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Reservation hotline
+41 61 5604000
Reservation-hotline
+41 61 5604000
Write us!
[email protected]
Address
Messeplatz 12 4058 Basel, CH

Hotel rating:
HYPERION Hotel Basel

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Evaluation overview: What our guests say about the HYPERION Hotel Basel

Overall rating from 1211 evaluations
Our latest ratings:
999 evaluations, show
183 evaluations, show
28 evaluations, show
1 evaluations, show
0 evaluations, 
Guest statements:

561 guests said "very nice rooms"

558 guests said "great hotel"

572 guests said "very competent staff"

603 guests said "super location"

506 guests said "great price"

Detailed evaluations
Overall
Room
Location
Cleanliness
Service
Price
Breakfast
Restaurant
Bar
Conference / Banquet
65%
From: Dirk R.
19.05.23
Bei der Zimmerkategorie und dem Preis hatten wir zumindest Panoramablick und ein etwas größeres Zimmer erwartet
 View details
  • Room
    20 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Bar
    60 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    40 / 100
Lieber Herr Rappenhöner, vielen lieben Dank für Ihre Bewertung! Wir hoffen sehr, dass Sie eine schöne Zeit in Basel verbracht haben. Bitte sprechen Sie uns bei Ihrer nächsten Buchung auf die Zimmerlage an. Zusammen werden wir ganz sicher das Richtige für Sie finden. Wir freuen uns auf Ihren nächsten Besuch und wünschen Ihnen alles Gute! Herzliche Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager
19.05.23
72%
From: anonymous
15.05.23
Buono, parte la connessione wi-fi, poco chiara e molto confusionaria.
 View details
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Wifi / WLAN
    20 / 100
  • Price
    80 / 100
Dear Guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. But it was too bad that there were problems with the wifi. We would be pleased to welcome you again soon. Best regards, Your H Hotels Team, Sergei Rosenberg - Online Reputation Manager
15.05.23
77%
From: anonymous
12.05.23
 View details
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Conference / Banquet
    80 / 100
  • Wifi / WLAN
    40 / 100
  • Price
    80 / 100
Dear guest, Many thanks for your rating. We already look forward to your next stay. Greetings from the Hyperion Hotel Basel. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
12.05.23
Our Customer Satisfaction Index
90%

Based on 1211 ratings

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance90%
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