Hotel rating:
HYPERION Hotel Salzburg

Evaluation overview: What our guests say about the HYPERION Hotel Salzburg

Overall rating from 1343 evaluations

Our latest ratings:

1197 evaluations, show
116 evaluations, show
24 evaluations, show
4 evaluations, show
2 evaluations, show

Guest statements:

753 guests said "Very great hotel"

750 guests said "Very modern rooms"

451 guests said "Top location"

725 guests said "Very friendly staff"

263 guests said "Fantastic breakfast"

Detailed evaluations

Overall
Room
Location
Cleanliness
Service
Price
Breakfast
Restaurant
Bar

100%
From: H.
19.08.25
Gut geführtes, gepflegtes Hotel in recht zentraler Lage, sehr freundlicher und effizienter Service, angenehme Zimmer.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Lieber Gast, tausend Dank für Ihre Zeit, unser Haus, hinsichtlich Ihrer Aufenthaltserfahrungen, so grandios bewertet zu haben. Toll, dass Sie sich bei uns so wohl fühlten und hervorragende Eindrücke mit nach Hause nehmen konnten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Salzburg sein, um Sie erneut zu begeistern. Herzliche Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
19.08.25

100%
From: Dr. Esther B. H.
18.08.25
My husband and I were in Salzburg for the music festival and to celebrate our 50th Wedding anniversary. The Hyperion made it the most memorable occasion. We found the staff to be incredibly responsive and offered personalized service, especially from Hamid, Chef Michael Daus (his octopus is the best I've ever tasted), mixologist Serhii, and Dieter. Kudos to Dieter, the most personable, expert concierge I have ever met. When he made our restaurant reservations, we were treated like royalty. Dieter shared insider information, created days of adventure, and made us feel like Salzburg citizens by the end of our trip. Thanks for a stellar experience.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
Dear guests, Thank you very much for sharing such wonderful feedback about your stay with us during the Festival and your 50th wedding anniversary. We are truly honored that you chose the HYPERION Hotel Salzburg for such a special occasion, and it means a great deal to know that we could help make it unforgettable. Your kind words for our colleagues Hamid, Chef Michael Daus, Serhii, and especially Dieter have been shared with the team – they will be delighted to know they contributed to your memorable experience. Creating personal and heartfelt moments for our guests is what we strive for every day, and your review is the best reward we could receive. We hope to have the pleasure of welcoming you and your husband back to Salzburg in the future. Until then, we wish you both all the very best. Warm regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
18.08.25

100%
From: anonymous
18.08.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, über Ihre fabelhafte Bewertung mit 100% haben wir uns sehr gefreut. Es ist schön, dass Sie Ihren Aufenthalt und die Zeit in unserer schönen Mozartstadt in vollen Zügen genießen konnten. Besuchen Sie uns gerne bald wieder! Mit herzlichen Grüßen aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
18.08.25

100%
From: anonymous
18.08.25
almost satisfaction
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
Dear guest, Thank you for posting a 100% rating of your stay at our HYPERION Hotel Salzburg. We are pleased to learn that you had a pleasant experience and would be delighted to welcome you very soon again. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
18.08.25

100%
From: Maxin P.
14.08.25
From the lovely reception lady Katarina to the concierge Deiter to the breakfast team and the evening waiter that served us at the restaurant Beautiful room and excellent location The whole experience was simply amazing. It was like you had walked into a lovely family luxury home.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
Dear Maxin, Thank you for your kind words and positive feedback. I will be sure to share you compliments with the team as I know they will be delighted to hear it. We hope to welcome you back soon! Warmest Regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
14.08.25

97%
From: anonymous
13.08.25
Top Hotel im Toplage
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Bar
    100 / 100
  • Price
    80 / 100
Lieber Gast, stimmt, unsere Lage ist ein Traum. :-) Wie großartig, dass Sie die genießen konnten. Kommen Sie bitte einfach wieder. In Salzburg und Umgebung gibt es immer etwas Neues zu entdecken. Sommerliche Grüße aus der schönen Mozartstadt Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
13.08.25

100%
From: anonymous
13.08.25
Excellent
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Restaurant
    100 / 100
  • Price
    100 / 100
Dear guest, We are grateful for your brilliant rating which is confirming the delightful impressions of your recent stay at our HYPERION Hotel Salzburg. How lovely to know that you had such a pleasant time with us. Please recommend us to your friends and come back again someday for another wonderful abidance in nice ambience as well as convenient location. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
13.08.25

96%
From: Gerhard S.
12.08.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gerhard, für Ihr fabelhaftes Feedback bezüglich Ihres Aufenthaltes in unserem Hause möchten wir uns bei Ihnen ganz herzlich bedanken. Wie schön, dass Sie Ihre Zeit in vollen Zügen genießen konnten. Bitte empfehlen Sie uns doch weiter und besuchen uns bald wieder für eine erneut hervorragende Zeit. Beste Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
12.08.25

85%
From: anonymous
12.08.25
 View details
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Price
    60 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, haben Sie vielen Dank für Ihre prima Bewertung. Schön, dass Ihnen unser HYPERION Hotel Salzburg gut gefallen hat. Gerne wären wir erneut Ihr Gastgeber und wünschen Ihnen bis dahin eine schöne Zeit. Herzliche Grüße und nur das Beste, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
12.08.25

