Hotel rating:
HYPERION Hotel Basel
Read more
Read less
Evaluation overview: What our guests say about the HYPERION Hotel Basel
Overall rating from 1150 evaluations
Guest statements:
561 guests said "very nice rooms"
558 guests said "great hotel"
572 guests said "very competent staff"
603 guests said "super location"
506 guests said "great price"
86%
Très bonne!
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Dear guest,
Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from XXX!
King regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
07.11.22
91%
Gutes Hotel, da in der Nähe von Büro werde ich sicher wieder kommen
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Lieber Gast,
vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Herzliche Grüße aus dem Hyperion Hotel Basel,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
07.11.22
90%
Sehr gut, bis auf die Bar und leider dauert das Einchecken auch zu lange
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Bar40 / 100
- Price100 / 100
Lieber Herr Münzberg,
vielen Dank für die Bewertung unseres Hauses. Damit wir Sie bei Ihrem nächsten Besuch vollends überzeugen können, freuen wir uns immer wieder über Hinweise, an welchen Stellen wir uns noch verbessern können und nehmen daher jedes Feedback sehr ernst. Wir würden uns freuen, wenn wir Sie bald wieder bei uns begrüßen dürfen und heißen Sie schon heute Herzlich Willkommen.
Herzliche Grüße,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
06.11.22
88%
Ein sehr gutes Hotel mit idealer Lage um Basel zu erkunden. Wir kommen wieder!
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Price80 / 100
Lieber Herr Rimpel,
ein schöneres Geschenk können Sie uns gar nicht machen. Wie wunderbar, Sie kommen wieder! Darauf freuen wir uns sehr und sagen bereits heute schon Herzlich Willkommen im Hyperion Hotel Basel.
Herzlichste sonnige Grüße,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
06.11.22
83%
Overall the hotel was good but Wyndham Membership Priorities has NOT been satisfied. Reception staff members did not know whether Hyperion is the member in Wyndham Group
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Wifi / WLAN80 / 100
- Price60 / 100
Dear Mr. Yesilmen,
Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from the Hyperion Hotel Basel!
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
06.11.22
100%
What I loved was how spacious the hotel feels, how well organized it is. Everyone is right with you and there to help. This is a place I will return many times over when needing to come to Basel. Thank you also to Sophie for meeting me and telling me a little bit more of the area, about the hotel and how things work. Her suggestions were always spot on.
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Bar100 / 100
- Price100 / 100
Dear Joyce Glaeson-Admidis,
Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional staff members. We have forwarded your comment to them and hope to welcome you back soon.
Kind Regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
06.11.22
83%
Sehr gut
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Bar80 / 100
- Price60 / 100
Lieber Herr Kappeler,
ganz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüßen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden.
Herzliche Grüße,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
05.11.22
97%
Was pleasantly and we enjoyed the VIP lounge that offered a variety of option for a quick snack or beverage to unwind the day or to have an early start. Overall I will love to stay with you again.
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price100 / 100
Dear guest,
Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service, offers and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the Hyperion Hotel Basel.
King regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
05.11.22
90%
I enjoyed the stay very much.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service100 / 100
- Breakfast100 / 100
- Conference / Banquet100 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Dear guest,
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the Hyperion Hotel Basel!
King regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
04.11.22
Our Customer Satisfaction Index
90%
Based on 1150 ratings
Certificate from:
- Independent evaluation service
- Evaluations from real guests without manipulating
All reviews