Hotelreviews: 
HYPERION Hotel Hamburg

Evaluation overview: What our guests say about the HYPERION Hotel Hamburg

Overall rating from 3529 evaluations

Our latest ratings:

2823 evaluations, show
622 evaluations, show
77 evaluations, show
7 evaluations, show
0 evaluations, 

Guest statements:

1663 guests said „Excellent hotel”

1668 guests said „Appealing rooms”

1660 guests said „Very attentive staff”

1209 guests said „Very extensive breakfast”

1637 guests said „Very nice location”

Detailed evaluations

Overall
Room
Cleanliness
Location
Price
Service
Breakfast
Restaurant
Bar
Conference / Banquet

77%
From: anonymous
25.06.23
 View details
  • Room
    80 / 100
  • Breakfast
    100 / 100
  • Bar
    80 / 100
  • Price
    60 / 100
  • Location
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
Dear guest, Thank you for your good feedback. We hope you enjoyed your stay, and it would be our pleasure to be your host during your next visit again. Our team is looking forward to seeing you soon! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
25.06.23

77%
From: anonymous
24.06.23
Good. We slept well and didn’t spend that much time at the hotel.
 View details
  • Room
    80 / 100
  • Bar
    60 / 100
  • Price
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
Dear guest, How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey. Best regards, Your H-Hotels team, Christina Dinklage - Online Reputation Manager
24.06.23

Our Customer Satisfaction Index

89%

Based on 3529 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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All reviews

  • Customer Alliance89%
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