Vélemények: H2 Hotel Budapest
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Értékelés-összesítő: Vendégeink véleménye a következőről: H2 Hotel Budapest
Átlag 2981 értékelésből
Vendégvélemények:
"Nagyon barátságos személyzet" mondta 802 vendég
"Nagyon kellemes szobák" - mondta 805 vendég
"Nagyon gazdag reggeli" - mondta 679 vendég
"Ideális elhelyezkedés" mondta 816 vendég
"Tökéletes ár" mondta 801 vendég
68%
Experiencia satisfactoria en general, puestos a mejorar incluiría una pequeña nevera en la habitación.
En referencia a la limpieza sin ser mala, es muy justita, es un punto a mejorar.
En referencia también al desayuno también es bastante justito, pero aceptable.
- Szoba60 / 100
- Tisztaság40 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok100 / 100
- Ár80 / 100
- Reggeli60 / 100
- Étterem60 / 100
- Wifi / WLAN100 / 100
Dear Joaquin,
Thank you for choosing our hotel for your recent stay in Budapest and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
21.04.24
77%
Ok
- Szoba80 / 100
- Tisztaság80 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok80 / 100
- Ár80 / 100
- Reggeli80 / 100
- Étterem60 / 100
- Wifi / WLAN80 / 100
Dear Mario,
Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
18.04.24
70%
Bien
- Szoba80 / 100
- Tisztaság40 / 100
- Szolgáltatás40 / 100
- Közlekedési kapcsolatok100 / 100
- Ár80 / 100
- Reggeli80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for choosing our modern hotel for your recent abidance and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.04.24
80%
Vey nice hotel. Excellent location. Only complaint was pillows which were very thin and single duvet on double bed which I found strange
- Szoba80 / 100
- Tisztaság80 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok80 / 100
- Ár80 / 100
- Reggeli80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
12.04.24
80%
Good location.
- Szoba60 / 100
- Tisztaság80 / 100
- Szolgáltatás60 / 100
- Közlekedési kapcsolatok100 / 100
- Ár80 / 100
- Reggeli100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thanks a lot for rating on your recent abidance at our Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
07.04.24
80%
Really good location. Friendly staff and very clean. Bed was very uncomfortable and the bathroom was very strange with the mirror settings but we enjoyed our stay.
- Szoba60 / 100
- Tisztaság80 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok100 / 100
- Ár80 / 100
- Reggeli80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
05.04.24
68%
Hat alles gepasst, super Lage, Zimmer auch in Ordnung. Der Wasserabfluß der Dusche hat nicht richtig funktioniert und konnte auch während unseres Aufenthalts nicht behoben werden. Frühstück könnte besser sein.
- Szoba60 / 100
- Tisztaság80 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok60 / 100
- Ár80 / 100
- Reggeli60 / 100
- Étterem60 / 100
- Wifi / WLAN100 / 100
Lieber Herr Marc Lehner,
es freut uns sehr, dass Sie sich die Zeit genommen haben, uns die während Ihres Aufenthaltes gesammelten Eindrücke zu schildern. Wir hoffen, Sie bei Ihrem nächsten Besuch restlos überzeugen zu können und wünschen Ihnen bis dahin alles Gute!
Mit herzlichen Grüßen aus Budapest,
Ihr Team von den H-Hotels,
Anika Müller - Online Reputation Manager
04.04.24
76%
The overall experience is good. Our room was very clean and comfortable. The staff is very prepared, kind and polite. We asked for a taxi transfer from the airport the first day, but in order to book it you have to call one day in advance, so they're not very flexible. The real problem was the breakfast: we were always in the main room at 09h00 am during all our stay, and there were more than 60 people at this time. We know that the hotel is very big and there are a lot of guests, but the room isn't big enough to accomodate all of us. The buffet is very poor because there is a wide range of bread and that's all. Some ham and salami, a bowl of wurstel, and some sauces. In addition, there aren't waiter anywhere so if you have a problem you can't ask anybody and these few dishes are not replaced or filled. It was a disaster and it was a disaster because you can't spend two hours in the breakfast room to eat something, it's unthinkable, really uncomfortable and disappointing!
- Szoba100 / 100
- Tisztaság100 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok60 / 100
- Ár80 / 100
- Reggeli40 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for your honest feedback and for taking the time to share your experiences. We are pleased to hear that you were satisfied with the cleanliness and comfort of your room, as well as with the preparedness and kindness of our staff.