100%
From: Mehmet
11.08.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Mehmet, Thank you for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
11.08.25

96%
From: rachel t.
08.08.25
wonderfull! beautiful hotel, great rooms and very friendly staff. we wanted to eat at the restaurant on one of the evenings and were told that we dont have to reserve a place in advance. when we arrived the bar tender told us that the restaurant is full and that we have to wait 30 minutes. He unlike the rest of the hotel staff wasn't very friendly. we left and decided not to try it again. Besides that our stay was wonderful.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear Rachel, Thank you very much for your excellent review and for taking the time to share your detailed impressions with us. We are delighted that you found our hotel beautiful and that you particularly enjoyed the quiet and clean rooms and the friendliness of our team. It's nice to read that you appreciated our helpfulness regarding the room issue and that you felt comfortable with the upgrade offered. At the same time, we are very sorry that your experience in the restaurant did not meet your expectations and that you had to wait at short notice. We take your feedback very seriously. Courteous and friendly service is a matter of course for us – we will discuss this again with the team, as consistently appreciative service is important to us. We would be delighted to have the opportunity to impress you with our usual high standards on your next visit and thank you again for your recommendation. Best regards from Salzburg, Your H-Hotels team, Christina Dinklage - Online Reputation Manager
08.08.25

100%
From: anonymous
08.08.25
Great
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
Dear guest, We couldn’t be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
08.08.25

97%
From: anonymous
07.08.25
Sehr schönes Hotel mit sehr zuvorkommendem Service.
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
Lieber Gast, vielen lieben Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass Sie eine schöne Zeit in Salzburg verbracht haben und dass unser Team einen Teil zu einem gelungenen Aufenthalt beitragen konnte. Es ist schön zu lesen, dass wir Ihre Erwartungen erfüllt haben. Wir freuen uns auf Ihren nächsten Besuch und wünschen Ihnen alles Gute! Freundliche Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
07.08.25

100%
From: anonymous
07.08.25
Perfekt 👌
 View details
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
Lieber Gast, wie großartig, Sie hatten einen perfekten Aufenthalt. Was können wir uns noch mehr wünschen? :-) Wir freuen uns und senden viele liebe Grüße. Kommen Sie ganz bald einmal wieder. Wir wünschen ein schönes Wochenende. Herzliche Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
07.08.25

100%
From: anonymous
07.08.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Service
    100 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, vielen lieben Dank für Ihren Besuch und die super Bewertung. Unser Team bemüht sich stets unseren Gästen eine wundervolle Zeit zu ermöglichen und wir freuen uns, dass uns dies erfolgreich gelungen ist. Kommen Sie uns gerne wieder besuchen - wir freuen uns schon auf Sie! Herzliche Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
07.08.25

96%
From: Kris
06.08.25
Great!
 View details
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear Kris, Our entire team says "thanks a million" for sharing such an awesome review of your recent stay. It always is a pleasure to satisfy our guests’ expectations to the fullest and we are infinitely grateful for positive feedback like yours as a result of our daily efforts. Gladly we will forward your beautiful praise to our colleagues and already look forward to enabling your future visit just as wonderful. Sorry that our pillows didn`t meet your expectations. Next time please feel free to ask for another pillow or a second pillow. We look forward to welcome you soon again in Salzburg! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
06.08.25

100%
From: Alejandro T.
06.08.25
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Service
    100 / 100
Dear Alejandro, We are delighted that the positive impressions of your recent stay made you rate us with amazing 100%. Thanks a million for letting us and our future guests know that you enjoyed a pleasant time at our HYPERION Hotel Salzburg in modern ambience. You are always welcome to our HYPERION Hotel! Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
06.08.25

83%
From: anonymous
06.08.25
Für mich war die gesamte Leistung auf 4 Sterne Niveau
 View details
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Location
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    80 / 100
Lieber Gast, danke, dass Sie sich die Mühe machten, Ihre Eindrücke zum Aufenthalt in unserem Hause mit uns zu teilen. Wir sind froh, dass es Ihnen bei uns gefallen hat und unsere Annehmlichkeiten größtenteils überzeugten. Wir hoffen, wir können Sie bei Ihrem nächsten Besuch sogar noch mehr begeistern und freuen uns auf ein Wiedersehen. Freundliche Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
06.08.25

96%
From: anonymous
04.08.25
Great experience, perfect location to visit Salzburg city. Very good service and excellent breakfast. Pleased to recommend this place
 View details
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear guest, Thank you so much for sharing your great review with us and our future guests. We are happy that you had a pleasant time with us and especially liked our tasty breakfast. Hopefully we can welcome you back someday for another enjoyable stay in modern ambience and central location. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
04.08.25

96%
From: anonymous
04.08.25
Great
 View details
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Price
    80 / 100
  • Service
    100 / 100
Dear guest, We are thankful for your recent stay and delighted about your amazing rating. How lovely to know that your time at our hotel was pleasant and associated with fantastic impressions. We would be more than happy to welcome you back again someday for another wonderful abidance with us in Salzburg. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
04.08.25

Our Customer Satisfaction Index

93%

Based on 1343 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance93%
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