Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest!

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 1905 evaluations

Our latest ratings:
1521 evaluations, show
317 evaluations, show
47 evaluations, show
18 evaluations, show
1 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


100%

From: AB02.05.25

Best
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
Dear guest, Many thanks for having chosen our hotel for your recent visit to Budapest. We are delighted about your brilliant rating which reflects your appreciation for our comfort and daily efforts. Please recommend us to your friends and come back again someday. We look forward to enable your future stay just as memorable and remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

02.05.25


33%

From: anonymous01.05.25

Je vous conseille pas…
  • Room
    40 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Restaurant
    20 / 100
  • Wifi / WLAN
    40 / 100
  • Location
    80 / 100
  • Price
    20 / 100
Dear guest, We are not used to getting such negative reviews and therefore we are very sad about yours. Please accept our sincere apologies for any kind of inconveniences that may have occurred and upset you so much. However, we would have liked to know what exactly we can do in your opinion to improve your indentations. The satisfaction of each guest is our top priority and extensive feedback important for us to aspire accordingly improvements. We hope that your future trip to Budapest will meet your expectations and remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

01.05.25


96%

From: anonymous01.05.25

VERY GOOD
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear guest, Thanks a million for sharing the positive impressions of your recent stay with us and our future guests. It was our pleasure to have satisfied your expectations as we love giving our very best to provide excellent service and create wonderful experiences for everyone staying. Please visit us again soon for another delightful time. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

01.05.25


73%

From: Daniel01.05.25

La ubicación excelente y su servicio deja que desear.
  • Room
    60 / 100
  • Cleanliness
    20 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear Daniel, Thank you for your review. We are glad that you overall enjoyed your stay with us even though to our regrets mentioned circumstances clouded your impressions. Please accept our apologies for the inattentive service of our housekeeping team and rest assured that specified issues are not the usual case. Your meaningful feedback will therefore be discussed and used for internal training purpose to avoid further occurrences. Also be informed that at our reception we do have a high number of deposit boxes for our guest's valuables to be used 24/7 free of charge. Hopefully we can welcome you back again someday and convince you of our general excellent hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

01.05.25


83%

From: Sabine W.01.05.25

Sir haetten tern Nicholas zum Tagesabschluss etwas an der Hotelbar getrunken. Dièse war waehrend insères kompletten Aufenthaltes geschlossen.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Liebe Sabine, wir danken Ihnen für das Feedback zu Ihren Aufenthaltserfahrungen in unserem H2 Hotel. Wie schön, dass es Ihnen bei uns gefallen hat und Sie überwiegend positive Eindrücke sammelten. Ihre Anmerkungen, für welche wir uns entschuldigen, werden wir mit unseren zuständigen Kollegen teilen und hoffen auf ein Wiedersehen. Herzliche Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

01.05.25


96%

From: Selena30.04.25

It’s a good choice for stay in Budapest
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear Selena, Thank you for posting a kind review of your recent stay at our H2 Hotel. How lovely to know that you enjoyed a pleasant time with us in great central location and experienced attentive service features. We look forward to welcome you back again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

30.04.25


96%

From: anonymous29.04.25

Muy buena
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Many thanks for rewarding us with such a kind review. It was our pleasure to have satisfied your expectations of a pleasant stay as we love giving our very best to provide an excellent service. Please come back again someday and re-experience our great comfort as well as warm hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

29.04.25


96%

From: Andreas K.29.04.25

Very nice hotel near city center and the river.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Location
    100 / 100
  • Price
    100 / 100
Dear Andreas, We appreciate your awesome rating and lovely comment confirming your delightful stay with us. It always is a pleasure to receive positive and constructive feedback like yours which we can share with our dedicated team. Surely your review will serve as an encouragement to our colleagues as we strive to continuously improve the quality of our service features and conveniences. We hope your next visit will be just as pleasant as the previous one and we look forward to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

29.04.25


65%

From: anonymous28.04.25

Sufficiente
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    80 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your time overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

28.04.25


83%

From: anonymous27.04.25

Lage super. Zimmer sehr klein aber in Ordnung. Frühstück gut! Bistro war wegen Renovierung geschlossen und es wurde im Vorfeld nicht darauf hingewiesen worden! Minuspunkt.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    60 / 100
Lieber Gast, vielen Dank für Ihre gute 83% Bewertung und das freundliche Feedback. Wir sind froh, dass Sie Ihre Zeit in unserem zentral gelegenen Hause genossen haben und überwiegend positive Erfahrungen machten. Gern möchten wir Sie während eines zukünftigen Aufenthaltes noch mehr begeistern und hoffen auf ein Wiedersehen im H2 Hotel Budapest. Herzliche Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