We sincerely apologize for the inconvenience you experienced during breakfast. It is our goal to provide all guests with a pleasant and seamless experience, and we regret that we did not meet your expectations in this area.
We take your feedback very seriously and will ensure that your concerns regarding the size of the breakfast room and the food selection are communicated to the relevant teams. Your comments will help us improve our service and ensure that such issues are avoided in the future.
We apologize for any inconvenience you experienced during your stay and hope that you will give us the opportunity to convince you of our service in the future. If you have any further concerns or would like to provide additional details, please feel free to contact us at any time. Thank you for your support and understanding.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
02.04.24
66%
Ok
- Szoba80 / 100
- Tisztaság80 / 100
- Szolgáltatás60 / 100
- Közlekedési kapcsolatok60 / 100
- Ár60 / 100
- Reggeli60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
thank you very much for taking the time to review your stay. We are looking forward to welcoming you soon again!
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
02.04.24
80%
Buono
- Szoba80 / 100
- Tisztaság80 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok80 / 100
- Ár80 / 100
- Reggeli80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
thank you very much for taking the time to review your stay. We are looking forward to welcoming you soon again!
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
31.03.24
76%
Buono
- Szoba80 / 100
- Tisztaság80 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok80 / 100
- Ár80 / 100
- Reggeli60 / 100
- Wifi / WLAN60 / 100
Dear Ombretta,
Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition!
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
27.03.24
73%
Hotel bien ubicado, la decoración actual y agradable. Dos grandes deficiencias; el desayuno muy poco varíado especialmente la bollería, el otro aspecto es la habitación, de de minalista, no tienes ningún sitio donde guardar tu ropa, tienes la sensación de desorden desagradable
- Szoba60 / 100
- Tisztaság100 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok80 / 100
- Ár80 / 100
- Reggeli40 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We are delighted that you chose us as your host in Budapest and we thank you for your praise about our location. On the other hand we are sorry that we couldn't fully convince you of all our amenities. Our goal is not only meet the needs of each guest we serve, but to exceed the expectations to make your stay as pleasant and comfortable as possible. Thank you again for your comments! Again I apologize for any inconvenience during your stay. I hope to be of service to you in the future and look forward to seeing you again!
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
26.03.24
76%
Es ist ein modernes Hotel mit gut eingerichteten Zimmern und super Lage.
- Szoba80 / 100
- Tisztaság80 / 100
- Szolgáltatás60 / 100
- Közlekedési kapcsolatok100 / 100
- Ár80 / 100
- Reggeli60 / 100
- Wifi / WLAN60 / 100
Lieber Gast,
danke, dass Sie sich die Mühe machten, Ihre Eindrücke zum Aufenthalt in unserem Hause mit uns zu teilen. Wir sind froh, dass es Ihnen bei uns gefallen hat und unsere Annehmlichkeiten überzeugten. Schade nur, dass wir Sie nicht in jeglicher Hinsicht begeistern konnten. Ihre Anmerkung zum Check In, für welche wir uns aufrichtig entschuldigen und Ihnen zu 100% zustimmen, werden wir umgehend mit unserem Team besprechen, denn so etwas, wie von Ihnen beschrieben, darf einfach nicht passieren. Hoffentlich besuchen Sie uns eines Tages erneut, damit wir die Möglichkeit haben, uns von einer besseren Seite zu zeigen.
Mit herzlichen Grüßen aus Budapest,
Ihr Team von den H-Hotels,
Anika Müller - Online Reputation Manager
25.03.24
80%
The room service should clean early not late. I travel a lot and never been to a hotel where u go out in the morning and come by 3pm and the room is not cleaned
- Szoba60 / 100
- Tisztaság100 / 100
- Szolgáltatás60 / 100
- Közlekedési kapcsolatok100 / 100
- Ár60 / 100
- Reggeli100 / 100
- Wifi / WLAN80 / 100
Dear Keith,
We would like to thank you for your online review regarding to your stay. At the same time we regret that we didn't fully satisfy your expectations. Please excuse this experience, but we only clean the rooms of those who arrive after 3 p.m. and therefore there may be a delay. During your next visit we would be pleased to convince you of our high level standard and hope to welcome you back someday.
