Reviews: H2 Hotel Budapest

Dear Hamad, Thank you very much for your excellent review. We are delighted that you were completely satisfied with your stay, the cleanliness, the service, and the value for money. It's great to read that the internet connection and transport links also met your expectations. Your recommendation means a lot to us. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Guest, Thank you for your honest feedback on your stay at the H2 Hotel Budapest. Our modern H2 Hotel concept is deliberately aimed at guests who appreciate a straightforward, contemporary stay: compact, clever room solutions, a fresh design, and smart details for a short city trip. We appreciate your comment about the shower – we know that not every guest prefers the open-plan bathroom concept. Regarding the Wi-Fi, we're sorry you weren't satisfied. We will look into this to offer our guests a better internet experience in the future. We hope we can convince you even more of our concept during your next stay! Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear guest, We appreciate your good 83% rating and we are glad to know that despite mentioned circumstances you enjoyed your stay at our H2 Hotel again. However, we would like to apologize for the repeated fire alarm and for the inconveniences caused. Surely we will brief our team once more how to handle such an unpredictable incident in a kind and professional way. Fortunately it only was a false alarm caused by one of our guests by mistake and we hope these uncomely experiences do not deter you from staying with us a forth time. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thanks a lot for posting a great online review. How nice to know that your stay at our hotel was enjoyable and associated with positive impressions. Please come back soon for another pleasant time with us in the heart of Budapest. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Regarding your 72% rating we are glad that you overall had a pleasant time with us. However we regret that we couldn't fully convince you of the amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and to do so we hope for another opportunity to be your host in Budapest. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manage

Dear guest, We could not be happier about the fact that the positive impressions of your recent visit made you share such a wonderful review. How lovely to know that you enjoyed a pleasant time with us and experienced great service as well as warm hospitality. Please come back someday and allow us to enable your next stay just as delightful. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thanks a lot for sharing the positive impressions of your recent stay at our hotel. We are happy about your lovely feedback confirming that our modern comfort and great amenities met your expectations. Hopefully we can welcome you back again for another pleasant time right in the city center of Budapest. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Lieber Gast, vielen Dank für die tolle Rezension Ihres Aufenthaltes in unserem Hause. Wir schätzen es sehr, dass Sie Ihre positiven Eindrücke haben Revue passieren lassen, um anschließend ein wunderbares Feedback abzugeben. Schon heute freuen wir uns darauf, Sie hoffentlich bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

Hi Mary, We are not used to getting such negative reviews and therefore we are very sad about yours. Please accept our sincere apologies for all the described cisrcumstances that upset you so much. We must admit that we are just as disappointed as you about all the trouble which in fact a not a usual case. Our breakfast generally is appreciated by our guests and we are sorry for your opposite experiences. As a matter of course we will not only discuss your notes with our service colleagues but also use it for internal training purpose to avoid further occurrences. Our rooms are designed in a minimalist industrial style which means open modern furnishing and we regret that you did not like this unique innovative concept. If you prefer the charm of a traditional hotel with different ambiences and additional amenities, we would like to recommend our H4, H+ or Hyperion Hotel for trips to other countries. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thanks a million for having stayed at our H2 Hotel and for sharing such a lovely review. We are delighted that you and your friends enjoyed a pleasant time with us. We already look forward to your next visit. Warm regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thanks a million for leaving us and our future guests this lovely review. We are amazed about your praising words confirming your pleasant stay and we cannot wait to welcome you back again someday for another memorable time. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Lieber Gast, für die fantastische Bewertung Ihres Aufenthaltes in unserem Hause, sowie für die lobenden Worte, möchten wir Ihnen von Herzen danken. Wir sind begeistert, dass Sie sich bei uns rundum wohl fühlten und hervorragende Eindrücke sammeln konnten. Gern heißen wir Sie, während Ihres nächsten Besuches in Budapest, erneut im H2 Hotel willkommen. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

Hi Mary, Thank you for your review based on the impressions of your stay with us. We deeply regret that we couldn't win you with our otherwise appreciated unique and innovative hotel concept. Our rooms are designed in a minimalist industrial style which means open modern furnishing and we are sorry that it did not meet your expectations. If you prefer the charm of a traditional hotel with different ambiences and additional amenities, we would like to recommend our H4, H+ or Hyperion Hotel for trips to other countries. Hopefully we can welcome you back again at one of our other H-Hotels. Until then, we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Hugo, How lovely to know that you enjoyed a pleasant stay at our comfy city hotel. With our personalized service and warm hospitality, we would be delighted to welcome you back again soon for another great time in the heart of Budapest. Warmest regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Christian, Thank you for your time to rate and comment your recent stay with us which is helpful to continuously improve ourselves. Good to know that our central location and great housekeeping team were to your satisfaction. However, we would like to take the opportunity and apologize for your uncomely impressions regarding some of our colleagues who did not meet your idea of friendly or guest-oriented service features. Please rest assured that this in fact is very unusual and our entire staff generally appreciated for their kindness. Therefore, we are very disappointed about your contrary experiences and will discuss your meaningful feedback internally to not neglect the passion as a host in addition to all professionalism. Furthermore we will forward your notes regarding our breakfast and balcony furnishing. Hopefully you will give us a second chance to convince you of our common great hospitality and thus change your point of view. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Lieber Gast, für Ihre gute 83% Bewertung, trotz einiger weniger schönen Erlebnisse, sind wir Ihnen sehr dankbar. Bitte entschuldigen Sie die Unachtsamkeit unseres Frühstücksteam und seien Sie versichert, dass dies keinesfalls unser herkömmliches gästeorientiertes Serviceversprechen widerspiegelt. Ihre Kritik nehmen wir sehr ernst und werden mit den zuständigen Kollegen Rücksprache halten. Das Wohl unserer Gäste liegt uns am Herzen und wir arbeiten täglich hart, um unserem Standard gerecht zu werden. Hoffentlich bekommen wir noch eine weitere Gelegenheit, Ihnen genau dies zu beweisen. Bis dahin verbleiben wir mit freundlichen Grüßen aus Budapest, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thanks a million for taking the time to share your awesome review. We are delighted that you enjoyed a pleasant stay at our hotel and appreciated our conveniences just as much as our warm hospitality. Your feedback is a super motivation for our entire team as it confirms that our daily efforts bring memorable experiences. We already look forward to your next visit. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, We are grateful for the fabulous review of your recent stay with us. How lovely to read your beautiful comment confirming your positive impressions and appreciation for our daily efforts. We can’t wait to welcome you back again someday for another delightful time. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Paola, Thank you for sharing the kind thoughts of your stay experiences at our modern H2 Hotel. We are glad that you enjoyed your time with us and appreciated our amenities just as much as our warm hospitality. Please come back again someday and allow us to fully win you with our great advantages. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thank you for choosing our hotel for your stay in Budapest and for sharing your experiences. Good to know that you enjoyed your time with us and appreciated our amenities. During a future visit we would like to fully convince you of our great quality level and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager