Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 3005 evaluations

Our latest ratings:
2512 evaluations, show
427 evaluations, show
48 evaluations, show
14 evaluations, show
4 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


100%

From: Johan Z.13.09.22

Nice and relaxing
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Mr. Zetterberg, Many thanks for your recent stay and awesome rating. We are more than happy that you acknowledged our conveniences just as much as our excellent service features which all together made your abidance so delightful. Please recommend us to your friends and visit us again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

13.09.22


93%

From: Emma E.13.09.22

Es war ein schöner Aufenthalt, wir kommen bestimmt wieder
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
Sehr geehrte Frau Eckhart, wir danken Ihnen für Ihre super Bewertung, welche Ihren angenehmen Aufenthalt in unserem Hause widerspiegelt. Mit unserer herzlichen Gastfreundschaft und unserem tollen Service hoffen wir, Sie schon bald wieder einmal bei uns willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

13.09.22


80%

From: Linds12.09.22

Nice modern hotel with helpful and serviceminded people at the front desk. I missed having two pillows each in the bed, so that could have been better. Nice breakfast with different choices. One minus was that some things ran out at breakfast and my experience was that tings were not refilled, which meant that you either had to rush to take things or simply did not get certain things. Maybe it was different if you ate before 09.30. The hotels location was superb, close to Donau, close to the town centre, to the shuttlebus to the airport and close to many Nice restaurants.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Linds, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.09.22


76%

From: anonymous12.09.22

Okay
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, We are grateful for your good rating and glad to know that your recent stay at our H2 Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful. Warm regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.09.22


100%

From: Aleksandra12.09.22

Divan boravak u centru Budimpeste
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Aleksandra, Thank you for choosing our modern hotel for your recent abidance and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.09.22


93%

From: anonymous12.09.22

einfach perfekt
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
Lieber Gast, wir freuen uns, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen dafür, eine entsprechend gute Bewertung abgegeben zu haben. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein, um Ihre Eindrücke noch weiter zu verbessern. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

12.09.22


100%

From: Raymond C.12.09.22

I would like to thank the whole staff that works at H2 Hotel in Budapest for the sterling and impeccable service they provided me with while I stayed at the hotel. The hotel is located very well in the vicinity of the major historical and famous sites at just a walking distance. The staff helped me with all my inquiries and they suggested to me the best tours to take , restaurants to choose according to the speciality that I wanted etc. I would not hesitate to recommend this hotel and I hope to come over to Hungary to see again the beautiful city. So thank you once again for making my holiday a truly amazing one !
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
Dear Raymond, Thanks a lot for giving your recent stay at our hotel a super rating. We are happy that you enjoyed a pleasant time with us and experienced high comfort as well as an attentive service. Please come back again someday and allow us to enable your abidance just as or even more delightful. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.09.22


100%

From: Steve11.09.22

Das Hotel macht einen sehr modernen und frischen Eindruck. Das Personal ist super freundlich und hilfsbereit. Die Zimmer sind sehr sauber und bestens ausgestattet. Das Frühstück ist umfangreich, frisch und lecker. Daher insgesamt sehr empfehlenswert!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Lieber Steve, Ihre grandiose Bewertung, welche ihren gelungenen Aufenthalt in unserem Hause widerspiegelt, haben wir mit Freude zur Kenntnis genommen und bedanken uns dafür von Herzen. Um Sie auf's Neue zu begeistern hoffen wir, Sie schon bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

11.09.22


60%

From: anonymous11.09.22

Im Zimmer erwarte ich zum Ablegen der Kleidung einen Kleiderschrank sowie für einen Safe für die Aufbewahrung meiner Wertgegenstände
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    40 / 100
  • Transport links
    80 / 100
  • Price
    40 / 100
  • Breakfast
    60 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt in unserem modernen Hotel und die daraus resultierende Bewertung. Gern möchten wir Sie darüber informieren, dass unsere Rezeption, welche 24 Stunden besetzt ist, eine Vielzahl an Safes zur kostenfreien Nutzung für unsere Gäste bereithält. Hoffentlich dürfen wir eines Tages erneut Ihr Gastgeber sein, um Sie mit den Vorzügen unseres Hauses vollständig zu gewinnen. Herzliche Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

11.09.22


100%

From: Nicola R.10.09.22

Hotel e personale impeccabile. Molto comodo per ogni spostamento; centralissimo. Meglio di così non ci poteva capitare.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Mr. Raspone, Thanks a million for giving your recent abidance at our comfortable hotel such a fabulous rating. We are delighted that you enjoyed a great time with us and experienced an attentive service throughout. Please recommend us to your friends and come back soon for another memorable stay in nice ambience. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.09.22


100%

From: Giacomo10.09.22

Ottimo in tutto
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
Dear Giacomo, We are thrilled how much you enjoyed your abidance at our hotel and we would like to thank you for your amazing rating. How lovely to know that our comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.09.22


96%

From: Keppens R.10.09.22

It was very nice to stay here. Certainly the environment around the hotel is very beautiful.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Guest, Thanks a million for the amazing rating on your recent stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.09.22


73%

From: Cinzia10.09.22

Buono
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Cinzia, Regarding to your 73% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of our amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.09.22


86%

From: Giusi10.09.22

Ottimo
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Giusi, Many thanks for choosing our hotel for your recent trip. We are happy that because of your positive experiences you gave us a great rating and we already look forward to enable your next stay just as or even more enjoyable. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.09.22


80%

From: Lecomte09.09.22

Très bien
  • Room
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for letting us know that your stay at our hotel was associated with overall positive impressions. We appreciate your good rating but to fully convince you of our great hospitality we hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

09.09.22


53%

From: anonymous07.09.22

OK
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    20 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.09.22


71%

From: Catalin d.07.09.22

It was not what we expect. The receptionist lie to us and act like an insensible person. Never again in your hotel for this reason.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    80 / 100
Dear Mr. Dieac, What a pity that you gave your recent stay only 71%. We are working hard each day to satisfy our guests expectations and to meet the quality level of our H2 Hotel in every aspect. Therefore we regret not to have fully reached your conception of a pleasant abidance. Please accept our apologies for any inconveniences that may have occurred but to improve our service features and quality norm a constructive feedback is important for us. We sincerely hope for another opportunity to change your point of view and convince you of our great hospitality during a future visit. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.09.22


80%

From: Matthias07.09.22

Es gab im Hotel wie immer nichts zu beanstanden. Die aktuell nicht so gute Nahverkehrsanbindung liegt an Straßenbauarbeiten.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Lieber Matthias, wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

07.09.22


90%

From: Tomic D.07.09.22

Super
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
Dear Mr. Darko, We are happy that the positive impressions of your recent stay made you leave us a great rating. How lovely to know that our modern comfort as well as guest oriented service met your expectation of a pleasant abidance. Please come back again someday and allow us to enable your time at our H2 Hotel just as or even more delightful. Best wishes, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.09.22


93%

From: Jane07.09.22

Great
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
Dear Jane, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.09.22


Our Customer Satisfaction Index
90%

Based on 3005 ratings

Certificate from:
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  • Evaluations from real guests without manipulating

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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