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
24.03.24
66%
Satisfactoria en cuanto a situación del hotel, trato del personal de la recepción. Insatisfactoria en cuanto a la limpieza y gestión de la zonas del desayuno y con el personal del restaurante.
- Szoba80 / 100
- Tisztaság60 / 100
- Szolgáltatás60 / 100
- Közlekedési kapcsolatok80 / 100
- Ár60 / 100
- Reggeli60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for staying at our modern hotel again and for taking the time to review your experiences. We are glad that you overall enjoyed your abidance with us although we regret that not everything was to your full satisfaction. We kindly ask you to accept our apologies for the deficient tidiness in your room as it certainly isn’t part of our norm quality level and usual neatness. Please be assured that we will consult our head of department to ensure that impeccable cleanliness is given at all times. Hopefully you will give us another opportunity to prove our excellent service features in every aspect during a future visit.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
20.03.24
73%
Tutto ottimo tranne la colazione e relativo servizio.
Poca scelta di pietanze dolci e servizio pressoché inesistente, spesso è stato difficile trovare un tavolo pulito.
- Szoba80 / 100
- Tisztaság80 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok80 / 100
- Ár80 / 100
- Reggeli40 / 100
- Wifi / WLAN80 / 100
Dear Claudia,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
19.03.24
73%
It was fine
- Szoba60 / 100
- Tisztaság80 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok80 / 100
- Ár60 / 100
- Reggeli80 / 100
- Wifi / WLAN60 / 100
Dear Vanja,
We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
18.03.24
70%
Das Frühstück war nicht so gut. Leider wenig Auswahl für Vegetarier und geschmacklich war es leider eher unterm Durchschnitt.
Das Personal hätte auch öfter auf Sauberkeit der Tische achten müssen.
- Szoba80 / 100
- Tisztaság80 / 100
- Szolgáltatás60 / 100
- Közlekedési kapcsolatok100 / 100
- Ár60 / 100
- Reggeli40 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
wir bedauern zutiefst, Ihren Erwartungen an einen erholsamen Aufenthalt in unserem H2 Hotel nicht entsprochen zu haben. Ihr Feedback wissen wir daher zu schätzen, da es für uns sehr hilfreich ist, tägliche Optimierungsprozesse erfolgreich umzusetzen. Bitte entschuldigen Sie all die Unannehmlichkeiten, welche Ihnen aufgrund genannter Kritikpunkte entstanden sind und seien Sie versichert, dass wir Ihre Anmerkungen mit den zuständigen Abteilungsleitern besprechen, damit Geschehnisse, wie von Ihnen beschrieben, in Zukunft nicht noch einmal vorkommen. Das Wohl unserer Gäste liegt uns wirklich sehr am Herzen und wir arbeiten täglich daran, unserem hohen Standard zu entsprechen. Demnach hoffen wir auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten und Sie vom hohen Qualitätsniveau unseres Hauses in jeglicher Hinsicht zu überzeugen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
08.03.24
80%
Not bad but room was really small, with no cupboards or drawers. TV not aligned with the bed is a drawback.
- Szoba60 / 100
- Tisztaság100 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok60 / 100
- Ár80 / 100
- Reggeli100 / 100
- Wifi / WLAN80 / 100
Dear Brentini,
We are glad that you enjoyed your time with us and we appreciate your good rating as a result of your mostly positive impressions. During your next stay we would like to convince you of our quality level in every aspect and hope to meet again someday.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.03.24
74%
enjoyed our stay clean hotel, i thought breakfast was nice but staff at that time could have been bit more helpful. it was a shame that the rooms didnt have kettle and also English ordinary tea bags in the bistro.
- Szoba80 / 100
- Tisztaság80 / 100
- Szolgáltatás80 / 100
- Közlekedési kapcsolatok60 / 100
- Ár80 / 100
- Reggeli60 / 100
- Étterem80 / 100
- Wifi / WLAN60 / 100
Dear Guest,
Thank you for reviewing your recent stay at our hotel. We are grateful for your kind feedback confirming your overall positive experiences but at the same time we regret that not everything met your expectations. Next time please just ask us for a kettle to take up to your room. We will be happy to provide it for you and we hope to meet again someday for an even more enjoyable abidance.
Best wishes,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
05.03.24
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