Reviews: H4 Hotel Wyndham Paris Pleyel Resort
Here you will find the reviews for the H4 Hotel Wyndham Paris Pleyel Resort.
See for yourself one of the newest hotels in Paris: with a fantastic panorama, excellent facilities and an impressive location in the Tour Pleyel in the Saint-Denis district.
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Evaluation overview: What our guests say about the H4 Hotel Wyndham Paris Pleyel Resort
Overall rating from 682 evaluations
Guest statements:
"Very friendly service"
"Very good price / performance ratio"
"Beautiful rooms"
"Very nice location"
"Great new hotel"
80%
Everything was great. There was some confusion when checking in which created a half hour delay other than that , everything was lovely
- How are you enjoying your stay?80 / 100
Bonjour Rubaina,
Un grand merci pour votre retour ! Nous sommes ravis d'apprendre que votre séjour fut parfait. Nous sommes sincèrement navrés s'il y a eu une confusion lors de votre check in, nous vous remercions pour votre patience.
Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.
Margaux MARY
Front of house manager
07.03.25
76%
déçue par difficultés compréhension avec le personnel de l'accueil qui maîtrisait mal la langue française. Des informations écrites sur des dépliants descriptifs auraient été appréciées.
- Room60 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service80 / 100
- Price60 / 100
Chère Madame Bernard,
Merci d’avoir pris le temps de partager votre expérience. Nous sommes désolés que la communication avec notre personnel à l'accueil ait pu être un point de déception. Nous comprenons l'importance d'une communication claire et fluide et soyez assurée qu'un rappel sera effectué en ce sens auprès de notre équipe.
Nous avons bien noté votre suggestion d'ajouter des informations écrites sur des dépliants descriptifs et nous vous remercions chaleureusement pour cela.
Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir un séjour agréable.
Margaux MARY
Front of house manager
03.03.25
76%
RAS
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service80 / 100
- Breakfast100 / 100
- Price60 / 100
Cher De Vito,
Merci d'avoir pris le temps de partager votre expérience avec nous.
Nous sommes ravis d'entendre que vous avez pleinement apprécié votre séjour parmi nous.
Nous espérons vous revoir très vite parmi nous !
Bien cordialement,
Margaux MARY
Front of house manager
26.02.25
77%
sehr gut
- Room100 / 100
- Cleanliness100 / 100
- Location60 / 100
- Service80 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet60 / 100
- Price80 / 100
Dear Annika,
Thank you for sharing your experience with us.
We are glad to hear you enjoy your stay with us, especially the quality of the room and the staff.
However, we are truly sorry for the lack of description for breakfast product, we will check with our team to modify our labels.
We hope to be welcoming you again in our hotel!
Sincerely,
Margaux MARY
Front of house manager
24.02.25
71%
Das Hotel mit Zimmer, Restaurant, etc. war okay, jedoch viel zu teuer für den Service und die Leistung.
- Room80 / 100
- Cleanliness80 / 100
- Location80 / 100
- Service80 / 100
- Breakfast80 / 100
- Restaurant60 / 100
- Bar60 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet60 / 100
- Price60 / 100
Dear Mister Schaeffler
Thank you for sharing your experience with us regarding your business stay in H4 Hotel Wyndham Paris Pleyel Resort.
We are very delighted to hear that you had a pleasant stay in our tower and you liked our modern rooms.
Your feedback regarding our service and restaurant is really important in order to optimise the quality service of our 4 stars establishment.
We apologise for the inconvenience that you met due to the air conditionning issue. Please be sure that we signaled it directly to our engineering service.
We hope to welcome you again soon and we remain at your disposal in order to take special care of your future stay.
Best regards,
Magdalena FILIOU
Assistant front of house manager
17.02.25
80%
gut, aber nicht den hohen Preis wert.
- Room80 / 100
- Cleanliness80 / 100
- Location100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN80 / 100
- Wellness / Spa80 / 100
- Conference / Banquet60 / 100
- Price40 / 100
Dear Mister Ruppert,
We would like to thank you for taking the time to reply to our guest satisfaction survey.
We are really glad to hear that your appreciated our vegan options in breakfast and our welcoming staff.
We took note of your remarks regarding the light switch and the use of elevators in our tower. We will also let our housekeeping service know about the property of your room.
We would like to inform you that we have recently put at the disposal of our guests a changing room.
We hope to welcome you again soon for a leisure or business stay in order to offer you a more pleasant stay.
