Hotel rating:
HYPERION Hotel Salzburg

Evaluation overview: What our guests say about the HYPERION Hotel Salzburg

Overall rating from 1296 evaluations

Our latest ratings:

1152 evaluations, show
116 evaluations, show
22 evaluations, show
4 evaluations, show
2 evaluations, show

Guest statements:

753 guests said "Very great hotel"

750 guests said "Very modern rooms"

451 guests said "Top location"

725 guests said "Very friendly staff"

263 guests said "Fantastic breakfast"

Detailed evaluations

Overall
Room
Location
Cleanliness
Service
Price
Breakfast
Restaurant
Bar

100%
From: Kevin La M.
27.09.25
Awesome
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, How lovely to know that your stay at our hotel was associated with fantastic impressions, which is the reason for your awesome rating. The satisfaction of our guests is our highest priority, and we are more than happy that we have met your expectations of a pleasant stay to the fullest. Please visit us again someday and re-experience our warm as well as excellent hospitality. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
27.09.25

100%
From: anonymous
27.09.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, Ihre grandiose Bewertung, welche Ihren gelungenen Aufenthalt in unserem Hause widerspiegelt, haben wir mit Freude zur Kenntnis genommen und bedanken uns dafür von ganzem Herzen. Um Sie aufs Neue zu begeistern, hoffen wir, Sie schon bald wieder im HYPERION Hotel Salzburg willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
27.09.25

100%
From: anonymous
26.09.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are pleased you had a pleasant experience; our aim is to deliver a great stay to every guest. Thank you for the 100% review, we look forward to welcoming you back. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
26.09.25

86%
From: anonymous
23.09.25
Bellissimo hotel, arredato finemente ma con poca privacy nel bagno, troppo aperto sulla camera
 View details
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
Dear guest, Thank you very much for your kind words and for sharing your impressions of your stay with us. We are delighted that you enjoyed the style of our hotel, the cleanliness, and the service of our team. We regret to hear that the bathroom design in your room did not fully meet your expectations in terms of privacy. For future stays, we would be happy to recommend one of our other room categories, such as our Superior Double Rooms or Suites, which feature either an open or a closed bathroom. When making a reservation, you are welcome to include a non-binding request, and we will gladly accommodate it whenever availability allows. Of course, our team is also happy to personally assist you during the booking process to ensure you find the room best suited to your preferences. We sincerely hope to welcome you back again soon and to make your next stay even more enjoyable. Warm regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
23.09.25

100%
From: simone
23.09.25
Grandios, wir haben uns willkommen und sehr wohl gefühlt.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
Liebe Simone, unser Team sagt "Danke" für dieses tolle Lob! Wir bemühen uns stets, unseren Gästen ein willkommenes Gefühl zu geben und wir freuen uns sehr, solche netten Kommentare lesen zu dürfen! Wir freuen uns auf Ihren nächsten Aufenthalt, bei dem wir Sie erneut begeistern möchten. Beste Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
23.09.25

80%
From: anonymous
23.09.25
 View details
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Price
    80 / 100
  • Service
    80 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt in unserem Haus und Ihre anschließende Bewertung. Schön, dass es Ihnen bei uns gefallen hat. Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt erneut bei uns willkommen heißen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute. Freundliche Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
23.09.25

100%
From: Andrew
22.09.25
We had an excellent experience and would highly recommend this hotel. We only wish we could have stayed longer!
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear Andrew, We truly appreciate your feedback. It is crucial to all of us to have a joyful experience and it is fantastic to read that you felt heartily welcomed throughout your entire stay with us. All the best from Salzburg, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
22.09.25

100%
From: Reda T.
21.09.25
Absolutely fantastic staff, location and quality. From the moment we arrived until we left the service was amazing. I highly recommend it.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
Dear Reda, Thank you for being a guest at our hotel and for sharing your views with others. It was delightful to read that you thoroughly enjoyed your stay at the HYPERION Hotel Salzburg. We especially want to thank you for acknowledging our devoted, attentive staff. Our goal is to make your stay as successful as possible and make you feel right at home! Thank you once more for your comments, and we hope to have the pleasure of welcoming you again soon. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
21.09.25

97%
From: anonymous
21.09.25
Das Hotel Hyperion bietet für das Geld (Suite) ein Top-Angebot. Die Lage ist ausgezeichnet. Nahe des Zentrums und sehr ruhig. Schön ist auch, dass der Marillenpark gegenüber des Hotels ist. Was wir sehr geschätzt haben, war der kostenlose Parkplatz im Innenhof. Besten Dank hierfür!
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    80 / 100
  • Price
    100 / 100
Lieber Gast, vielen lieben Dank für Ihre erstklassige Bewertung! Ihre Begeisterung und Ihr Lob motivieren uns, täglich unser Bestes zu geben. Wir freuen uns darauf, Sie bald wieder in unserem HYPERION Hotel Salzburg willkommen zu heißen und Sie zu verwöhnen. Herzliche Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
21.09.25

