Seating area in the lobby of the H4 Hotel Berlin Alexanderplatz - Official website
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Reviews: H4 Hotel Berlin Alexanderplatz

What our guests are saying...

Find out what guests think of the H4 Hotel Berlin Alexanderplatz. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H4 Hotel Berlin Alexanderplatz

Overall rating from 17068 evaluations

Our latest ratings:
3706 evaluations, show
915 evaluations, show
85 evaluations, show
8 evaluations, show
1 evaluations, show
Guest statements:

4829 guests said „Very good hotel

4581 guests said „Optimal location

4373 guests said „Very cozy rooms

3396 guests said „Very competent staff

3160 guests said „Fabulous breakfast

Detailed evaluations

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

Bar

Conference / Banquet


20%

From: Amber G.30.05.18

I had the worst experience ever: 1) the room smelt like smoke - people have been smoking in the room for sure and it hasn't been cleaned 2) Airco wasn't working and I had WINTER blankets - I had to sleep under my own scarf because the blankets were too hot 3) I forgot my watch and a toy-shark in the hotel. I know where I left them and the house keeping "couldn't find it" when I called for it. Worst experience, would not recommend. I paid 300EUR for two nights which was not worth it.
  • Cleanliness
    20 / 100
  • Location
    20 / 100
  • Price
    20 / 100
  • Room
    20 / 100
  • Staff friendliness
    20 / 100

30.05.18


Our Customer Satisfaction Index
85%

Based on 17068 ratings out of 22 portals

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?
All reviews
  • Customer Alliance90%
  • Agoda84%
  • Atrapalo68%
  • Booking.com86%
  • Ctrip94%
  • Despegar.com88%
  • Expedia88%
  • Facebook100%
  • Google90%
  • HolidayCheck82%
  • Hotel.de82%
  • Hotelreservierung.de84%
  • Hotels.com89%
  • HRS83%
  • Kurzurlaub88%
  • Logitravel80%
  • Orbitz80%
  • Petit Futé60%
  • TopHotels.ru100%
  • Travelocity100%
  • TrustYou86%
  • Zoover85%
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