Best regards,
Magdalena FILIOU
Assistant Front of House Manager
17.02.25
77%
Schönes Hotel mit guten Zimmer, sehr guten Frühstück, Mittag und Abendessen ok aber nichts besonderes, Konferenzbereich groß, und Workshop Räume sehr gut, große Halle nicht gut geeignet
- Room80 / 100
- Cleanliness100 / 100
- Location60 / 100
- Service100 / 100
- Breakfast80 / 100
- Wifi / WLAN60 / 100
- Conference / Banquet60 / 100
- Price60 / 100
Dear Mr. Braune,
Thank you for sharing your experience with us.
We are really glad to hear that you have enjoyed your stay with us, especially the high quality of our rooms and breakfast.
We also took note that the the hall that you used this time didn't completely fit you and we will let know our sales team in order to propose you a space more adapted to your needs next time.
The entire H4 Hotel Wyndham Paris Pleyel Resort team remains at your entire disposal for your future requests.
Best regards,
Magdalena FILIOU
Assistant Front of house manager
17.02.25
70%
Ein schönes Hotel für Konfernzbesuche, aber auch privaten Aufenthalt. Man merkt es ist noch nicht alles so eingespielt.
- Room100 / 100
- Cleanliness40 / 100
- Location80 / 100
- Service80 / 100
- Breakfast80 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet60 / 100
- Price60 / 100
Dear Mrs Muller,
We would like to thank you for staying with us and sharing your experience. We are happy that you found our hotel convenient for group and individual stay. We appreciate you sharing your concerns and details in order to improve our quality of service.
Do not hesitate to come back to me if you wish to further discuss the matter.
We hope to see you soon !
Margaux MARY
Front of house manager
17.02.25
78%
Big hotel with some technical difficulties in conference center, no direct connection to conference center
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service100 / 100
- Breakfast80 / 100
- Restaurant80 / 100
- Bar60 / 100
- Wifi / WLAN80 / 100
- Wellness / Spa100 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mr Thumer,
Thank you for taking the time to share your experience with us. We are happy that you enjoyed your stay with us. We apologize if you experienced some technical difficulties in our conference center.
We hope to welcome you again very soon.
Best regards,
Margaux MARY
Front of house manager
17.02.25
72%
Ok für Geschäftsreisen, wenn die Zimmer besser wären. Ansonsten zu teuer für das gebotene.
- Room40 / 100
- Cleanliness60 / 100
- Location100 / 100
- Service100 / 100
- Breakfast80 / 100
- Bar100 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet80 / 100
- Price20 / 100
Dear Mr. Lufer,
Thank you for sharing your experience with us.
We are glad to hear that you enjoyed your stay with us, particularly our breakfast buffet and warm welcoming.
We regret to hear that the cleaning service was not up to our standards and the room temperature was not at your convenience. We will investigate further this issue with our engineering service.
Don't hesitate to contact us for your next stay in order to ensure our service is impeccable.
We hope to see you again soon in our establishment !
Sincerely,
Magdalena FILIOU
Assistant front of house manager
17.02.25
72%
Hotel sauber und sehr freundliches Personal aber zu teuer
- Room80 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service100 / 100
- Breakfast60 / 100
- Bar80 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet40 / 100
- Price40 / 100
Dear Mr.Werner,
Thank you for sharing your experience with us.
We are really happy to hear that you enjoyed the confort of our rooms and our staff.
However, we are truly sorry to learn that you found our prices too high, please be assured that your feedback will be shared.
We hope to see you again in our hotel.
Sincerely,
Margaux MARY
Front of house manager
17.02.25
80%
U
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service100 / 100
- Breakfast60 / 100
- Restaurant80 / 100
- Bar40 / 100
- Wifi / WLAN100 / 100
- Wellness / Spa40 / 100
- Price100 / 100
Dear Aurelian-Ioan Dicu,
We would like to thank you for your comment following your stay with us. It is a great satisfaction for us that you have enjoyed your stay with us.
Do not hesitate to come back to me if you need any assistance and we hope to see you soon again at H4 Hotel Wyndham Paris Pleyel Resort.
Best regards,
Margaux MARY
Front of house manager
16.02.25
64%
rather not the best value for money
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service80 / 100
- Breakfast60 / 100
- Restaurant60 / 100
- Bar40 / 100
- Wifi / WLAN60 / 100
- Wellness / Spa80 / 100
- Conference / Banquet40 / 100
- Price60 / 100
Dear Mr Weissinger,
We would like to thank your for your feedback. We are deeply sorry that you have found our value for money was unsatisfactory. Please be assured that we will share your comment with all our team and take your comment into consideration.
We hope that we can welcome you again in the future.
