Seating area in the lobby of the H4 Hotel Berlin Alexanderplatz - Official website
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Reviews: H4 Hotel Berlin Alexanderplatz

Find out what guests think of the H4 Hotel Berlin Alexanderplatz. 

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Evaluation overview: What our guests say about the H4 Hotel Berlin Alexanderplatz

Overall rating from 2730 evaluations

Our latest ratings:
2224 evaluations, show
452 evaluations, show
45 evaluations, show
8 evaluations, show
1 evaluations, show
Guest statements:

937 guests said „Very good price

1097 guests said „Optimal location

1010 guests said „Very cozy rooms

1051 guests said „Very competent staff

656 guests said „Fabulous breakfast

Detailed evaluations

Overall

Room

Cleanliness

Location

Price

Service

Breakfast

Restaurant

Bar

Conference / Banquet


83%

From: Cristiano10.08.24

Good
  • Room
    80 / 100
  • Location
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Cristiano, Thank you for choosing our hotel for your recent trip to Berlin and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


100%

From: Giovanni A.10.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Giovanni, ein großes Dankeschön für diese super Bewertung! Toll, dass unser modernes H4 Hotel einen solch positiven Eindruck bei Ihnen hinterlassen hat. Hoffentlich haben wir bald wieder einmal die Gelegenheit, Sie von uns zu begeistern. Wir freuen uns auf Sie! Herzlichst, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


100%

From: Dave10.08.24

Last night in Berlin and I wanted to treat myself, I am a part-time receptionist now, have spent 50 years in the hospitality industry, the staff were friendly and professional, the hotel was in a good area, very clean and comfortable, I will stay again when I am next in Berlin
  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
Dear Dave, Thanks a million for taking the time to share your awesome review. We are delighted that you enjoyed a pleasant abidance at our hotel and appreciated our conveniences just as much as our warm hospitality. Your feedback is a super motivation for our entire team as it confirms that our daily efforts bring memorable experiences. We already look forward to your next visit. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.08.24


100%

From: anonymous09.08.24

Nice and tidy
  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thanks a million for posting a fabulous review of your recent abidance at our modern hotel. We are delighted that you enjoyed a pleasant time with us and experienced an attentive service throughout. Please come back soon for another lovely stay in the heart of Berlin. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


93%

From: Stefania09.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Stefania, How lovely to know that you enjoyed a pleasant time with us and appreciated our personalized service features just as much as the great conveniences. We are thankful for your super rating and we already look forward to enable your future visit just as or even more delightful. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


92%

From: anonymous09.08.24

Schönes modernes Hotel, in zentraler Lage und zu einem angemessenem Preis
  • Room
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, für Ihren Aufenthalt und die daraus resultierende super Bewertung möchten wir Ihnen ganz herzlich danken. Toll, dass Ihre Zeit bei uns erholsam war und Ihr Feedback entsprechend positiv ausfiel. Hoffentlich dürfen wir Sie schon bald wieder einmal in unserem modernen und zentral gelegenen Hause willkommen heißen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


90%

From: Jochen H.09.08.24

Sehr gut geführtes Hotel in Bestlage, trotzdem ruhig.
  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Jochen, wie schön, dass Sie unser Haus für Ihren Aufenthalt in Berlin gewählt haben und dies auch nicht bereuten. Wir freuen uns über Ihr tolles Feedback und finden es super, dass Sie eine angenehme Zeit bei uns in schickem Ambiente verbrachten. Ihre Anregungen schätzen wir ebenso und nehmen uns diese gern zu Herzen. Über ein Wiedersehen würden wir uns sehr freuen! Mit allerbesten Grüßen, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


92%

From: Omar09.08.24

Excellent.
  • Room
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Omar, Thanks a lot for bringing your great online review to our attention. It was our pleasure to have satisfied your expectations of a delightful stay. We would be happy to welcome you back again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


88%

From: anonymous09.08.24

  • Room
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear guest, We are happy that you had a pleasant stay at our modern city hotel and we would like to thank you for your great rating. Please come back again soon and allow us to enable your future abidance just as enjoyable. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


100%

From: Steinbach09.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Restaurant
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, herzlichen Dank, dass Sie unser Haus in toller zentraler Lage für Ihren Berlin-Aufenthalt wählten und uns mit Ihrer hervorragenden Bewertung wissen lassen, dass Sie sich so richtig wohl gefühlt haben. Schon heute freuen wir uns darauf, Ihren nächsten Besuch genauso angenehm zu gestalten und hoffen auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


83%

From: Violetta I.09.08.24

Allgemein ist es ein angenehmes Hotel mit tollem Frühstück. Mir haben etwas mehr Badezimmerausstattung gefehlt wie auch die Kissen waren etwas durchgelegen. Die Sessel und der Sitz an der Garderobe hatten komische Flecken.
  • Room
    80 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    40 / 100
Liebe Violetta, besten Dank für das freundliche Feedback zu Ihren Aufenthaltserfahrungen in unserem H4 Hotel. Wie schön, dass es Ihnen bei uns gefallen hat und Sie überwiegend positive Eindrücke sammelten. Ihre Anmerkungen schätzen wir ebenso sehr und nehmen uns diese zur Optimierung zu Herzen. Bitte entschuldigen Sie die Unannehmlichkeiten und besuchen uns eines Tages erneut, damit wir Sie vollständig gewinnen können. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


