Reviews: H+ Hotel Zürich
What our guests are saying...
Find out what guests think of the H+ Hotel Zürich. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
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Evaluation overview: What our guests say about the H+ Hotel Zürich
Overall rating from 17225 evaluations
Guest statements:
1359 guests said "great hotel"
1244 guests said "very pleasant rooms"
1086 guests said "very friendly staff"
557 guests said "very good location"
626 guests said "excellent breakfast"
20%
The Egyptian receptionist is very bad...and he needs to be taught the basics of reception and hospitality
- Room20 / 100
- Location20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
20.03.23
20%
Disappointing that the hotel would not reimburse even part of my stay. Took my money and ran. This is ridiculous
- Room20 / 100
- Location20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
Dear Guest,
thank you for your review. We are sorry that we could not meet your expectations for a direct free cancellation of your booking, as you booked a discounted "non-cancellable rate" through a third party, the booking conditions are clearly advertised on this portal and include that a free cancellation or change is not possible. The normal room rate can always be canceled free of charge up to 6 p.m. on the day of arrival. Since the booking conditions provide for it, we cannot cancel free of charge for you directly. These rates are offered by many hotels on a wide variety of booking platforms, so we very much hope that you will give our H+ Hotel the chance to offer you a pleasant stay to prepare.
Best Regards,
Your H-Hotels team
Sergei Rosenberg - Online Reputation Manager
01.12.22
Our Customer Satisfaction Index
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