Comfort room at the H+ Hotel München - Official website
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Reviews: H+ Hotel München

What our guests are saying...

Find out what guests think of the H+ Hotel München! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H+ Hotel München

Overall rating from 2246 evaluations

Our latest ratings:
1891 evaluations, show
315 evaluations, show
34 evaluations, show
5 evaluations, show
1 evaluations, show
Guest statements:

830 guests said "very friendly staff"

429 guests said "perfect breakfast"

749 guests said "super price"

777 guests said "appealing rooms"

793 guests said "very close to the station"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast


20%

From: Hoffmann03.02.23

  • Room
    20 / 100
  • Location
    20 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Price
    20 / 100
Lieber Gast, mit großem Bedauern müssen wir feststellen, dass wir Ihren Erwartungen und Vorstellungen an einen gelungenen Aufenthalt in unserem Hause nicht vollständig gerecht werden konnten. Leider ist es uns ohne genaue Angaben bezüglich Ihres Unmutes nur bedingt möglich, entsprechend darauf einzugehen und zu reagieren. Dennoch möchten wir uns für etwaige Unannehmlichkeiten in aller Form entschuldigen und Ihnen versichern, dass das Wohl unserer Gäste bei uns im Vordergrund steht. Gern hätten wir detailliert erfahren, was Ihren Gesamteindruck so sehr trübte und wo genau wir uns Ihrer Meinung nach verbessern können. Hoffentlich bekommen wir von Ihnen eine weitere Möglichkeit Ihr Gastgeber zu sein, um Sie, wie die meisten unserer Gäste, vom hohen Qualitätsniveau unseres H+ Hotels in allen Bereichen zu überzeugen. Winterliche Grüße, Ihr Team von den H-Hotels // Thea Neumann- Online Reputation Manager

03.02.23


Our Customer Satisfaction Index
91%

Based on 2246 ratings

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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All reviews
  • Customer Alliance91%
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