Best regards,
Margaux MARY
Front of house manager
16.02.25
77%
Ok
- Room60 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service80 / 100
- Breakfast100 / 100
- Restaurant100 / 100
- Bar40 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet60 / 100
- Price80 / 100
Dear guest,
Thank you for your feedback. We are truly sorry that your stay did not meet your expectations. Please be assured that the necessary measures will be implemented to avoid any future occcurence.
We hope that we can gain your trust for your future stay with us.
Best regards,
Margaux MARY
Front of house manager
16.02.25
77%
Service im Konferenzbereich (Nachfüllen Milch beim Kaffee, Flaschenöffner etc. ) war nicht gut. Gesamteindruck könnte besser sein.
- Room100 / 100
- Cleanliness100 / 100
- Location100 / 100
- Service60 / 100
- Breakfast100 / 100
- Restaurant60 / 100
- Bar60 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet60 / 100
- Price60 / 100
Dear Mr.Peetz,
Thank you for sharing with us your experience.
We are truly sorry to learn that your experience with the service, in particular with the congress center was not satisfactory.
Please be assured that we will share your feedback to improve our level of service.
Don't hesitate to contact us for your next stay so that we can make sure your stay goes smoothly.
Sincerely,
Margaux MARY
Front of house manager.
16.02.25
64%
Average, quite expensive for the service provided
- Room60 / 100
- Cleanliness100 / 100
- Location80 / 100
- Service60 / 100
- Breakfast40 / 100
- Restaurant40 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mr Amaral,
Thank you for your comment. We are truly sorry if you felt that your stay with us was average, please be assured that your feedback will be taken into account very seriously.
We are happy that your check in was convenient and that our team was able to grant you a late check out. We understand that the closing time of our skybar can be confusing, we do close at midnight but last order is at 11.15 and some days can be slightly different depending on the availability. We are sorry if the information was misleading.
We hope that we will gain your trust back for the future and remain at your disposal.
Best regards,
Margaux MARY
Front of house manager
14.02.25
62%
Elevator system was good, rest of hotel gave a low-budget feeling.
- Room60 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service40 / 100
- Breakfast100 / 100
- Restaurant40 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet80 / 100
- Price40 / 100
Dear Mr Gustafsson,
Thank you for taking the time to share your experience with us. I would like to sincerely apologize if we have given you any feeling of low-budget. Please be assured that we opened a few months ago and take into serious cosideration your feedback.
We are truly sorry again and we hope that we can offer you a better feeling for your next stay. Do not hesitate to contact us in the future if you need any assistance.
Best regards,
Margaux MARY
Front of house manager
14.02.25
74%
Wir haben einen Grossanlass in Ihrem Hotel organisiert. Leider hat ganz vieles nicht geklappt und wir waren insgesammt sehr enttäuscht von ihrem Hotel. Wir haben unser detailliertes Feedback bereits mit Fiona vom Event Mgmt Team besprochen.
- Room60 / 100
- Cleanliness80 / 100
- Location80 / 100
- Service80 / 100
- Breakfast100 / 100
- Restaurant80 / 100
- Bar20 / 100
- Wifi / WLAN100 / 100
- Wellness / Spa100 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Mrs Brunnschweiler,
Thank you for sharing your experience with us. We understand that you had somes issues with the conference center and also shared this with Fiona. We sincerely apologize and hope that we can offer you a better service in the future.
Best regards,
Margaux MARY
Front of house manager
14.02.25
70%
Na
- Room80 / 100
- Cleanliness80 / 100
- Location60 / 100
- Service80 / 100
- Breakfast80 / 100
- Bar60 / 100
- Wifi / WLAN100 / 100
- Conference / Banquet60 / 100
- Price60 / 100
Dear Mr Schultz,
Thank you for your feedback following your stay with us. We are happy that you enjoyed your stay with us, we apologize if the access & the bar were not up to your expectations please be asured that your comment will be shared.
We hope to welcome you again very soon.
Best regards,
Margaux MARY
Front Of House Manager
14.02.25
75%
OK, but -> see replys
- Room100 / 100
- Cleanliness80 / 100
- Location100 / 100
- Service100 / 100
- Restaurant60 / 100
- Bar20 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet80 / 100
- Price60 / 100
Dear Marco Pfendsack,
We would like to thank you for your feedback. We are truly sorry if you found your stay only ok. Be assured that we will take into consideration your comments. Please accept our deepest apologies for the bar issues which we will share with our team in order to avoid any future occurence.
We hope that we will be able to offer you a better quality of service in the future and we remain at your disposal in the meantime should you need any assistance.
Best regards,
Margaux MARY
Front of house manager
14.02.25
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