Seating area in the lobby of the H4 Hotel Berlin Alexanderplatz - Official website
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Reviews: H4 Hotel Berlin Alexanderplatz

Find out what guests think of the H4 Hotel Berlin Alexanderplatz. 

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Evaluation overview: What our guests say about the H4 Hotel Berlin Alexanderplatz

Overall rating from 2677 evaluations

Our latest ratings:

2185 evaluations, show
440 evaluations, show
46 evaluations, show
6 evaluations, show
0 evaluations, 

Guest statements:

937 guests said „Very good price

1097 guests said „Optimal location

1010 guests said „Very cozy rooms

1051 guests said „Very competent staff

656 guests said „Fabulous breakfast

Detailed evaluations

Overall

Room

Cleanliness

Location

Price

Service

Breakfast

Restaurant

Bar

Conference / Banquet


100%

From: Jessica10.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Jessica, We are grateful for your amazing rating and delighted to know that your stay at our hotel was such a success. Please come back soon for another lovely abidance with us in the heart of Berlin. Warmest regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


86%

From: Josephine10.08.24

Nice quiet rooms, they looked a bit worn down because of doors falling of their hinges and the stained carpet. I'd also prefer a real door to the bathroom, it's not very romantic to hear everything your partner is up to in there. Long breakfast times which were great.
  • Room
    80 / 100
  • Location
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Josephine, Thank you for your recent stay and kind feedback. We are glad to know that you enjoyed your time with us. However we apologize for mentioned issues. Please rest assured that your room will be checked immediately and worn furniture or stained furnishing replaced. We are also happy to let you know that currently we are planning an extensive modernization of our entire hotel. Hopefully we will meet again someday for a more delightful abidance. Until then we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


96%

From: anonymous10.08.24

Really enjoyed staying here. The beds are so comfortable, staff is so nice, amenities are great. Would have loved a mini fridge or microwave in the room though. Overall had a very pleasant stay, would definitely come again!
  • Room
    100 / 100
  • Location
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are happy that you enjoyed your vacations with us and we would like to thank you for sharing your kind thoughts. How great to know that our conveniences as well as super service features were to your satisfaction and made your stay delightful. The carpet as well as chair in your room will be checked and we look forward to your next visit. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


100%

From: Gary10.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Gary, We are thrilled about your amazing rating and delighted to know that your stay at our H4 Hotel in the heart of Berlin was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


85%

From: Poul10.08.24

Godt
  • Room
    80 / 100
  • Location
    80 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
  • Bar
    80 / 100
  • Price
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Poul, Thanks a lot for rating on your recent abidance at our H4 Hotel. We are glad to know that you appreciated our daily efforts and conveniences which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our great quality level. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


83%

From: Cristiano10.08.24

Good
  • Room
    80 / 100
  • Location
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Cristiano, Thank you for choosing our hotel for your recent trip to Berlin and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


100%

From: Giovanni A.10.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Giovanni, ein großes Dankeschön für diese super Bewertung! Toll, dass unser modernes H4 Hotel einen solch positiven Eindruck bei Ihnen hinterlassen hat. Hoffentlich haben wir bald wieder einmal die Gelegenheit, Sie von uns zu begeistern. Wir freuen uns auf Sie! Herzlichst, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


100%

From: Dave10.08.24

Last night in Berlin and I wanted to treat myself, I am a part-time receptionist now, have spent 50 years in the hospitality industry, the staff were friendly and professional, the hotel was in a good area, very clean and comfortable, I will stay again when I am next in Berlin
  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
Dear Dave, Thanks a million for taking the time to share your awesome review. We are delighted that you enjoyed a pleasant abidance at our hotel and appreciated our conveniences just as much as our warm hospitality. Your feedback is a super motivation for our entire team as it confirms that our daily efforts bring memorable experiences. We already look forward to your next visit. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


100%

From: anonymous09.08.24

Nice and tidy
  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thanks a million for posting a fabulous review of your recent abidance at our modern hotel. We are delighted that you enjoyed a pleasant time with us and experienced an attentive service throughout. Please come back soon for another lovely stay in the heart of Berlin. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


93%

From: Stefania09.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Stefania, How lovely to know that you enjoyed a pleasant time with us and appreciated our personalized service features just as much as the great conveniences. We are thankful for your super rating and we already look forward to enable your future visit just as or even more delightful. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


