Reviews: H4 Hotel Wyndham Paris Pleyel Resort
Here you will find the reviews for the H4 Hotel Wyndham Paris Pleyel Resort.
See for yourself one of the newest hotels in Paris: with a fantastic panorama, excellent facilities and an impressive location in the Tour Pleyel in the Saint-Denis district.
Book here and now at the best prices guaranteed, take advantage of the special offers!
Evaluation overview: What our guests say about the H4 Hotel Wyndham Paris Pleyel Resort
Overall rating from 867 evaluations
Guest statements:
"Very friendly service"
"Very good price / performance ratio"
"Beautiful rooms"
"Very nice location"
"Great new hotel"
33%
I was not happy with the stay at all. Not people friendly. No additional information was given in how to use the room key for the elevator. When I arrived after a 6 hr flight my room was not available and no suggestion was given. Unfortunately I had to wait at the lobby with no chairs to wait on. I had to wait 30 min before I went back to the line to see if my room was available in which it was finally. No thank you, no apology. Not satisfied at all with this stay. They did not even have an iron. I had to wear my clothing wrinkled.
- Room40 / 100
- Cleanliness60 / 100
- Location20 / 100
- Service20 / 100
- Breakfast20 / 100
- Wifi / WLAN60 / 100
- Price40 / 100
Dear Nelly ortiz,
Thank you for taking the time to share your feedback about your recent stay. We are truly sorry to learn that your experience did not meet your expectations and that you encountered several inconveniences during your visit.
Your comments regarding the lack of clear information about room key usage, the delay in room availability after your long journey, and the absence of comfortable seating in the lobby are concerning to us. We understand how frustrating it must have been to wait without support or guidance, especially after a tiring flight, and regret that our team did not offer suggestions or assistance during this time.
We also take note of your observations on the state of your room, including issues with housekeeping, missing amenities, and the absence of an iron. The impression you received from our staff and the lack of a welcoming attitude are not in line with our standards, and we apologize that you felt unsupported and unwelcome during your stay.
Your feedback regarding cleanliness, transport information, and overall value is important to us. Please be assured that your comments will be shared with the appropriate departments as we continue working to improve the quality of our services.
Thank you again for providing your insights, as they help us to better understand where we have room for improvement.
The H4 Hotel Wyndham Paris Pleyel Resort Team
16.10.25
28%
I made a video of the stupidity of the room. And I posted that on social media. More people laughed and kept saying well. Where do you shower.
- Room20 / 100
- Cleanliness60 / 100
- Location20 / 100
- Service20 / 100
- Wifi / WLAN20 / 100
- Price20 / 100
13.10.25
37%
Expérience décevante. Je ne reviendrai pas.
- Room20 / 100
- Cleanliness20 / 100
- Location60 / 100
- Service20 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
- Wellness / Spa60 / 100
- Price20 / 100
12.10.25
33%
Disappointing.
- Room20 / 100
- Cleanliness40 / 100
- Location60 / 100
- Service20 / 100
- Breakfast40 / 100
- Price20 / 100
08.10.25
31%
Not value for money
- Room40 / 100
- Cleanliness40 / 100
- Location20 / 100
- Service40 / 100
- Breakfast20 / 100
- Restaurant40 / 100
- Bar20 / 100
- Wifi / WLAN60 / 100
- Conference / Banquet40 / 100
- Price20 / 100
02.10.25
40%
Terrible
I reported everything to the receptionist. She said will get back to me soon.
Nobody contact me till now
- Room20 / 100
- Cleanliness40 / 100
- Location100 / 100
- Service20 / 100
- Wifi / WLAN100 / 100
- Price20 / 100
24.09.25
40%
Unfortunately , over all ,it was total disaster experience and huge disappointment to stay in this supposedly high end hotel.!
- Room20 / 100
- Cleanliness100 / 100
- Location20 / 100
- Service20 / 100
- Breakfast20 / 100
- Restaurant80 / 100
- Wifi / WLAN100 / 100
- Price20 / 100
21.09.25
40%
Rapport qualité prix très decevant
- Room40 / 100
- Cleanliness40 / 100
- Location20 / 100
- Service60 / 100
- Breakfast20 / 100
- Restaurant40 / 100
- Price60 / 100
17.09.25
23%
never suggest to anyone
- Room20 / 100
- Cleanliness20 / 100
- Location20 / 100
- Service20 / 100
- Breakfast40 / 100
- Wifi / WLAN20 / 100
- Price20 / 100
08.09.25
28%
Horrible, I wouldn’t recommend. I would suggest a refund for pain and suffering. Security person at front door was rude and expressed verbal abuse.
- Room20 / 100
- Cleanliness20 / 100
- Location20 / 100
- Service20 / 100
- Breakfast40 / 100
- Restaurant40 / 100
- Bar40 / 100
- Wifi / WLAN20 / 100
- Wellness / Spa40 / 100
- Price20 / 100
Dear Guest,
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your stay was marked by numerous challenges, including issues with room maintenance, building facilities, and your interactions with our team. It is especially concerning to learn of your experience at the entrance and how it made you feel unwelcome.
