Reviews: H+ Hotel Stuttgart Herrenberg
Book

Book your hotel

Reviews: H+ Hotel Stuttgart Herrenberg

What our guests are saying...

Find out what guests think of the H+ Hotel Stuttgart Herrenberg. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

Book directly here with our Best Price Guarantee and take advantage of exclusive benefits.


Evaluation overview: What our guests say about the H+ Hotel Stuttgart Herrenberg

Overall rating from 1127 evaluations

Our latest ratings:
982 evaluations, show
129 evaluations, show
14 evaluations, show
2 evaluations, show
0 evaluations, 
Guest statements:

451 guests said "very nice rooms"

457 guests said "great hotel"

462 guests said "very attentive staff"

257 guests said "fabulous breakfast"

439 guests said "reasonable price"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

Bar

Conference / Banquet


40%

From: anonymous25.06.22

Disaster
  • Price
    40 / 100
  • Room
    60 / 100
  • Location
    40 / 100
  • Cleanliness
    40 / 100
  • Service
    20 / 100
Dear Guest, What a pity that you gave your recent stay only 40%. We are working hard each day to satisfy our guests expectations and to meet the quality level of our H+ Hotel in every aspect. Therefore we regret not to have fully reached your conception of a pleasant abidance. Please accept our apologies for any inconveniences that may have occurred but to improve our service features and quality norm a constructive feedback is important for us. We sincerely hope for another opportunity to change your point of view and convince you of our great hospitality during a future visit. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

25.06.22


28%

From: Stephan06.06.22

Chaotisch
  • Price
    20 / 100
  • Room
    20 / 100
  • Location
    20 / 100
  • Cleanliness
    60 / 100
  • Service
    20 / 100
Lieber Stephan, danke für Ihr ehrliche und konstruktive Bewertung. Schade, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Ihre Anmerkungen wissen wir dennoch zu schätzen, denn sie helfen uns dabei, tägliche Serviceleistungen zu optimieren und den Bedürfnissen unserer Gäste anzupassen. Bitte entschuldigen Sie die Unannehmlichkeiten, welche Ihnen widerfahren sind und seien Sie versichert, dass die Gegebenheiten nicht unserem Qualitätsniveau, sowie Anspruch an uns selbst gleichkommen. Ihr Feedback werden wir daher in unserem nächsten Team-Meeting aufgreifen, um hier entsprechend zu agieren. Das Wohl unserer Gäste liegt uns sehr am Herzen, daher hoffen wir auf eine weitere Gelegenheit, Ihnen genau dies, wie den meisten unserer Gäste, beweisen zu können. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

06.06.22


Our Customer Satisfaction Index
91%

Based on 1127 ratings

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?
All reviews
  • Customer Alliance91%
Book now