92%

From: anonymous09.08.24

Schönes modernes Hotel, in zentraler Lage und zu einem angemessenem Preis
  • Room
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, für Ihren Aufenthalt und die daraus resultierende super Bewertung möchten wir Ihnen ganz herzlich danken. Toll, dass Ihre Zeit bei uns erholsam war und Ihr Feedback entsprechend positiv ausfiel. Hoffentlich dürfen wir Sie schon bald wieder einmal in unserem modernen und zentral gelegenen Hause willkommen heißen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


90%

From: Jochen H.09.08.24

Sehr gut geführtes Hotel in Bestlage, trotzdem ruhig.
  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Jochen, wie schön, dass Sie unser Haus für Ihren Aufenthalt in Berlin gewählt haben und dies auch nicht bereuten. Wir freuen uns über Ihr tolles Feedback und finden es super, dass Sie eine angenehme Zeit bei uns in schickem Ambiente verbrachten. Ihre Anregungen schätzen wir ebenso und nehmen uns diese gern zu Herzen. Über ein Wiedersehen würden wir uns sehr freuen! Mit allerbesten Grüßen, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


92%

From: Omar09.08.24

Excellent.
  • Room
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Omar, Thanks a lot for bringing your great online review to our attention. It was our pleasure to have satisfied your expectations of a delightful stay. We would be happy to welcome you back again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


88%

From: anonymous09.08.24

  • Room
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear guest, We are happy that you had a pleasant stay at our modern city hotel and we would like to thank you for your great rating. Please come back again soon and allow us to enable your future abidance just as enjoyable. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


100%

From: Steinbach09.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Restaurant
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, herzlichen Dank, dass Sie unser Haus in toller zentraler Lage für Ihren Berlin-Aufenthalt wählten und uns mit Ihrer hervorragenden Bewertung wissen lassen, dass Sie sich so richtig wohl gefühlt haben. Schon heute freuen wir uns darauf, Ihren nächsten Besuch genauso angenehm zu gestalten und hoffen auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


83%

From: Violetta I.09.08.24

Allgemein ist es ein angenehmes Hotel mit tollem Frühstück. Mir haben etwas mehr Badezimmerausstattung gefehlt wie auch die Kissen waren etwas durchgelegen. Die Sessel und der Sitz an der Garderobe hatten komische Flecken.
  • Room
    80 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    40 / 100
Liebe Violetta, besten Dank für das freundliche Feedback zu Ihren Aufenthaltserfahrungen in unserem H4 Hotel. Wie schön, dass es Ihnen bei uns gefallen hat und Sie überwiegend positive Eindrücke sammelten. Ihre Anmerkungen schätzen wir ebenso sehr und nehmen uns diese zur Optimierung zu Herzen. Bitte entschuldigen Sie die Unannehmlichkeiten und besuchen uns eines Tages erneut, damit wir Sie vollständig gewinnen können. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


88%

From: Carine09.08.24

very happy with this stay
  • Room
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Carine, Thanks a lot for staying with us and for sharing your lovely thoughts. We are happy that you enjoyed your time at our modern hotel in best central location and we look forward to enable your future visit just as delightful. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


100%

From: Uri09.08.24

Amazing
  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Conference / Banquet
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    40 / 100
Dear Uri, Many thanks for sharing your beautiful review. We are delighted to know that you were impressed by our service quality and conveniences which made your stay that comfortable. Your feedback is a great motivation for us to consistently maintain the standard that you experienced and we look forward to the next opportunity of being your host in the heart of Berlin. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


100%

From: Bengt J.09.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Bengt, We are delighted that the positive impressions of your recent stay made you rate us with amazing 100%. Thanks a million for letting us and our future guests know that you enjoyed a pleasant time at our H4 Hotel. Please recommend us to your friends and come back again someday for another wonderful abidance in the heart of Berlin. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


86%

From: anonymous09.08.24

Very reasonably priced - good quality overall. Hotel staff very welcoming.
  • Room
    80 / 100
  • Location
    80 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear guest, Thank you for posting a great review of your recent stay with us. We appreciate your super rating just as much as your kind words confirming your pleasant time at our H4 Hotel. Please come back soon and let us enable your next visit just as or even more delightful. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


Our Customer Satisfaction Index
89%

Based on 2677 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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