Your comments regarding the condition of the room, broken amenities, elevator outages, and the overall standard of the facilities have been noted with care. We also regret that you did not find the staff’s demeanor consistently friendly or helpful, and we understand how disappointing this must have been.
We truly value your input and will review each point you have raised with the relevant departments. Your feedback is important to us in our ongoing efforts to improve the experience we offer to all our guests.
The H4 Hotel Wyndham Paris Pleyel Resort team
29.08.25
40%
Inadmissible de demander à déposer une emprunte bancaire quand on réserve sur Internet de devoir re-payer sur place. Le personne n’est même pas capable d’expliquer cette méthode qui est totalement inédite et jamais vu dans les autres hôtels que j’ai pu réserver !
J’ai réservé une chambre pour ma mère pour lui faire la surprise, dépose mon emprunte bancaire pour m’assurer que le paiement sera bien fait par moi et quand ma mère arrive à l’hôtel on lui demande de régler ça chambre ! Vraiment la honte, c’est inadmissible !!
Comment ça se passe si on book un hôtel pour quelqu’un et que cette personne n’a pas d’argent sur lui ? Totalement incohérente votre gestion, c’est à revoir urgemment.
Ça a dégoûté ma mère qui n’a même pas souhaité profiter des loisirs que vous proposez.
- Room20 / 100
- Cleanliness40 / 100
- Location80 / 100
- Service20 / 100
- Price40 / 100
23.07.25
40%
Awful, very useless and frustrating. Lifts are a joke and the rooms are hot as hell with no air conditioning and no opening.
- Room20 / 100
- Cleanliness60 / 100
- Location80 / 100
- Service20 / 100
- Breakfast80 / 100
- Restaurant20 / 100
- Bar40 / 100
- Wifi / WLAN60 / 100
- Wellness / Spa20 / 100
- Price20 / 100
02.07.25
37%
Stayed at much better hotels with better staff for half the price
- Room20 / 100
- Cleanliness60 / 100
- Location20 / 100
- Service20 / 100
- Restaurant20 / 100
- Wifi / WLAN60 / 100
- Wellness / Spa100 / 100
- Price20 / 100
20.06.25
34%
Disappointing
- Room20 / 100
- Cleanliness20 / 100
- Location20 / 100
- Service60 / 100
- Breakfast60 / 100
- Bar20 / 100
- Wifi / WLAN60 / 100
- Price40 / 100
16.06.25
37%
Never again
- Room20 / 100
- Cleanliness80 / 100
- Location40 / 100
- Service40 / 100
- Breakfast40 / 100
- Wifi / WLAN60 / 100
- Conference / Banquet20 / 100
- Price20 / 100
14.06.25
40%
Awful. Airco was down. Cheap food & surrounding. Not worth the price
- Room60 / 100
- Cleanliness40 / 100
- Location20 / 100
- Service80 / 100
- Breakfast20 / 100
- Restaurant20 / 100
- Bar20 / 100
- Wifi / WLAN80 / 100
- Conference / Banquet80 / 100
- Price20 / 100
13.06.25
31%
Bad. The hotel has the potential to deliver quality services, but the staff need to be more trained
- Room20 / 100
- Cleanliness80 / 100
- Location20 / 100
- Service40 / 100
- Restaurant20 / 100
- Bar20 / 100
- Price20 / 100
06.06.25
32%
bad
- Room20 / 100
- Cleanliness60 / 100
- Location20 / 100
- Service20 / 100
- Breakfast20 / 100
- Restaurant60 / 100
- Bar40 / 100
- Wifi / WLAN60 / 100
- Price20 / 100
06.06.25
40%
All in all - would never recommend this hotel to anybody! The staff was annoyed and had no desire to work and they were very unfriendly! The quality of the food at the breakfast was very bad and there wasn't much choice! The hotel was far away from the city - we knew that - but we booked it because of the swimmingpool. The only reason for booking also turned out to be a disappointment - the swimmingpool was very cold and one of us got sick because of it. Just the Room and cleaning of the room was good! I will never come again - that´s for sure!
- Room80 / 100
- Cleanliness60 / 100
- Location60 / 100
- Service40 / 100
- Breakfast20 / 100
- Bar20 / 100
- Wifi / WLAN100 / 100
- Wellness / Spa20 / 100
- Price20 / 100
26.05.25
40%
Great hotel, but I don't know if there's not enough staff or they're incompetent but the concierge made us wait 30 minutes in the line to get our luggage and there wasn't any line, the responsable was just not there and it's 2 pm, fortunately we had some time because otherwise we would've lost the train for the airport, disappointing because the hotel is beautiful
- How are you enjoying your stay?40 / 100
11.05.25
Our Customer Satisfaction Index
Certificate from
- Independent evaluation service
- Evaluations from real guests without manipulating
All reviews