Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest!

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 1733 evaluations

Our latest ratings:

1374 evaluations, show
299 evaluations, show
42 evaluations, show
16 evaluations, show
2 evaluations, show

Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


63%

From: anonymous04.09.25

Room was not very nice. AC did NOT work at all. It was quite hot. When I told the reception, they could have cared less about it.
  • Room
    40 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
  • Location
    100 / 100
  • Price
    40 / 100
Dear Guest, Thank you for taking the time to share your impressions with us. We are very sorry to hear that your expectations regarding the room, and especially the air conditioning, were not met, and that you felt uncomfortable as a result. We also regret that you felt inadequately looked after at reception. This certainly does not meet our standards, as your well-being is always our top priority. We take your comments regarding missing amenities and the limited TV options seriously and use them to further improve our services. It's nice to read that our central location and the cleanliness of the hotel were impressive. We thank you for your honest feedback and hope you will give us another chance at a later date. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.09.25


76%

From: anonymous29.08.25

Overall good, but small things like an extra shelf at the room or breakfast would make me reconsider staying there again.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear guest, Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our modern comfort as well as conveniences part of your positive experiences. Please rest assured that your meaningful notes also are appreciated and will be considered. During a future visit we would like to fully convince you of our excellent hospitality and look forward to meet again. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

29.08.25


76%

From: anonymous27.08.25

Wenn kreditkarte als gebühr gebraucht wird, informieren bitte die Gäste. Nicht alle haben kreditkarte.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, für Ihren Aufenthalt in unserem Hause, sowie die daraus resultierende Bewertung, möchten wir Ihnen danken. Schön, dass Sie bei uns eine angenehme Zeit verbrachten und überwiegend positive Erfahrungen machten. Ihren Hinweis nehmen wir uns zu Herzen und fänden es super, wenn Sie uns eines Tages erneut besuchen würden, damit wir Sie vollständig von unserem tollen Qualitätsniveau überzeugen können. Mit besten Grüßen aus Budapest, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

27.08.25


65%

From: Uta S.27.08.25

Sehr schönes Hotel in super Lage. Der Hub hatte meistens zu, was sehr ärgerlich war. Die Tische waren abends teilweise noch dreckig vom Frühstück.
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    40 / 100
  • Breakfast
    60 / 100
  • Restaurant
    40 / 100
  • Wifi / WLAN
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Liebe Uta, wir danken Ihnen für Ihren Aufenthalt in unserem Budapester H2 Hotel und für das Feedback zu Ihren Erfahrungen. Wie schön, dass Ihnen unser modernes Haus im Herzen der Stadt an sich sehr gut gefiel. Für das aus betrieblichen Gründen an einigen Tagen geschlossene Bistro möchten wir uns hingegen aufrichtig entschuldigen. Wir versichern Ihnen, dass dies bei uns nicht die Norm ist werden wir hierzu selbstverständlich noch einmal mit unserem Management Rücksprache halten. Zudem haben wir Ihre Anmerkungen zum nicht zufriedenstellenden Frühstücksservice an unsere zuständigen Kollegen zu deren Berücksichtigung weitergeleitet. Auch hierfür bitten wir um Verzeihung und hoffen auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten. Bis dahin verbleiben wir mit freundlichen Grüßen, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

27.08.25


73%

From: James D.22.08.25

  • Room
    80 / 100
  • Cleanliness
    40 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear James, Thank you for your efforts to review the experiences of your recent stay at our hotel. We are glad that your positive impressions prevailed and that your time was overall enjoyable although, to our regrets, not everything met your expectations. Please accept our apologies for mentioned inconveniences and rest assured that we will discuss your meaningful feedback with our responsible colleagues. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

22.08.25


80%

From: Lee G.19.08.25

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Lee, thanks for giving your recent stay experiences at our hotel a good 80% rating. We are glad to have satisfied your expectations in most ways and enabled your time pleasant overall. Hopefully we can welcome you back again someday to fully convince you of our great hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

19.08.25


80%

From: anonymous19.08.25

  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great advantages in every aspect. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

19.08.25


73%

From: anonymous11.08.25

In Ordnung
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
Liebe Reisende, vielen Dank für die tolle Bewertung, die Sie unserem H2 Hotel Budapest gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

11.08.25


80%

From: anonymous04.08.25

Muy buena solo haría falta la habitacion ún poco más grande y que haya fruta en el buffet de por la mañana
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for your review and feedback! We are very pleased to hear that you enjoyed your stay with us overall. We appreciate your suggestion regarding the fruit selection at breakfast. Your compliments about cleanliness, service, and internet mean a lot to us! We look forward to welcoming you back soon. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

04.08.25


80%

From: anonymous31.07.25

Very very amazing and loveable place with good pleasant staff
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
Dear guest, We are happy that the positive impressions of your recent visit made you leave us a lovely review. How great to know that you enjoyed your stay and appreciated our amenities. Hopefully we can welcome you back again someday and enable your time just as delightful. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