88%

From: Carine09.08.24

very happy with this stay
  • Room
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Carine, Thanks a lot for staying with us and for sharing your lovely thoughts. We are happy that you enjoyed your time at our modern hotel in best central location and we look forward to enable your future visit just as delightful. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


100%

From: Uri09.08.24

Amazing
  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Conference / Banquet
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    40 / 100
Dear Uri, Many thanks for sharing your beautiful review. We are delighted to know that you were impressed by our service quality and conveniences which made your stay that comfortable. Your feedback is a great motivation for us to consistently maintain the standard that you experienced and we look forward to the next opportunity of being your host in the heart of Berlin. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


100%

From: Bengt J.09.08.24

  • Room
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Bengt, We are delighted that the positive impressions of your recent stay made you rate us with amazing 100%. Thanks a million for letting us and our future guests know that you enjoyed a pleasant time at our H4 Hotel. Please recommend us to your friends and come back again someday for another wonderful abidance in the heart of Berlin. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


76%

From: Tove H.09.08.24

  • Room
    80 / 100
  • Location
    80 / 100
  • Breakfast
    60 / 100
  • Price
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Tove, Thanks for choosing our modern city hotel for your recent stay in Berlin and for giving us a good rating. We are glad that your time was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our great quality level during a future visit and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


86%

From: anonymous09.08.24

Very reasonably priced - good quality overall. Hotel staff very welcoming.
  • Room
    80 / 100
  • Location
    80 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear guest, Thank you for posting a great review of your recent stay with us. We appreciate your super rating just as much as your kind words confirming your pleasant time at our H4 Hotel. Please come back soon and let us enable your next visit just as or even more delightful. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.08.24


100%

From: anonymous08.08.24

Pobyt bardzo udany. Pyszne śniadania i wygodne pokoje.
  • Room
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thanks a million for posting a wonderful review. We couldn't be happier about the fact that your stay at our H4 Hotel was a success and our amenities as well as facilities to your satisfaction. Please come back again someday and re-experience our excellent service as well as warm hospitality. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.08.24


100%

From: Martien08.08.24

Ein sehr gutes Hotel, Preisgünstig an Top location
  • Room
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    60 / 100
Lieber Martien, wir sind begeistert, dass Sie sich in unserem Hause rundum wohl fühlten und sich Zeit nahmen, Ihr wunderbares Feedback zu teilen. Toll, dass sowohl unser Komfort als auch der gastorientierte Service unseres freundlichen Teams Ihren Erwartungen entsprochen haben. Wir würden uns freuen, bald wieder einmal Ihr Gastgeber in Berlin sein zu dürfen und heißen Sie schon heute erneut „Herzlich Willkommen“. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

08.08.24


50%

From: Thomas08.08.24

Nettes modernes Hotel
  • Room
    20 / 100
  • Location
    20 / 100
  • Breakfast
    80 / 100
  • Price
    20 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    80 / 100
Lieber Thomas, wir bedauern wirklich sehr, dass wir Ihren Erwartungen an einen gelungenen Aufenthalt, aufgrund der Lage Ihres Zimmers, nicht vollständig gerecht wurden. Ihre Enttäuschung über die beschriebenen Umstände können wir nachvollziehen, dennoch ist eine Berücksichtigung der Wünsche unserer Gäste nur dann möglich, wenn es die Verfügbarkeit am Anreisetag zulässt. Auch wenn wir allen Anfragen stets Beachtung schenken, kann und wird eine Garantie für Zimmerpräferenzen unsererseits im Voraus nicht gegeben. Wir bieten unseren Gästen jedoch stets die Möglichkeit, am darauffolgenden Tage das Zimmer zu wechseln, sollte etwas nicht gefallen. Um "auf Nummer sicher zu gehen", haben Sie zudem die Möglichkeit, ein ruhiges Hofzimmer zu einem geringen Aufpreis vorab zu buchen. Wir hoffen, schon bald wieder einmal Ihr Gastgeber in Berlin sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

08.08.24


88%

From: anonymous08.08.24

Heel goed
  • Room
    80 / 100
  • Location
    80 / 100
  • Breakfast
    100 / 100
  • Conference / Banquet
    80 / 100
  • Price
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, How lovely to see the great review of your recent stay at our hotel. We are thankful for your kind words and happy to know that our conveniences as well as excellent service features were appreciated. Please come back soon for another pleasant abidance with us in modern ambience and super central location. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.08.24


Our Customer Satisfaction Index
89%

Based on 2730 ratings

Certificate from
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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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