27.04.25


76%

From: anonymous27.04.25

  • Room
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Location
    40 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for posting a good review of your recent stay at our hotel. We are glad that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.04.25


90%

From: Ciciao26.04.25

Ok
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Ciciao, Thanks a lot for rating your recent stay with us. We are happy that you enjoyed a pleasant time at our comfy hotel and experienced attentive service features. Hopefully we can welcome you back again someday . Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

26.04.25


83%

From: Angela Maria maddalena v.26.04.25

Hôtel pulito ed in posizione eccezionale. CatTiVo odore néglige ascensori e per le scale. Cambio asciugamani non eccezionale . Migliorabile la colazione
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Angela Maria, Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our comfort as well as conveniences part of your positive experiences. Please rest assured that your meaningful notes which we apologize for also are appreciated and will be considered. During a future visit we would like to fully convince you of our excellent hospitality and look forward to meet again. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

26.04.25


63%

From: anonymous25.04.25

Ein sehr lautes Personal, schon am frühen Morgen. Es sollten entspannte Tage sein, aber morgens um acht durch Möbelrücken wach gemacht zu werden ist nicht schön.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    40 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    100 / 100
  • Price
    40 / 100
Lieber Gast, wir bedanken uns für Ihren Aufenthalt in unserem H2 Hotel. Ihr konstruktives Feedback wissen wir ebenso zu schätzen, da es hilfreich ist, unsere täglichen Optimierungsprozesse miteinander zu besprechen und anschließend erfolgreich umzusetzen. Wir bedauern sehr, Ihren Erwartungen an einen erholsamen Aufenthalt nicht ganz entsprochen zu haben. Wie Sie den zahlreichen positiven Rezensionen entnehmen können, entspricht dies keinesfalls der Norm. Bitte entschuldigen Sie die Unannehmlichkeiten, welche Ihnen aufgrund beschriebener Umstände widerfahren sind und seien Sie versichert, dass wir Ihre Anmerkungen zum Anlass nehmen, mit den zuständigen Kollegen sowohl vom Empfang, auch auch vom Frühstück und dem Housekeeping Rücksprache zu halten. Das Wohl unserer Gäste liegt uns sehr am Herzen und wir arbeiten täglich mit Leidenschaft daran, unserem Standard gerecht zu werden. Demnach hoffen wir auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten und Sie vom Qualitätsniveau unseres Hauses zu überzeugen. Mit freundlichen Grüßen aus Budapest, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


100%

From: Elisabetta T.25.04.25

Ci siamo trovati molto bene, personale gentile e sempre disponibile. Punto centralissimmo e ben collegato con qualsiasi mezzo.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Elisabetta, Thanks a million for sharing a brilliant review with us and our future guests. We are thrilled about your beautiful words confirming the delightful impressions of your stay at our H2 Hotel and we cannot wait to welcome you back again someday for another memorable time with us in the heart of Budapest. Warm regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


80%

From: Ug25.04.25

  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Thanks a lot for rating your recent visit to our H2 Hotel. We are glad to know that you appreciated our daily efforts and conveniences which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our great quality level. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


86%

From: anonymous25.04.25

good experience
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear guest, Thanks a lot for posting a nice review of your recent stay. We are happy about your lovely words confirming that you enjoyed a pleasant time at our modern H2 Hotel and experienced attentive service features. Already today we look forward to enable your future visit just as or even more delightful. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


90%

From: anonymous25.04.25

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are happy that the positive impressions of your recent visit made you leave us a great 90% rating. How lovely to know that our modern comfort as well as guest oriented service met your expectation of a pleasant stay. Please come back again someday and allow us to enable your time at our H2 Hotel just as or even more delightful. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


76%

From: stjepan25.04.25

Heating is poor
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Stjepan, Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good 76% rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


84%

From: anonymous25.04.25

Molto confortevole
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for choosing our hotel for your recent stay in Berlin and for sharing your experiences. Good to know that you enjoyed your time with us and appreciated our amenities. During your next visit we would like to fully convince you of our great quality level and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


Our Customer Satisfaction Index
89%

Based on 1905 ratings

Certificate from
Customer Alliance
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  • Evaluations from real guests without manipulating

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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