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+41 61 5604000
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Address
Messeplatz 12 4058 Basel, CH

Hotel rating:
HYPERION Hotel Basel

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Evaluation overview: What our guests say about the HYPERION Hotel Basel

Overall rating from 1143 evaluations

Our latest ratings:

929 evaluations, show
181 evaluations, show
30 evaluations, show
3 evaluations, show
0 evaluations, 

Guest statements:

561 guests said "very nice rooms"

558 guests said "great hotel"

572 guests said "very competent staff"

603 guests said "super location"

506 guests said "great price"

Detailed evaluations

Overall
Room
Location
Cleanliness
Service
Price
Breakfast
Restaurant
Bar
Conference / Banquet
96%
From: Anastasia
14.09.23
I really enjoyed the experience. Fresh room and bathroom, aircoditioning, good Wi-if and breakfast plus super friendly staff
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Anastasia, thanks a million for your fantastic review. We are happy to read, that you enjoyed the excellent breakfast and the comfortable rooms. We are more than happy about your nice rating. Please come back soon for another brilliant stay. Greetings from the Hyperion Hotel Basel. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager
14.09.23
96%
From: Barbara
14.09.23
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Barbara, vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt und eine angenehme Zeit verbracht haben. Unser Team freut sich schon auf Ihren nächsten Besuch und bis dahin wünschen wir Ihnen alles Gute! Herzliche Grüße aus Basel, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager
14.09.23
94%
From: anonymous
27.08.23
Tolles Hotel, Freundlichen personal und super Lage. Perfekt für Business in Basel
 View details
  • Room
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Location
    100 / 100
  • Service
    100 / 100
  • Cleanliness
    80 / 100
  • WiFi / WLAN
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, prima, dass unser Hotel für Sie der richtige Ausgangspunkt war und Sie mit Ihrem Aufenthalt und dem freundlichen Service so zufrieden waren. Gern sind wir auch das nächste Mal wieder für Sie da und hoffen auf ein baldiges Wiedersehen. Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager
27.08.23

Our Customer Satisfaction Index

89%

Based on 1143 ratings

Certificate from

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  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?

All reviews

  • Customer Alliance89%
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