Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest!

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 1753 evaluations

Our latest ratings:

1391 evaluations, show
302 evaluations, show
44 evaluations, show
16 evaluations, show
1 evaluations, show

Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


88%

From: .16.08.23

  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, How lovely to know that you enjoyed a pleasant stay at our modern hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance. Warmest regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.08.23


88%

From: anonymous15.08.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, How lovely to know that you enjoyed a pleasant stay at our modern city hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance. Warmest regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.08.23


30%

From: anonymous12.08.23

De las peores de mi vida relacion calidad precio. No existen habitaciones familiares, son para grupos de amigos. No fomentan las familias. Normal que no se vean ninos.
  • Room
    20 / 100
  • Cleanliness
    40 / 100
  • Service
    20 / 100
  • Breakfast
    20 / 100
  • Location
    60 / 100
  • Price
    20 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Budapest. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We kindly ask for your understanding in this regard and hope for another opportunity to change your point of view during your future stay. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

12.08.23


20%

From: Ruben10.08.23

No
  • Room
    20 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Location
    20 / 100
  • Price
    20 / 100
  • Wifi / WLAN
    20 / 100
Dear Ruben, Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.08.23


90%

From: Steven09.08.23

Super
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Steven, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

09.08.23


80%

From: anonymous07.08.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    40 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, thank you very much for the good review you gave our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With warm regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

07.08.23


90%

From: anonymous05.08.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    40 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Drogi Gościu, bardzo dziękujemy za fantastyczną recenzję naszego hotelu. Cieszymy się, że podobał Ci się pobyt u nas i mamy nadzieję, że wkrótce powitamy Cię ponownie! Z serdecznymi pozdrowieniami, Zespół H-Hotels, Fabienne Lennert - Online Reputation Manager West

05.08.23


90%

From: Blad05.08.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Drogi Gościu, bardzo dziękujemy za fantastyczną recenzję naszego hotelu. Cieszymy się, że podobał Ci się pobyt u nas i mamy nadzieję, że wkrótce powitamy Cię ponownie! Z serdecznymi pozdrowieniami, Zespół H-Hotels, Fabienne Lennert - Online Reputation Manager West

05.08.23


96%

From: Benedetta05.08.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Gentila Benedetta, la ringraziamo molto per la fantastica recensione che ha dato al nostro hotel. Siamo lieti che si sia trovato bene con noi e speriamo di poterla riaccogliere presto! Con i nostri più cordiali saluti, Il vostro team di H-Hotels, Fabienne Lennert - Responsabile reputazione online Ovest

05.08.23


86%

From: anonymous31.07.23

Vrey good but breakfast not very good
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for rating us after your stay. We are inconsolable that our breakfast didn't meet your expectations. We hope that you will give us another opportunity to convince you of our high level standard and look forward to your next visit. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.07.23


100%

From: anonymous31.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Budapest. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.07.23


83%

From: Julia30.07.23

We would absolutely visit a second time
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Julia, Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

30.07.23


86%

From: Alex29.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    40 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Alex, Thank you very much for choosing our Hotel for your trip and for sharing your impressions with us. We are sorry though that our breakfast have not met your expectations. We would be delighted to welcome you back soon. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

29.07.23


100%

From: anonymous28.07.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for giving your recent stay at our H2 Hotel such a fantastic rating. It shows that our daily efforts were highly appreciated and we couldn't be happier about the fact that you enjoyed your time with us so much. Please recommend us to your friends and come back again someday for another wonderful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.07.23


Our Customer Satisfaction Index
89%

Based on 1753 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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