Reviews: H2 Hotel Budapest
Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
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Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 3080 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
91%
Soggiorno ottimo. Migliorerei: colazione gluten free potrebbero essere aggiunte biscotti o gallette gluten free oltre al pane; aggiungerei kit cortesia in camera e ciabatte.
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast80 / 100
- Restaurant80 / 100
Dear Guest,
Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
26.04.23
48%
Personale poco attento al benessere del cliente. Quando abbiamo effettuato il check out, alle 5.30 del mattino, abbiamo chiesto un bicchiere d’acqua in reception e ci è stato detto che non era possibile poiché la sala colazione era ancora chiusa. Mi sembra estremamente poco cortese e di pessimo gusto. Dovete stare attenti al vostro personale. Non ci ritorneremo!!!
- Room60 / 100
- Cleanliness40 / 100
- Service20 / 100
- Transport links80 / 100
- Price40 / 100
- Breakfast60 / 100
- Restaurant40 / 100
Dear Benedetta,
Thanks for having stayed at our hotel and for taking the time to bring your experiences to our attention. We deeply regret the uncomely impressions you experienced especially because of some colleagues that obviously didn't meet your idea of guest oriented and friendly service attitude. Please rest assured that our entire team generally is appreciated for their kindness and bearish or impolite behavior certainly not usual. To make sure it stays that way we will hold an appropriate consultation internally to avoid further occurrences. We hope for another opportunity to convince you of our common warm hospitality and would be happy to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
26.04.23
76%
Die Lichtsensoren bei den Betten sind störend, weil in der Nacht das Licht angeht.
Wir haben bei der Ankunft die Koffer im Gepäckraum gelassen und als wir einchecken wollten war die Tür elektronisch verschlossen. Die Dame an der Rezeption war überfordert und unfreundlich, das sollte nicht sein. Wir haben Verständnis, aber sie sollte einen angemessenen Ton anschlagen
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
Liebe Marlies,
danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns im H2 Hotel Budapest rundum wohl fühlen können und hoffen auf ein Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Thea Neumann- Online Reputation Manager
26.04.23
82%
Very nice hotel i would recomended to other people
- Room80 / 100
- Cleanliness80 / 100
- Service100 / 100
- Transport links80 / 100
- Price100 / 100
- Breakfast80 / 100
- Restaurant60 / 100
Dear Maikel,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
26.04.23
73%
Purtroppo non soddisfacente
- Room60 / 100
- Cleanliness60 / 100
- Service60 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast100 / 100
Dear Guest,
Thank you for choosing our hotel for your recent stay in Budapest and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
25.04.23
93%
Das Frühstück war gut und ausreichend. Es ist auch okay das eigene Geschirr wegzuräumen. Was aber unmöglich ist, dass die Tische kein einziges Mal gereinigt wurden. Das ist unapettitlich und unhygienisch.
- Room100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast80 / 100
Lieber Gast,
vielen Dank für die super Bewertung Ihres Aufenthaltes. Wie schön, dass wir Sie mit hohem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten und Sie in unserem Hotel eine angenehme Zeit verbrachten. Ihren Hinweis bezüglich der Hygiene, habe ich an den zuständigen Abteilungsleiter weitergeleitet. Bitte entschuldigen Sie die Unannehmlichkeiten. Ihren nächsten Besuch möchten wir sogar noch erholsamer gestalten und hoffen auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
25.04.23
100%
Beautiful design hotel in perfect location. Tasty breakfast, supportive communication with finding parking garage and cusotmer oriented approach. Clean, nice and comfortable rooms. Strongly recommend to come and visit.
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast100 / 100
Dear Dominika,
We are more than happy about your fantastic rating. Thanks a million for letting us know that our comfort as well as service features met your expectations and made your stay delightful. Please recommend us to your friends and come back soon for another enjoyable abidance.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
25.04.23
96%
Sehr schönes neues Hotel.
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast80 / 100
Lieber Sascha,
tausend Dank für die hervorragende Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem komfortablen Hause. Wir sind begeistert, dass wir Sie mit tollen Annehmlichkeiten, sowie herzlicher Gastfreundschaft gewinnen konnten und Sie sich bei uns einfach rundum wohl fühlten. Über ein baldiges Wiedersehen würden wir uns sehr freuen.
Beste Grüße,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
24.04.23
90%
The walls are paper thin, so we were awakened by noisy neighbors and couldn’t call reception because there was no phone. Calling in the app didn’t work. This is a HUGE problem because I had to get up and go down to reception in the middle of the night. Also the room had no refrigerator to keep water cold and had no ice available at the bistro to take away. This was a big problem also.
- Room80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Guest,
We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
24.04.23
76%
Schönes Hotel mit sehr guter Lage. Leider ist das Service bei der Rezeption nicht entsprechend.
- Room80 / 100
- Cleanliness100 / 100
- Service20 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast80 / 100
Lieber Gast,
für Ihren Aufenthalt in unserem Hause, sowie die daraus resultierende gute Bewertung, möchten wir Ihnen danken. Schön, dass Sie bei uns eine insgesamt angenehme Zeit verbrachten und überwiegend positive Erfahrungen machten. Es wäre super, wenn Sie uns eines Tages erneut besuchen würden, damit wir Sie dann vollständig von unserem hohen Standard und tollen Serviceleistungen überzeugen können.
Mit besten Grüßen,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
24.04.23
93%
Hotel steht in einer super Zentralen Lage und hat auch eine gute Anbindung an die M3 Autobahn.
Hotelzimmer sind gut gestaltet und sauber.
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast80 / 100
Lieber Rico,
wir danken Ihnen für Ihre super Bewertung, welche Ihren angenehmen Aufenthalt in unserem Hause widerspiegelt. Mit unserer herzlichen Gastfreundschaft und unserem tollen Service hoffen wir, Sie schon bald wieder einmal bei uns willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
24.04.23
100%
We stayed for 6 days and it was very good. The hotel is modernly designed, clean and comfortable. The breakfast was good. The location of the hotel is perfect.
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast100 / 100
Dear Merve,
We are more than happy about your fantastic rating. Thanks a million for letting us know that our comfort as well as service features met your expectations and made your stay delightful. Please recommend us to your friends and come back soon for another enjoyable abidance.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
23.04.23
80%
Molto buono
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Donata,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
23.04.23
93%
Great
- Room100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast80 / 100
Dear Sofia,
Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.04.23
100%
Welcoming faces, staff are always helpful. Comfortable bed and nice room. The problem was the tv that channels didnt work properly
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast100 / 100
Dear Guest,
We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.04.23
96%
I was really happy about our visit
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast80 / 100
Dear Ondřej,
We are delighted that the positive impressions of your recent abidance at our stylish city hotel made you leave such an awesome rating. Thanks a million for sharing and please come back again someday to enjoy another wonderful stay with us in modern ambience.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.04.23
100%
Perfect! An excelent hotel. It is the second time we stay at H2 Hotel and we love it.
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast100 / 100
Dear Guest,
Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.04.23
96%
Muy buena
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast80 / 100
Dear Estefania,
We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
21.04.23
80%
It was fine
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
Dear Mariya,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
21.04.23
96%
Everything was great. The shower could be more private just!
- Room80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast100 / 100
Dear Guest,
We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
20.04.23
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