Reviews: H+ Hotel Frankfurt Airport West

Name: H+ Hotel Frankfurt Airport West
Address: Casteller Straße 106, Hofheim-Diedenbergen, Hessen, 65719, DE
Telephone: +49 6192 9500
Price range: Pricerange : 84,00 - 327,00€ (Based on the average prices of a standard room):
Rating: 89

What our guests are saying...

Find out what guests think of the H+ Hotel Frankfurt Airport West. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

Book directly here with our Best Price Guarantee and take advantage of exclusive benefits.

» Book now

Evaluation overview: What our guests say about the H+ Hotel Frankfurt Airport West

Overall rating from 1445 evaluations

Our latest ratings:

1163 evaluations, show

250 evaluations, show

29 evaluations, show

3 evaluations, show

0 evaluations,

Guest statements:

474 guests said „Very extraordinary breakfast”

639 guests said „Very good hotel”

597 guests said „Appealing rooms”

632 guests said „Very polite staff”

607 guests said „Great location”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

40%

From: Schöps15.12.23

Room
60 / 100
Location
20 / 100
Cleanliness
60 / 100
Service
20 / 100
Breakfast
20 / 100
Price
60 / 100
Wifi / WLAN
40 / 100

Lieber Gast, vielen Dank für Ihre Bewertung. Es ist für uns sehr wichtig, die Meinung der Gäste über unser Hotel zu erfahren. Nur so sind unsere Mitarbeiter in der Lage, das Serviceangebot auf einem gleichmäßig hohen Niveau zu halten und eventuelle Fehler und Missstände sofort zu beheben. Wir würden uns freuen, Sie wieder einmal in unserem Haus begrüßen zu dürfen. Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

15.12.23

28%

From: anonymous07.07.23

Alte Bude mit vielen Schwächen.

Room
40 / 100
Location
40 / 100
Cleanliness
20 / 100
Service
20 / 100
Breakfast
40 / 100
Restaurant
20 / 100
Wifi / WLAN
40 / 100
Price
20 / 100

Lieber Gast, danke für Ihr Feedback. Schade, dass wir Sie von unserem Hotel nicht überzeugen konnten. Gerne möchten wir Ihnen beweisen, dass Sie sich bei uns rundum wohl fühlen können und hoffen auf eine zweite Chance, Ihr Gastgeber sein zu dürfen. Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

07.07.23

40%

From: Pietro09.02.23

da non ripetere

Room
60 / 100
Location
40 / 100
Cleanliness
60 / 100
Service
20 / 100
Breakfast
40 / 100
Restaurant
20 / 100
Price
40 / 100

Dear Pietro, Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

09.02.23

Our Customer Satisfaction Index

89%

Based on 1445 ratings

Certificate from:

Independent evaluation service
Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?

All reviews

Customer Alliance89%

Book your hotel