Reviews: H+ Hotel Wien
What our guests are saying...
You can find reviews for the H+ Hotel Wien as well as an overview of hotel reviews on other travel portals. Guests praise the new, modern rooms with comfortable beds. The breakfast is also rated as both tasty and generously portioned. In addition, the quiet yet central location is also received positively.
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Evaluation overview: What our guests say about the H+ Hotel Wien
Overall rating from 3432 evaluations
Guest statements:
556 guests said „Very bright rooms”
487 guests said „Very rich breakfast”
554 guests said „Optimal price”
572 guests said „Beautiful hotel”
590 guests said „Very warm staff”
20%
- Room20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
- Wifi / WLAN20 / 100
Sehr geehrter Gast,
haben Sie vielen Dank für Ihre Bewertung. Wir hoffen dennoch sehr, dass Sie insgesamt einen angenehmen Aufenthalt hatten. Wir sind etwas verwirrt, ob wir Sie nicht überzeugen konnten, da wir keine Information von Ihnen vor Ort erhalten haben, oder ob Sie sich vielleicht nur in der Bewertungsskala geirrt haben, denn Sie haben alle einzelnen Kategorien mi1 bewertet, in diesem System ist 1 die schlechteste Bewertung und 5 die Beste. Wir hoffen dennoch, Sie wieder einmal in unserem Hause begrüßen zu dürfen und wünschen Ihnen alles Gute.
Herzlichen Dank und viele Grüße aus Wien,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
03.08.23
20%
pessimo dall accoglienza alla colazione dove si sono trascurate le tradizioni degli ospiti italiani.
- Room20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
Dear Cristina,
Thank you for having stayed at our H+ Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
19.08.22
20%
We were charged over 400 Euro for one night. Total rip-off
- Room20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
Dear guest,
thank you for your stay and for rating us. We are really sorry about your bad experiences regarding the misunerstanding concerning the charge and that you weren't treated the way you should have been. We will definitely discuss the case with our service team to make sure it doesn't happen again. Once again we want to apologize and we hope to get a second chance to convince you of our high level standard.
Kind regards,
Your team of H-Hotels ,
Corinna Roth - Online Reputation Manager
19.08.19
20%
Alles ist bei euch Scheiße
- Room20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
Lieber Mohamad,
vielen Dank für Ihr ehrliches Feedback.
Gerne hätten wir gewusst warum es Ihnen bei uns nicht gefallen hat und welche Erwartungen Sie hatten, denn nur so können wir uns verbessern.
Freundliche Grüße aus Wien -
Ihr Team von den H-Hotels
Corinna Roth - Online Reputation Manager
24.05.19
20%
Very bad experience ever got
- Room20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Breakfast20 / 100
- Price20 / 100
Dear guest,
thank you very much for the feedback regarding your stay in our Hotel in Vienna. We thank you for being our guest and we regret that we were not able to convince you about our service and our hotel. We would like to know what your expectations were and what you have missed. We would be very grateful if you write us a quick email: [email protected]
Your Team of H-Hotels
Christiane Hoffmann – Online Reputation Manager
22.04.19
20%
It made be bad impression because of extra costs they put me to pay for dropping something on the carpet
- Room20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Price20 / 100
- Breakfast20 / 100
- Restaurant20 / 100
Hello Irina,
We regret the impression you got from our house. It would have been nice if we had talked in peace again.
We have been able to remove the stain from the spilled red wine as best we can. An immediate information would have been very helpful in cleaning.
Instead of the bad rating, we would have been happy about an apology. Nevertheless, we hope that apart from this incident you had a nice stay.
Greetings from Vienna
Christiane Hoffmann - Online Reputation Manager
17.12.18
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