Reviews: H4 Hotel Berlin Alexanderplatz
What our guests are saying...
Find out what guests think of the H4 Hotel Berlin Alexanderplatz. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
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Evaluation overview: What our guests say about the H4 Hotel Berlin Alexanderplatz
Overall rating from 2813 evaluations
Guest statements:
937 guests said „Very good price”
1097 guests said „Optimal location”
1010 guests said „Very cozy rooms”
1051 guests said „Very competent staff”
656 guests said „Fabulous breakfast”
86%
- Room100 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast60 / 100
- Price100 / 100
Lieber Gast,
wie schön, dass Ihnen unser Berliner Haus, mitsamt seinen tollen Annehmlichkeiten, so super gefiel und unsere herzliche Gastfreundschaft dazu beigetragen hat, Ihnen eine erholsame Zeit zu ermöglichen. Hoffentlich dürfen wir Sie schon bald wieder einmal bei uns willkommen heißen und Ihren zukünftigen Aufenthalt genauso angenehm gestalten.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
15.07.22
100%
Var fuldt tilfreds.
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Bar100 / 100
- Price100 / 100
Dear Marianne,
Thanks a million for sharing an amazing review. We are more than happy that you enjoyed such a pleasant stay at our comfortable hotel and appreciated our guest oriented service just as much as our great conveniences. Please come back again soon and re-experience our excellent hospitality.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
15.07.22
88%
Everything was so as we expected - normal, clean, friendly hotel in the middle of the Berlin. The price was a little pit high but we are understanding that the season and Goldplay´s concert was the reason of it.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service100 / 100
- Price80 / 100
Dear Annika,
We are thankful for your super rating and kind comment confirming the positive impressions of your recent stay. It was our pleasure to have satisfied your expectations which made your time with us so enjoyable. Please visit us again someday and re-experience our great hospitality.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
15.07.22
93%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast80 / 100
- Price80 / 100
Dear Katri,
Thanks a lot for choosing our hotel for your recent and pleasant stay in Berlin. We are happy that your positive impressions made you leave us such a great rating and we hope to welcome you back again soon for another enjoyable abidance.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
15.07.22
96%
Hat alles gepasst
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Breakfast100 / 100
- Price100 / 100
Lieber Gast,
tausend Dank für die großartige Bewertung Ihres Aufenthaltes in unserem Hause. Diese ist für uns ein wunderbarer Beweis, dass unsere Annehmlichkeiten, sowie die herzliche Umgangsform aller Kollegen von Ihnen sehr geschätzt wurden und bestätigt, auf unserem bisherigen hohen Qualitätsniveau weiterzuarbeiten. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie aufs Neue begeistern möchten.
Beste Grüße aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
15.07.22
100%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Bar100 / 100
- Price100 / 100
Lieber Gast,
tausend Dank für die ausgezeichnete Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind begeistert, dass Sie sich bei uns so wohl gefühlt haben und unseren tollen Komfort genauso wertschätzten wie die herzliche Gastfreundschaft aller Kollegen. Über eine Weiterempfehlung und ein baldiges Wiedersehen würden wir uns sehr freuen.
Beste Grüße aus der Hauptstadt,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
15.07.22
100%
Great
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
Dear Lucy,
Thanks a million for sharing an amazing review of your recent stay with us and our future guests. We couldn't be happier about your lovely words confirming your appreciation for our conveniences and delightful abidance. Please come back soon and allow us to enable your future visit just as enjoyable.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
14.07.22
100%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
Dear Magnus,
We are thrilled how much you enjoyed your abidance at our hotel located in the city center of Berlin and we would like to thank you for your amazing rating. How lovely to know that our modern comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
14.07.22
94%
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Bar80 / 100
- Price80 / 100
Dear guest,
How lovely to know that you enjoyed a pleasant stay at our modern city hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance in the heart of Berlin.
Warmest regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
14.07.22
70%
The Hotel is Very good all you need for a city stay. A Little bit unpersonal and the location is not the best close to Alexander Platz
- Room80 / 100
- Location60 / 100
- Cleanliness60 / 100
- Service80 / 100
- Breakfast80 / 100
- Price60 / 100
Dear guest,
Thank you for sharing the positive impressions of your recent stay at our hotel. We appreciate your kind feedback and we are glad that your abidance was enjoyable. Please come back someday and allow us to convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
14.07.22
73%
- Room60 / 100
- Location80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast80 / 100
- Price60 / 100
Lieber Gast,
danke für Ihre Mühe, Ihren Aufenthalt in unserem Hotel bewertet zu haben. Hinsichtlich Ihrer vergebenen 73% sind wir froh, dass Ihre positiven Eindrücke überwogen. Wir bedauern jedoch, Sie nicht vollständig vom hohen Komfort unseres Hauses überzeugt zu haben. Gern hätten wir gewusst, was genau Ihren Gesamteindruck trübte und in welchen Bereichen wir uns Ihrer Meinung nach verbessern können. Wir hoffen auf eine weitere Gelegenheit, eines Tages Ihr Gastgeber zu sein, damit wir Sie von unserem Qualitätsniveau in allen Bereichen überzeugen können.
