Hotel rating:
HYPERION Hotel Basel

Name: HYPERION Hotel Basel
Address: Messeplatz 12, Basel, Basel-Stadt, 4058, CH
Telephone: +41 61 5604000
Price range: Pricerange : 140,00 - 2,500,00€ (Based on the average prices of a standard room):
Rating: 89

Read less

Evaluation overview: What our guests say about the HYPERION Hotel Basel

Overall rating from 1145 evaluations

Our latest ratings:

930 evaluations, show

181 evaluations, show

30 evaluations, show

4 evaluations, show

0 evaluations,

Guest statements:

561 guests said "very nice rooms"

558 guests said "great hotel"

572 guests said "very competent staff"

603 guests said "super location"

506 guests said "great price"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

Bar

Conference / Banquet

76%

From: J s.

16.09.23

4 in 5

View details

Room
80 / 100
Location
100 / 100
Cleanliness
40 / 100
Service
100 / 100
Breakfast
80 / 100
Price
60 / 100
Wifi / WLAN
100 / 100

Dear Santos, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

16.09.23

Our Customer Satisfaction Index

89%

Based on 1145 ratings

Certificate from

Independent evaluation service
Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?

All reviews

Customer Alliance89%

Hotel rating:HYPERION Hotel Basel