31.07.25


71%

From: anonymous27.07.25

Our first night wasn’t good there were kids running up and down the hallway and we eventually told them to go to their rooms. The rest of the stay was good. Amenities not the best but adequate
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
Dear guest, Thank you for staying with us and for bringing your impressions to our attention. We are glad that you overall enjoyed your time with us even though to our regrets not everything met your expectations. Please accept our apologies for the inconveniences caused by some kids running down the hallway. Next time just inform us about any kind of inconveniences and we will take care of it. During a future visit we would like to improve your impressions and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.07.25


80%

From: anonymous25.07.25

Posizione perfetta sia come punto di partenza per visitare la città sia come punto ristoro ( pranzo e cena); stanza abbastanza nuova, pulita e silenziosa; colazione soddisfacente anche se vengono proposti prevalentemente cibi salati; personale giovane e gentile. Tornerò sicuramente in questo hotel e lo consiglio
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear guest, Thank you for posting a kind review of your recent stay confirming your appreciation for our conveniences and amenities. We are glad that your positive impressions prevailed and that your time with us was enjoyable. Please come back again someday and allow us to convince you of our great quality level in every way. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.07.25


80%

From: anonymous25.07.25

  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Many thanks for choosing our hotel for your recent trip to Budapest. We are grateful for your good rating and glad to know that your stay was enjoyable overall. Next time we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.07.25


76%

From: A tua mãe de q.23.07.25

Very pleasant
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    20 / 100
Dear guest, Thank you for your recent stay and kind feedback. Good to know that your time with us was pleasant and our conveniences appreciated. We would be happy to inspire you even more during a future visit and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

23.07.25


68%

From: anonymous12.07.25

  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    20 / 100
Dear Guest, Thank you for your honest feedback on your stay at the H2 Hotel Budapest. Our modern H2 Hotel concept is deliberately aimed at guests who appreciate a straightforward, contemporary stay: compact, clever room solutions, a fresh design, and smart details for a short city trip. We appreciate your comment about the shower – we know that not every guest prefers the open-plan bathroom concept. Regarding the Wi-Fi, we're sorry you weren't satisfied. We will look into this to offer our guests a better internet experience in the future. We hope we can convince you even more of our concept during your next stay! Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

12.07.25


72%

From: anonymous09.07.25

  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear guest, Regarding your 72% rating we are glad that you overall had a pleasant time with us. However we regret that we couldn't fully convince you of the amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and to do so we hope for another opportunity to be your host in Budapest. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manage

09.07.25


70%

From: Christian R.04.07.25

Great location and a room with the bare minimum. Great cleaning staff. 2 friendly receptionist- one who helped with extra pillows and the one who said goodmorning. Otherwise, quite an unwelcoming staff.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    60 / 100
Dear Christian, Thank you for your time to rate and comment your recent stay with us which is helpful to continuously improve ourselves. Good to know that our central location and great housekeeping team were to your satisfaction. However, we would like to take the opportunity and apologize for your uncomely impressions regarding some of our colleagues who did not meet your idea of friendly or guest-oriented service features. Please rest assured that this in fact is very unusual and our entire staff generally appreciated for their kindness. Therefore, we are very disappointed about your contrary experiences and will discuss your meaningful feedback internally to not neglect the passion as a host in addition to all professionalism. Furthermore we will forward your notes regarding our breakfast and balcony furnishing. Hopefully you will give us a second chance to convince you of our common great hospitality and thus change your point of view. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

04.07.25


80%

From: anonymous02.07.25

This was our first time in the hotel. The location is excellent if you want to do a lot of sightseeing or if you are on a business trip. The room was spacious and had basic amenities. Definitely a higher end 3 star hotel comparing internationally or even 4 star in certain countries. I would not recommend the hotel if you want to relax but we had a pleasant stay
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear guest, Thank you for choosing our hotel for your stay in Budapest and for sharing your experiences. Good to know that you enjoyed your time with us and appreciated our amenities. During a future visit we would like to fully convince you of our great quality level and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

02.07.25


71%

From: anonymous26.06.25

The hotel was nice and it was easy to go everywhere from there. The staff was super nice.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
  • Restaurant
    40 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
Dear guest, Thank you for rating and commenting your stay experiences at our H2 Hotel Budapest. Your review is appreciated as it helps continuously improving ourselves. We regret that you could not gain better indentations and we apologize for mentioned circumstances which do not reflect the quality level of our house. Please rest assured that we will discuss your feedback with our colleagues in charge. Hopefully in the future you will give us another opportunity to improve your impressions and convince you of our great hospitality in every way. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

26.06.25


80%

From: anonymous25.06.25

Good
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
Dear guest, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.06.25


Our Customer Satisfaction Index
89%

Based on 1733 ratings

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