100%
From: Van w.
21.09.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
Lieber Gast, über Ihre fabelhafte Bewertung mit 100% haben wir uns sehr gefreut. Es ist schön, dass Sie Ihren Aufenthalt und die Zeit in unserer schönen Mozartstadt Salzburg in vollen Zügen genießen konnten. Besuchen Sie uns gerne bald wieder! Mit herzlichen Grüßen aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
21.09.25

96%
From: anonymous
19.09.25
sehr gut
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    80 / 100
Lieber Gast, ich möchte mich vielmals bei Ihnen für die positive Bewertung bedanken. Schön, dass Sie bei uns waren! Wir freuen uns sehr, dass Sie sich wohl bei uns gefühlt haben. Ihre Zufriedenheit ist für uns die schönste Belohnung und auch die größte Motivation. Gerne begrüßen wir Sie bald wieder in unserem HYPERION Hotel Salzburg. Mit freundlichen Grüßen, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
19.09.25

100%
From: F S.
19.09.25
Very good.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
Dear guest, Thank you for taking the time to share your amazing feedback. We hope to welcome you back soon to our hotel! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
19.09.25

68%
From: Sue T.
19.09.25
Average stay due mainly to very poor housekeeping.
 View details
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    20 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    80 / 100
  • Price
    60 / 100
Dear Sue, Thank you very much for taking the time to share your impressions of your stay with us. We are pleased to read that you enjoyed our excellent location, the breakfast, and the service provided by our reception and bar team. At the same time, we are truly sorry to hear that our housekeeping service did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. Should you notice anything not to your satisfaction during a future stay, we kindly ask you to let us know directly while you are with us. This way, we can react immediately and take care of improvements right away. Your feedback is very valuable to us, and we will use it to further train and support our housekeeping team. We would be delighted to have the opportunity to welcome you back and provide you with the five-star experience you rightfully expect. Warm regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
19.09.25

100%
From: anonymous
19.09.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, es war uns eine große Freude, Sie in unserem HYPERION Hotel in Salzburg begrüßen zu dürfen. Super, dass alles zu Ihrer Zufriedenheit verlaufen ist und Sie Ihre Zeit in unserem Haus genossen haben. Das gesamte Team dankt Ihnen für Ihre Bewertung und freut sich schon heute auf Ihren nächsten Besuch! Herzlichst grüßt Sie, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
19.09.25

100%
From: Ian A.
19.09.25
In a word “Wonderful” Could not fault any aspect of our stay. Highly recommend. You will not be disappointed.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
Dear Ian, Thank you so much for sharing your wonderful feedback with us and our future guests. It's great to know that your stay met your expectations and that you described it as ‘wonderful’. We hope to welcome you back one day for another ‘wonderful stay’. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
19.09.25

100%
From: Adam J.
18.09.25
Beautiful Hotel. Room was amazing. We will definitely be back!
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
Dear Adam, “We will definitely be back", that is the best compliment. We are very happy to read that you had a good experience at the HYPERION Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Salzburg! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
18.09.25

100%
From: anonymous
17.09.25
Our experience was exceptional. The staff was extremely welcoming and pleasant.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
Dear guest, Thank you very much indeed for your nice rating. We are really delighted to read that you have enjoyed your stay in the hotel as well as our facilities and our staff friendliness. Our sole focus is to provide a flawless and excellent service and facilities to our valued guests and to contribute towards a memorable stay. We look forward to welcoming you again. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
17.09.25

100%
From: loretta m.
17.09.25
Very comfortable in a foreign country because i was made to feel at home.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
Dear Loretta, Our entire team says "thanks a million" for sharing such an awesome review of your recent stay. It always is a pleasure to satisfy our guests’ expectations to the fullest and we are infinitely grateful for positive feedback like yours as a result of our daily efforts. Gladly we will forward your beautiful praise to our colleagues and already look forward to enabling your future visit just as wonderful. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
17.09.25

100%
From: Branislav
17.09.25
Excellent
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear Branislav, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Salzburg! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
17.09.25

100%
From: anonymous
17.09.25
Perfect und meeeega Hindefreundlich
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
Lieber Gast, wir bedanken uns bei Ihnen von Herzen für das wunderbare Feedback zu Ihrem vergangenen Aufenthalt. Für uns als Gastgeber ist es das schönste Kompliment, wenn sich unsere Gäste bei uns rundum wohlgefühlt haben. Umso schöner, dass wir Sie begeistern konnten. Das gesamte Team freut sich schon jetzt auf Ihren nächsten Besuch! Herzlichste Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
17.09.25

Our Customer Satisfaction Index

93%

Based on 1296 ratings

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  • Evaluations from real guests without manipulating

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance93%
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