Reviews: H+ Hotel Salzburg
What our guests are saying...
Find out what guests think of the H+ Hotel Salzburg. Here we show you an overview of the hotel reviews.
Book directly here with our Best Price Guarantee and take advantage of exclusive benefits.
Evaluation overview: What our guests say about the H+ Hotel Salzburg
Overall rating from 1449 evaluations
Guest statements:
690 guests said "optimal location"
661 guests said "Very helpful staff"
667 guests said "excellent hotel"
648 guests said "very nice rooms"
374 guests said "fabulous breakfast"
76%
Overall a nice stay except the disappointment about the not very responsible reply of the manager to our complaint.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service60 / 100
- Price60 / 100
Dear Lai,
We are sorry to hear that your expectations were not met, as our guest experience is our most valued asset. We are always looking to improve the guest experience, so we will be sure to look into the issues you mentioned. On behalf of our entire team, we wish you happy travels ahead.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
06.09.25
90%
It was nice.
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Price80 / 100
Dear Eva-Lena,
Thank you very much for your wonderful review! Your feedback is very much appreciated, and it would be fantastic to welcome you back soon!
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
05.09.25
96%
Excellent on all levels.
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price80 / 100
Dear guest,
Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the H+ Hotel Salzburg. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again.
Sincerely,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
05.09.25
63%
the location of the hotel is very good but the rooms messed sevral things like frige and bad AC
- Room20 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price80 / 100
- Breakfast20 / 100
- Location60 / 100
- Wifi / WLAN60 / 100
Dear Ahmad,
Thank you very much for your honest feedback. We're glad to hear you appreciated our convenient location and the cleanliness of your hotel. We’re sorry that some aspects of your stay did not meet your expectations. Kindly note that all amenities and services provided are listed in the official hotel description, and we always aim to be as transparent as possible. Nonetheless, we truly value your suggestions. We hope to have the opportunity to welcome you again in the future and provide you with an even better experience.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
05.09.25
100%
perfect location in salzburg
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
Dear Harsh Shah,
Thank you for the generous review of the H+ Hotel Salzburg. We are glad you had a great stay and that you loved our great location. It was a pleasure hosting you, and we look forward to your next visit.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
05.09.25
88%
excellent
spa was great
- Room80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price60 / 100
- Location100 / 100
- Wifi / WLAN60 / 100
Dear guest,
Many thanks for choosing our hotel for your recent trip. We are happy that because of your positive experiences you gave us a great rating and we already look forward to enabling your next stay just as or even more enjoyable.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
04.09.25
96%
Sehr gut
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Price80 / 100
Lieber Gast,
herzlichen Dank für Ihre super Bewertung. Es freut uns sehr, dass unser H+ Hotel Salzburg Ihren Geschmack in allen Bereichen getroffen hat und wir Sie von unseren Service Dienstleistungen überzeugen konnten. Gern heißen wir Sie bald wieder Willkommen und wünschen Ihnen bis dahin eine schöne Zeit.
Viele Grüße aus Salzburg,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
04.09.25
86%
Sehr freundlicher Empfang, freundliche Mitarbeiter.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service100 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Lieber Gast,
wir freuen uns sehr, dass Sie Ihren Aufenthalt im H+ Hotel Salzburg genossen haben und umso mehr über Ihre lobenden Worte über unsere freundlichen Mitarbeiter. Ihre Komplimente geben wir gerne an unser gesamtes Team weiter und freuen uns alle sehr, Sie bald wieder im H+ Hotel Salzburg begrüßen und verwöhnen zu dürfen.
Freundliche Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
31.08.25
96%
Great
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast80 / 100
- Price100 / 100
Dear guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Salzburg!
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
31.08.25
80%
Gutes Hotel neben Bahnhof,
Unkompliziert, sauber , leider Frühstück mehr für Asiaten, als für Österreicher
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Breakfast40 / 100
- Price80 / 100
Lieber Gast,
vielen Dank für Ihre Bewertung des Aufenthalts in unserem H+ Hotel Salzburg. Wir freuen uns, dass Sie sich insgesamt wohlgefühlt haben und eine angenehme Zeit verbracht haben. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit!
