Reviews: H+ Hotel Salzburg
What our guests are saying...
Find out what guests think of the H+ Hotel Salzburg. Here we show you an overview of the hotel reviews.
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Evaluation overview: What our guests say about the H+ Hotel Salzburg
Overall rating from 1534 evaluations
Guest statements:
690 guests said "optimal location"
661 guests said "Very helpful staff"
667 guests said "excellent hotel"
648 guests said "very nice rooms"
374 guests said "fabulous breakfast"
96%
Perfecta
Un personal muy amable
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN20 / 100
- Price80 / 100
Dear Juanan,
Thank you for your review and positive feedback on our staff. We are proud to have such an amazing team with us! We look forward to welcoming you back in the future.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
26.05.25
83%
I have traveled across five continents, staying mostly in four- and five-star hotels, and this was the first time a hotel employee attempted to humiliate me during breakfast.
After finishing my meal, I decided to take two tea bags to my room to enjoy a relaxing moment alone later on.
As soon as I got up to leave the table, a middle-aged, short-haired brunette employee named Brigitte (as I was told)—who must have been watching me for at least 30 minutes, since I had taken the tea bags to my table—suddenly berated me from about three or four meters away. She loudly announced for everyone to hear that I should not take tea bags to my room because there were already two provided there.
I felt deeply outraged. I immediately sought out the person responsible for the breakfast area and reported the incident. She apologized sincerely and asked what she could do to make up for my discomfort. I thanked her but declined any compensation.
Hotels host guests from all over the world (and profit from it), so their employees should be trained to restrain their natural instincts and learn to interact politely with foreigners. I am aware there are limits to patience and understanding, but I am certain that a guest taking two tea bags to their room does not cross any line whatsoever.
Aside from the shameful and inappropriate behavior of one particular employee, everything else about my stay was quite satisfactory. The front desk staff were attentive and courteous, and the rooms were modern and comfortable. The bed linens were of good quality. They kindly offered two Mozart chocolates and two bottles of water free of charge, which was a thoughtful touch.
On the downside, the towels could have been fluffier, and it would have been appreciated if body lotion had been provided, which unfortunately was not the case. Finally, the covers of the seats in the breakfast area are extremely worn out, giving guests a terrible impression (see photo).
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service40 / 100
- Breakfast100 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Dear guest,
Thank you very much for taking the time to share your detailed feedback. We are truly sorry to hear about your disappointing experience during breakfast, and we would like to offer our sincerest apologies for the inappropriate behavior of our colleague. This is certainly not reflective of the high standards of hospitality we aim to provide to all our guests. Please rest assured that we have taken your comments very seriously. We are addressing the matter internally and will use this as an opportunity to further train our team in respectful and culturally sensitive guest interaction. We would also like to kindly point out that, in line with our restaurant policy, all food and beverages served at breakfast are intended for on-site consumption only. We understand your wish to enjoy a cup of tea later in your room, and we truly appreciate your understanding in this matter. Tea and coffee are indeed available in the rooms, and should you need anything additional, our team is always happy to assist. We’re grateful for your positive remarks regarding the front desk team, the comfort of the room, and the small welcoming touches. We would be delighted to welcome you again in the future to provide the excellent experience.
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
26.05.25
100%
Wir haben uns in ihrem Haus sehr wohlgefühlt. Freundliche Mitarbeiter, gepflegtes Zimmer, wunderbares Frühstück. Beste Lage in der Stadt!
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price100 / 100
Liebe Christa,
herzlichen Dank für Ihre fantastische Bewertung. Dass wir Sie vom Gesamteindruck über Zimmer bis hin zu unserem Personal begeistern konnten und Sie somit einen rundum gelungenen Aufenthalt bei uns hatten, ist das tollste Kompliment. Wir hoffen, Sie kommen uns bald wieder besuchen!
Mit herzlichen Grüßen aus Salzburg,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
25.05.25
83%
Nice clean hotel in an area close to where we needed to be, but struggled sleeping because room was so warm.
- Room60 / 100
- Location60 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price80 / 100
Dear guest,
How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey.
Best regards,
Your H-Hotels team,
Christina Dinklage - Online Reputation Manager
25.05.25
100%
sehr gut
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Dear guest,
We are so happy you had an amazing stay with us recently! Glad you enjoyed and we do hope you visit us again very soon!
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
25.05.25
92%
Very good
- Room80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price80 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Dear Ellison,
We couldn't be happier about the fact that you had such a pleasant stay with us, and we would like to thank you for your awesome rating which confirms your consistently positive impressions. Hopefully we will meet again soon as we look forward to enabling your future visit just as enjoyable.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
24.05.25
96%
Location was great. Price is competitive.
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
- Price80 / 100
Dear guest,
Thank you so much for your positive review of our hotel! We're glad that you enjoyed your stay with us and found our location to be excellent. We pride ourselves accommodations for a great value for money, so we're happy to read that you felt this was the case during your stay with us. We hope you'll choose to stay with us again the next time you're in Salzburg!
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
22.05.25
96%
The location of the hotel is good.
