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Reviews: H4 Hotel Leipzig 

What our guests are saying...

Find out what guests think of the H4 Hotel Leipzig. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H4 Hotel Leipzig

Overall rating from 8768 evaluations

Our latest ratings:
2740 evaluations, show
448 evaluations, show
43 evaluations, show
3 evaluations, show
2 evaluations, show
Guest statements:

1581 guests said „Excellent hotel

1620 guests said „Wonderful breakfast

1159 guests said „Very cozy rooms

1235 guests said „Very warm staff

399 guests said „Very nice location

Detailed evaluations

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

Bar


20%

From: Leo D.21.11.18

I was really irritated and angry to arrive on the evening to find that my room had been given away, because my booking hadn't been paid for in advance and I arrived after 6pm. I find it incredible that a company will accept my booking and send me a booking confirmation with the information about having to RE-confirm my confirmed booking (in very small print), and then send another email stating that is has all the important information but no information about having to reconfirm anything. If a booking cannot be totally confirm without a payment then you must take a payment and not call a booking confirmed. As it was I didn't have a reservation at all, I just had a hold on the rooms until H-Hotels decided that they could give the rooms away. I was with clients and thankfully there happened to be 2 rooms still, but it is highly misleading to send an email which at the top says 'confirmation' and then contradicts itself below. It's even more embarrassing because the clients that I brought are bringing a group to the hotel next summer and we were staying in the hotel so that they could see everything, and I'm disappointed that this is the way the chain treats the people who work with them.
  • Cleanliness
    20 / 100
  • Location
    20 / 100
  • Price
    20 / 100
  • Room
    20 / 100
  • Service
    20 / 100

21.11.18


20%

From: anonymous13.02.18

  • Bar
    20 / 100
  • Breakfast
    20 / 100
  • Cleanliness
    20 / 100
  • Transport connection
    20 / 100
  • Price
    20 / 100
  • Restaurant
    20 / 100
  • Room
    20 / 100
  • Staff friendliness
    20 / 100

13.02.18


Our Customer Satisfaction Index
87%

Based on 8768 ratings out of 15 portals

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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