Herzliche Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
30.08.25
100%
호텔 직원들이 매우 친절하고, 도움을 주기 위하여 노력하고 있다는 것을 느낄 수 있었습니다. 프론트 데스크 직원들 2명과 레스토랑 직원 1명으로부터 각각 개인적인 도움을 받을 일이 있었는데, 모두 성실하게 제 요청을 듣고 도와주었던 점이 돋보였습니다. 방 크기나 조식 등도 적절하고, 호텔 위치가 역 바로 앞에 있고, 다른 가게들과 인접해 있던 것도 좋았습니다.
I could feel that the hotel staff were very friendly and made genuine efforts to be helpful. On separate occasions, I received personal assistance from two front desk staff members and one restaurant staff member, and all of them stood out for listening attentively to my requests and helping me sincerely. The room size and breakfast were also appropriate, and I appreciated that the hotel was located right in front of the station and close to other shops.
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price100 / 100
Dear guest,
Thank you for your kind review. It is good to hear that you had a pleasant stay at our hotel. Gladly we will forward your beautiful praise to our colleagues and already look forward to enabling your future visit just as wonderful. We would be pleased to welcome you again soon.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
30.08.25
76%
O:K.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
- Price60 / 100
Lieber Gast,
wie schön, dass wir Ihren Wünschen und Vorstellungen größtenteils gerecht werden konnten und Sie eine angenehme Zeit bei uns verbracht haben. Über ein Wiedersehen würde sich unser Team sehr freuen.
Freundlichst grüßt Sie,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
29.08.25
100%
goojde reception
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Dear Guests,
Thank you for the great review and lovely words about your stay in our H+ Hotel Salzburg!We are glad that you enjoyed your stay and hope to see you again very soon.
Kind regards,
Your H-Hotels Team,
Fabienne Lennert - Online Reputation Manager West
29.08.25
96%
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price80 / 100
- Breakfast100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
wir sind begeistert, dass Sie mit Ihrem Aufenthalt in unserem Hause rundum zufrieden waren. Ihre fantastische Bewertung, für welche wir Ihnen von Herzen danken, ist für uns ein super Beweis, sowie Ansporn, auf unserem bisherigen hohen Qualitätsniveau weiterzuarbeiten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Salzburg sein.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
28.08.25
86%
good more optiomd too much same oats ect
- Room80 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price80 / 100
- Breakfast80 / 100
- Location80 / 100
Dear Donna,
Many thanks for giving your recent stay a super rating which confirms your appreciation for our service features and comfort. It was our pleasure to have met your idea of feel-good atmosphere in almost every aspect and we look forward to enable your next abidance just as or even more pleasant.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
28.08.25
96%
Excellent
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
- Price100 / 100
Dear Guest,
We are delighted to hear that you had an excellent experience with us and were completely satisfied. It's especially nice that you praised our room, the cleanliness, and the friendliness of our staff so positively.
Thank you very much for your high recommendation rate – that is the best confirmation for us. We would be delighted to welcome you back on your next stay in Salzburg.
Best regards from Salzburg,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
27.08.25
100%
top
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Dear Karl,
Thank you for your wonderful review! We are delighted that you were so satisfied with your stay with us.
We especially appreciate your kind praise for our team. We will be happy to pass on your lovely comment. It's wonderful to read that you had such a positive experience and felt at home with us.
We hope to welcome you back soon and wish you all the best until then!
Best regards from Salzburg,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
27.08.25
100%
gut
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Dear Tommy,
Thank you for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
26.08.25
60%
It was a little bit basic but Zerina made up for it!
- Room60 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price60 / 100
- Breakfast20 / 100
- Location20 / 100
- Wifi / WLAN60 / 100
Dear Faris Salah,
Thank you for your kind review. It is good to hear that you had a pleasant stay at our hotel. Gladly we will forward your beautiful praise to our colleague and already look forward to enabling your future visit just as wonderful. We would be pleased to welcome you again soon.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
26.08.25
100%
sehr gut einfach
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Lieber Ansar,
ich bedanke mich im Namen des gesamten Teams des H+ Hotels von ganzem Herzen für das durchweg grandiose Feedback. Es macht mich mehr als glücklich, dass Sie eine schöne Zeit in unserem Haus verbracht haben. In der Hoffnung Sie bei Ihrem nächsten Besuch in Salzburg wieder bei uns begrüßen zu dürfen verbleiben wir
mit herzlichen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
26.08.25
Our Customer Satisfaction Index
All reviews