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN60 / 100
- Price80 / 100
Dear Ivan,
Thanks a million for sharing your lovely feedback with us and our future guests. How nice to know that your stay experiences met your expectations and that you found our super central location. Hopefully we can welcome you back again someday for another wonderful abidance.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
20.05.25
93%
A very good experience
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
- Price100 / 100
Dear Pernting Lu,
Many thanks for sharing your amazing rating. How lovely to know that you gained such fantastic impressions while staying at our modern city hotel. Please recommend us to your friends and come back soon to experience our warm hospitality as well as great service once again.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
20.05.25
100%
Wonderful time everythingwas Perfect Special Menthol to TOM for looking After us
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Dear Niehues Miglani,
We were delighted to host your visit to H+ Hotel Salzburg, and it's great to read your wonderful review! Our staff aims to provide each guest with an exceptional experience, and we're thrilled our team impressed you with their service. We can't wait to welcome you back to H+ Hotel Salzburg.
Sincerely,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
20.05.25
100%
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
Lieber Gast,
schön, dass wir so liebe Gäste wie Sie haben - wir danken Ihnen für das tolle Feedback und freuen uns schon auf Ihren nächsten Besuch im H+ Hotel Salzburg.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
20.05.25
83%
Good
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Dear guest,
We appreciate for your review. We hope to get the chance to welcome you back again during your next stay in Salzburg, it will be a pleasure for us.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
19.05.25
100%
Wir kommen immer wieder sehr gerne zu Euch, sind schon jahrelang bei Euch Kundschaften!
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Bar100 / 100
- Price100 / 100
Liebes Ehepaar Maier,
vielen herzlichen Dank für Ihre herzlichen und motivierenden Worte. Wir freuen uns, dass es Ihnen bei uns stets so gut gefällt, sodass wir Sie regelmäßig und jahrelang schon in unserem Haus begrüßen dürfen. Ihre lobenden Worte haben wir gerne an das gesamte Team des H+ Hotels weitergegeben und hoffen auf ein baldiges Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
19.05.25
93%
TOO GOOD
- Room100 / 100
- Cleanliness80 / 100
- Service100 / 100
- Price80 / 100
- Breakfast100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Dear Ganesh Sunder,
It is fantastic to hear that you enjoyed your time with us at H+ Hotel. We are thrilled that our friendly staff and plethora of exceptional amenities impressed you! Thank you for your thoughtful review, and we hope you will come back to see us again the next time you are in Salzburg!
Sincerely,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
18.05.25
100%
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Breakfast100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
da senden wir gerne bereits heute erneut ein: "Herzlich willkommen". :-) Super zu wissen, dass es Ihnen im H+ Hotel Salzburg gefallen hat und wir rundum überzeugt haben.
Viele liebe Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
18.05.25
90%
We enjoyed our stay at H+ Hotel in Salzburg, although it was a very short stay. I would recommend this hotel based on the rooms, the location, breakfast with a view, and it's helpful and friendly staff.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price80 / 100
Dear Flo,
Thank you very much for your positive feedback on your short stay at our H+ Hotel in Salzburg. We are delighted that you enjoyed our rooms, the location, and the breakfast with a view, and that you praised our helpful and friendly staff. We are also very pleased that you appreciated the hotel's proximity to public transport and central location. We thank you for your recommendation and hope to welcome you back soon to perhaps show you more of our amenities.
Best regards from Salzburg,
Your H-Hotels team, Christina Dinklage - Online Reputation Manager
17.05.25
97%
Sehr gutes Hotel. Werden wir weiterempfehlen. Waren schon mehrmals bei Ihnen. Immer sehr zufrieden.
- Room100 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service100 / 100
- Breakfast100 / 100
- Bar100 / 100
- Price100 / 100
Liebe Gäste,
besten Dank für Ihre sehr schöne Bewertung und Ihren Besuch im H+ Hotel Salzburg. Wir freuen uns sehr, dass Ihnen Ihr erneuter Aufenthalt bei uns wieder gut gefallen hat. Vielen Dank für Ihre freundlichen Worte - so macht das Arbeiten Spaß und motiviert das Team. Wir danken Ihnen für Ihre Empfehlung und freuen uns auf ein Wiedersehen im H+ Hotel Salzburg!
Mit herzlichen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
16.05.25
93%
Es ist halt am Bahnhof, das haben wir aber gewußt, hotel können wir auch von Deutschland, Köln zum Beispiel.
Was aber sehr notwendig bei ihren hotel wäre die Bestuhlung im Speiseraum austauschen, die Stühle sind total kaputt
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
- Price80 / 100
Lieber Gast,
vielen herzlichen Dank für Ihre freundliche Bewertung und Ihre Anmerkungen. Wir freuen uns, dass es Ihnen bei uns gefallen hat und hoffen, dass wir bei Ihrem nächsten Aufenthalt wieder Ihre erste Wahl sein werden. Bis dahin wünschen wir Ihnen eine gute Zeit.
Mit herzlichen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
16.05.25
88%
- Room80 / 100
- Cleanliness80 / 100
- Service100 / 100
- Price80 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Liebe Anna,
wir danken Ihnen, dass Sie Gast in unserem H+ Hotel Salzburg waren und dieses so schön bewertet haben. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen und heißen Sie schon heute "Herzlich Willkommen"!
Freundlichst grüßt Sie,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
15.05.25
100%
alles war bestens
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN100 / 100
- Price100 / 100
Lieber Gast,
danke für Ihre wunderbare Bewertung. Es freut uns sehr, dass wir Sie wunschlos glücklich machen konnten. Wir hoffen, Sie auch weiterhin als Gast in Salzburg begrüßen zu können.
Alles Gute und viele Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
15.05.25
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