlich bekommen wir von Ihnen eine weitere Möglichkeit Ihr Gastgeber zu sein, um Sie, wie die meisten unserer Gäste, vom hohen Qualitätsniveau unseres Hotels in allen Bereichen zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann- Online Reputation Manager

25.04.23

Our Customer Satisfaction Index

95%

Based on 1261 ratings

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