Reviews: H+ Hotel Zürich
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Reviews: H+ Hotel Zürich

What our guests are saying...

Find out what guests think of the H+ Hotel Zürich. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H+ Hotel Zürich

Overall rating from 17225 evaluations

Our latest ratings:
1085 evaluations, show
198 evaluations, show
24 evaluations, show
6 evaluations, show
2 evaluations, show
Guest statements:

1359 guests said "great hotel"

1244 guests said "very pleasant rooms"

1086 guests said "very friendly staff"

557 guests said "very good location"

626 guests said "excellent breakfast"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Conference / Banquet


20%

From: Abdulmohsen20.03.23

The Egyptian receptionist is very bad...and he needs to be taught the basics of reception and hospitality
  • Room
    20 / 100
  • Location
    20 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Price
    20 / 100

20.03.23


20%

From: anonymous01.12.22

Disappointing that the hotel would not reimburse even part of my stay. Took my money and ran. This is ridiculous
  • Room
    20 / 100
  • Location
    20 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Price
    20 / 100
Dear Guest, thank you for your review. We are sorry that we could not meet your expectations for a direct free cancellation of your booking, as you booked a discounted "non-cancellable rate" through a third party, the booking conditions are clearly advertised on this portal and include that a free cancellation or change is not possible. The normal room rate can always be canceled free of charge up to 6 p.m. on the day of arrival. Since the booking conditions provide for it, we cannot cancel free of charge for you directly. These rates are offered by many hotels on a wide variety of booking platforms, so we very much hope that you will give our H+ Hotel the chance to offer you a pleasant stay to prepare. Best Regards, Your H-Hotels team Sergei Rosenberg - Online Reputation Manager

01.12.22


Our Customer Satisfaction Index
84%

Based on 17225 ratings out of 16 portals

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?
All reviews
  • Customer Alliance89%
  • Agoda76%
  • Atrapalo83%
  • Booking.com83%
  • Ctrip86%
  • Expedia86%
  • Facebook60%
  • Google86%
  • HolidayCheck85%
  • Hotel.de80%
  • Hotelreservierung.de80%
  • Hotels.com86%
  • HRS85%
  • TopHotels.ru96%
  • TrustYou83%
  • Yelp50%
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