Beste Grüße aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
14.07.22
83%
- Room80 / 100
- Location100 / 100
- Cleanliness60 / 100
- Service100 / 100
- Breakfast80 / 100
- Price80 / 100
Lieber Gast,
für Ihre gute 83% Bewertung bedanken wir uns und sind froh, dass Sie sich bei uns im Hause insgesamt wohl fühlten. Wir entschuldigen uns jedoch dafür, dass Sie Ihr Badezimmer nicht in einwandfrei sauberem Zustand vorfanden und werden Ihre Anmerkungen umgehend an unser Team vom Housekeeping weiterleiten. Schon heute hoffen wir auf ein Wiedersehen im H4 Hotel Berlin Alexanderplatz, um Ihre Eindrücke zu verbessern und Sie vollständig für uns zu gewinnen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
14.07.22
64%
The two biggest disappointments were that we were emailed offered late check out, it said it was available, then messaged to book and the staff came back to say it wasnt available and then changed the website to not available. Appalling and a complete waste of time. Poorly dealt with by the staff. Happy to be contacted about it [email protected]
Secondly, the rooms had no black out blinds which woke us at 4am every morning
- Room60 / 100
- Location80 / 100
- Cleanliness80 / 100
- Service40 / 100
- Price60 / 100
Dear David,
Thank you for your feedback which is appreciated on our part as it helps to constantly improve our service and facilities. We deeply regret mentioned hassle with the late check out and assure you that it is not part of our usual standards or guest oriented service features. We totally understand your disappointment about it and we will certainly discuss the matter with our front desk team to make sure it doesn't happen again. Please accept our apologies for the occurred inconveniences and visit us again someday for a more enjoyable stay.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.07.22
77%
Ein funktionales, gut geführtes Stadthotel im gehobenen Niveau.
- Room80 / 100
- Location100 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast60 / 100
- Conference / Banquet60 / 100
- Price80 / 100
Lieber Gast,
wir danken Ihnen für Ihren Aufenthalt und die gute Bewertung. Wie schön, dass Ihnen die Vorzüge unseres komfortablen Hauses gefallen haben und Sie eine erholsame Zeit in angenehmem Ambiente verbringen konnten. Ihre Verbesserungsvorschläge haben wir aufmerksam gelesen und nehmen uns diese zur Optimierung unserer Annehmlichkeiten zu Herzen. Hoffentlich dürfen wir eines Tages erneut Ihr Gastgeber in Berlin sein.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
13.07.22
83%
As we werent 100% its hard to give an accurate answer! The rooms are a bit small but everything worked and the staff were helpful.
- Room80 / 100
- Location80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Breakfast80 / 100
- Price80 / 100
Dear guest,
Thank you for your good rating and kind feedback. We are happy that you enjoyed your stay at our hotel in convenient location and appreciated our amenities. Please come back again someday and allow us to even improve your impressions.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.07.22
88%
Really enjoyed our stay at the H4 Hotel in Berlin.
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Breakfast80 / 100
- Bar80 / 100
- Price100 / 100
Dear Rod,
We appreciate your kind review confirming the positive impressions of your recent stay at our H4 Hotel. It always is a pleasure to receive nice and constructive feedbacks like yours which we can share with our dedicated team. Surely your comment will serve as an encouragement to all of us as we strive to continuously improve the quality of our service features and conveniences. We hope your next visit will be just as pleasant as the previous one and we look forward to meet again.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.07.22
100%
would be great with English speaking TV channels
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Price100 / 100
Dear guest,
We couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Your suggestion for improvement also is appreciated and will be considered. We can't wait to meet again and remain with kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.07.22
86%
Excellent hotel in a great location.
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Breakfast80 / 100
- Price80 / 100
Dear Hassan,
Thanks a lot for giving us a great rating on your recent stay at our modern and central located hotel. We are happy that apart from the size of your room your experiences were good and your abidance with us pleasant. For your future visit we would like to recommend our beautiful and spacious suites for even more comfort. Hopefully we can welcome you back again someday and fully convince you of our high level standard.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.07.22
68%
- Room60 / 100
- Location80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Price40 / 100
Dear Abuzer,
We appreciate your efforts to rate and comment on your recent abidance at our H4 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Berlin. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We kindly ask for your understanding in this regard and hope for another opportunity to change your point of view during a future stay.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.07.22
84%
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service60 / 100
- Price80 / 100
Dear Per,
Thank you for your efforts to rate on your recent stay at our H4 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
13.07.22
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